Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Bay Area, CA

Overall Satisfied

Posted 29-Aug-2016
Pros: -spacious clean rooms with some updating -all appliances worked -plenty of hot water -large closet -clean pool/hot tub -washer/dryer -
Cons: -the bathroom sink faucet is due for replacement -Install a curved shower curtain rod to allow more room in the shower -replace lumpy pillows
Location: Excellent restaurant next door
Although check-in wasn't smooth the clerk was friendly and helpful. I asked for an upstairs room but was given a downstairs room (despite requesting the upstairs room at booking). The clerk immediately and with genuine effort worked to change my room. It took several minutes because he told me he was new but he was able to do it. Parking was never an issue and all the amenities worked. The fridge, microwave, and carpet appeared newer but the wallpaper was peeling; it was difficult to completely turn off the water at the sink, and the pillows were very lumpy. My biggest complaint is that the free breakfast is a joke. It was worse than a gas station. Fortunately this was easy to remedy because the restaurant mere steps from the breakfast room was terrific. I liked that I could lock my window in a slightly open position. I sleep better when the air is fresh and so this was nice. There was plenty of storage space (dresser, closet, etc.) which I appreciate because I travel for work and often stay several nights and like not having to live out of my luggage. My hotel phone didn't work though so I couldn't call the front desk when I needed to. I didn't get to try the pool or hot tub but they looked clean all around.
2out of 5
by A verified traveller

Location is ok, everything else not so much

Posted 08-Aug-2016
The hotel was very dirty- the carpet was actually sticky and turned our feet black. There was only one bath towel on arrival (room with two queens)- when we asked for more the staff treated it like it was a hassle. No wash cloths. Mysterious stains on the walls. Toilet dirty. Water pressure virtually nil. I had brought swim suits thinking my kids would enjoy the spa- nope out of order. "Fitness room" filthy with trash on the floor. Convenient in terms of location, but even with that I would not stay here again.
3out of 5
by A verified traveller

Posted 05-Jul-2016
Nicer than I expected. Great location - Close to pretty much any type of "store" you need.
1out of 5
by Judith from San Francisco

Don't stay here if you are in Soledad, CA.

Posted 29-Mar-2016 on Hotels
This was the only hotel near the Mission in Soledad that would accept our dog. The room that they put us in was filthy. I spilled water on the carpet and used a towel to soak it up and the towel was black from the dirt that came up from the carpet. The beds were old and blown out - you could feel the springs through the mattress. The bedding was also old - the sheets were rough and the pillows were deflated. All for $120.00. When I mentioned to the desk person as I checked out that the room was filthy - including dirt in the corners of the bathroom etc... she could have cared less and said nothing - not an apology or even an indication that she gave a darn, whatsoever. There is a Hotel 8 next door that I will stay at next time OR Ill just camp at Pinnacles. Have not had a stay this bad in a motel/hotel in decades, to be honest. Even our dog was disgusted.
3out of 5
by A verified traveller

best hotel for hiking the pinnacles

Posted 26-Feb-2016 on Hotels
Great place to stay if hiking the pinnacles - alas hot tub was not working and wifi is pretty spotty. They were kind though and gave small discount for hot tub as was looking forward to. Some nice wineries around as not much else to do in town.
5out of 5
by Valerie from Fresno

good

Posted 19-Feb-2016 on Hotels
for business. no complaints.
3out of 5
by A verified traveller

Posted 01-Feb-2016
Wifi didn't work. Needed to change room. The sink has rustic residue in it that doesn't go away. But for the price, it's acceptable.
5out of 5
by A verified traveller from Sacramento,Ca

Great, clean and nice place to stay

Posted 27-Jan-2016
Pros: My Contractor
Cons: The shower curtain, when you shower the curtain touches you, They make a arch curtain rod that keeps it away from you.
Location: Don't know I was working
Beds are very comfortable and rooms are big. The restaurant next door has excellent food
5out of 5
by Dolores from Orange County

great place to stay!

Posted 27-Jan-2016 on Hotels
loved the friendly staff and the fitness room with the pool is an added plus
5out of 5
by A verified traveller from san jose

Nice hotel near national park

Posted 28-Dec-2015
The hotel is Quiet, clean, and comfortable. They provide everything you need and you probably need ( shower cap, microwave, hot spa). The breakfast is also good. The location is good (near a small plaza, many restaurants).