Ratings based on 152 Verified Reviews

3.6 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Martinez, CA

Reasonable hotel close to Pinnacles

Posted 21-Feb-2017
Location: Close to Pinnacles.
Everything worked well enough in the room. However, the hotel is very close to a major road and freeway, and there is considerable noise from both during the night.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Nov-2016 on Hotels
3out of 5
by A verified traveller

Posted 07-Nov-2016 on Hotels
Breakfast could improve
3out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2016 on Hotels
2out of 5
by A verified traveller

Basic motel and amenities, but high priced

Posted 22-Oct-2016 on Hotels
Motel is way overpriced for the quality of the hotel and what you get. The front-desk service was great and the beds were comfortable. However, the toilet handle didn't work, pillows were flat, and the breakfast was a basic continental breakfast of cereal, pastries, oatmeal, yogurt, and a couple kinds of fruit. They can probably charge as much as they do because of the lack of other options in the area.
2out of 5
by A verified traveller

Posted 20-Oct-2016 on Orbitz
Cons: Unexpected fees, poor wifi, bare minimum continental breakfast.
When I checked in, there is a $4.00 "power fee" collected, which was not asked on the website or at the time of booking online. Very slow WIFI connection. Continental breakfast is bare minimum.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Bay Area, CA

Overall Satisfied

Posted 29-Aug-2016
Pros: -spacious clean rooms with some updating -all appliances worked -plenty of hot water -large closet -clean pool/hot tub -washer/dryer -
Cons: -the bathroom sink faucet is due for replacement -Install a curved shower curtain rod to allow more room in the shower -replace lumpy pillows
Location: Excellent restaurant next door
Although check-in wasn't smooth the clerk was friendly and helpful. I asked for an upstairs room but was given a downstairs room (despite requesting the upstairs room at booking). The clerk immediately and with genuine effort worked to change my room. It took several minutes because he told me he was new but he was able to do it. Parking was never an issue and all the amenities worked. The fridge, microwave, and carpet appeared newer but the wallpaper was peeling; it was difficult to completely turn off the water at the sink, and the pillows were very lumpy. My biggest complaint is that the free breakfast is a joke. It was worse than a gas station. Fortunately this was easy to remedy because the restaurant mere steps from the breakfast room was terrific. I liked that I could lock my window in a slightly open position. I sleep better when the air is fresh and so this was nice. There was plenty of storage space (dresser, closet, etc.) which I appreciate because I travel for work and often stay several nights and like not having to live out of my luggage. My hotel phone didn't work though so I couldn't call the front desk when I needed to. I didn't get to try the pool or hot tub but they looked clean all around.
2out of 5
by A verified traveller

Location is ok, everything else not so much

Posted 08-Aug-2016
The hotel was very dirty- the carpet was actually sticky and turned our feet black. There was only one bath towel on arrival (room with two queens)- when we asked for more the staff treated it like it was a hassle. No wash cloths. Mysterious stains on the walls. Toilet dirty. Water pressure virtually nil. I had brought swim suits thinking my kids would enjoy the spa- nope out of order. "Fitness room" filthy with trash on the floor. Convenient in terms of location, but even with that I would not stay here again.