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Reviews of Hotel de l'Isard

3 out of 5
Hotel de l'Isard
Avenida Meritxell, 34, Andorra la Vella

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 738 reviews" "
Rating 8 - Good. 327 out of 738 reviews" "
Rating 6 - Okay. 85 out of 738 reviews" "
Rating 4 - Poor. 20 out of 738 reviews" "
Rating 2 - Terrible. 8 out of 738 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marco

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 2 nights in Apr 2024

8/10 Good

Patricia, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to both see the old town and to stroll around the shops.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and the food and beverage team were outstanding. Front desk and housekeeping were awesome. The suggestion I have is get the Internet working better with much more band strength. Thanks to the entire team.
Stayed 4 nights in Dec 2023

4/10 Poor

Grace, Chula Vista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t do this review at all if the hotel didn’t give me any reason. The service was not that great. We initially booked for just one night and later on decided to stay another night. We advised the hotel right away that we booked another night thru Expedia, thinking it would make it easier for them not to move us to another room. Unfortunately, they had to move us to another room which basically inconvenient us. And by the way, we booked two sets of room. Also, the frontage of the hotel was great but rooms are outdated.

4/10 Poor

Grace, Chula Vista

Stayed 1 night in Dec 2023

8/10 Good

Corita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but basic room. Doors tended to slam loudly given the acoustics of the hotel but that was a small thing. It would be good to offer at minimum a lobby coffee service in the morning (say, at 7AM ) for those of us who have to leave early. Very little was open in town, even at 8AM. There's a nice, elegant restaurant on site but we were surrounded by other places so dropped into the Italian spot right across the street.
Stayed 1 night in Oct 2023

6/10 Okay

Francois

Liked: Cleanliness, property conditions & facilities
Ok stay
Great location, need to pay around 20 Euro to park overnight... room is good but cold shower!!!
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in an ideal location for my two night trip to andorra, walkable and convenient to shops and restaurants. Staff was friendly, and room was good for the price. Shower is very, very small.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Andorra and we were very happy with the hotel, the location of it and the staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of all activities. 10 minute walk to the bus station. Staff helpful.
Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in Jul 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, helpful front desk, amazing restaurant, good location
Stayed 4 nights in Jun 2023

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the central location, the modern, clean and wooden accents in the bedroom. The staff was very friendly too.

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service thanks for all All
Response from Hotel de l'Isard on 21 Apr 2023
Dear Francisco,Many thanks for your kind review and for recommending us. We are very happy to hear that our services made such a positive impression and that you had a memorable experience. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon.

8/10 Good

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Paola

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a perfect location, really clean and comfortable. The staff super nice and the breakfast was amazing!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
Great central location, comfy beds, nice size bathroom, good shower, smart hotel with bar and restaurant.
Stayed 1 night in Aug 2022

8/10 Good

Corinne

Stayed 1 night in Jul 2022

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous front desk staff. Very helpful and friendly. Also knowledgeable about area and all were tri-lingual.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in town
Loved the hotel. The front desk workers were so friendly. In a great location. Unbelievable value.
Stayed 1 night in Jun 2022

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

O. E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Andorra!
Nice location, super friendly staff, big room. Very good value for money!
Stayed 2 nights in Apr 2022

8/10 Good

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 2 nights in Feb 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean as was the room. The hotel was in a good location very close to shops restaurants and bars. We enjoyed our stay
Stayed 3 nights in Oct 2021

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good. Only a couple of minor issues.
Hotel was nice. Staff were nice. Parking was difficult getting in and out of underground car park. Entrance very tight. If hiring a car get something on the smaller size. Parking expensive. Breakfast expensive.
Stayed 2 nights in Oct 2021

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel
Good location. Clean room
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Paiwan

Liked: Staff & service, property conditions & facilities, room comfort
Pw, Andorra
Stayed 4 nights in Sep 2021

10/10 Excellent

Ana Maria

Stayed 2 nights in Jul 2021

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying visit to Andorra
Brief over night visit to Andorra, a very warm welcome late from the reception. Room was spotless, very comfortable. Great view of the mountains in morming. A great area for shopping. Parking was initially problematic bit not insurmountable.
Stayed 1 night in Aug 2020

8/10 Good

Vlad

Stayed 1 night in Jul 2020

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great central location, The staff was very pleasant and friendly. The breakfast wasn't too great with limited choice and at times greasy, however, there are lots of places nearby to eat if. Not the best place to try to find parking however if you locate the green parking spots the parking is very cheap
Stayed 3 nights in Feb 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Joe, Tulsa ok

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Basic but clean hotel in a good location. Parking and breakfast are both not included. But decent price for room.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs. Great location. Good breakfast. The rooms are clean
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Comfortable room, good location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean well maintain nice breakfast and reasonable
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the main street. We stayed two nights; staff was always nice and helpful. Having parking on site was great. Room was clean and practical. Breakfast was excellent too. We had a great time and would certainly go back.
Stayed 2 nights in Dec 2019

8/10 Good

sharon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2019

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Ronald

Stayed 2 nights in Oct 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Centre of Town
This hotel was in a great location close to shopping & eating large room but tiny shower but we managed with it breakfast was very good but staff in the breakfast room could smile now & then we never felt welcomed by them admittedly they spoke French & we speak English but a smile is the same on any language some parking underneath but 18 euros per day otherwise some public parking areas but a long way to carry luggage & they were expensive too we were happy to get a spot underneath
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Adorable rooms in the heart of the city! We were in a top-floor room with vaulted ceilings and tons of charm. The bed was comfortable and there was enough floor space for our luggage. The bathroom was well stocked with amenities. Close to everything in town, great location. Breakfast was a buffet including coffee station, breads/pastries, cold cuts, fruit and meats/cheeses.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Geat time; great staff; great facilities .. truly enjoyed our stay
Stayed 2 nights in Sep 2019

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good rooms
The hotel is on the main street of Andorra right next to McDonalds. This made it very handy for a cheap eat if needed. Our room was comfortable and clean, but opening the shutters let all of the street noise in. We didn't hear much at night with them shut. Parking is not easy. At the hotel they chrge 18.50 and it is very tight parking. We chose to park across the road in the 5 tier parking which is 15 euro per day plus a bit more if it stays longer. You MUST get your parking ticket stamped by the hotel and go to level 5 to pay before driving out though. A hassle but still, has to be done. Walking along the street of Andorra was great. Very pretty town, central square etc. Roads are narrow, but they all are in Europe apparently. We had breakfast which was very good the first morning, but the 2nd not as good. Less to choose from. For what you pay its ok for the convenience. The receptionist spoke English quite well and was very helpful. Overall nice place to stay.
Stayed 2 nights in Aug 2019