Title: ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot ![Interior](https://images.trvl-media.com/lodging/22000000/21650000/21646400/21646333/a5283b9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, fireplace, video games, ping pong](https://images.trvl-media.com/lodging/22000000/21650000/21646400/21646333/ac61d6e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/22000000/21650000/21646400/21646333/04e77e1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/22000000/21650000/21646400/21646333/7d7db57f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/22000000/21650000/21646400/21646333/fa286615.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Mountain Lodge 238, located in Snowshoe Village, offers a comfortable retreat with direct views of the slopes and Shavers Lake. This condo features a modern kitchen, expanded bathroom, coin operated laundry facilities down the hall and flat-screen TVs. With dedicated high-speed internet and DISH Network HD TV Channels including HBO and Cinemax inside this unit plus access to a cozy lobby with wood-burning fire place as well as an arcade room near by. 9.4 Exceptional ### Entire condo 1 bedroom1 bathroomSleeps 4452 sq ft ## Popular amenities - Parking available - Pool - Laundry - Fireplace - Kitchen - Outdoor space £164 includes taxes & fees 28 Sept - 29 Sept ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot PLEASE NOTE that Mountain Lodge's interior common areas will be under renovation between March 31 - November 26, 2025. While this may result in some construction noise and dust, it won't affect the comfort of your stay at Mountain Lodge 238. SUPER CLEAN! NEW DECK! - Mountain Lodge 238 sleeps four (4) comfortably, and has a direct view of the slopes! It is located adjacent to Snowshoe Village where you will find restaurants & shops. Great condo for those who like to watch the action at the lift! Views of Shavers Lake and the mountains. You will totally feel at home in this efficient condo, it has everything you need to rest up after a fun day on the slopes. Only steps away from The Village and the Ballhooter lift. Once you arrive, park in the security-guarded lot and you won’t have to drive again until you are ready to leave. Expanded bathroom. Wall mount TV in bedroom (queen). Sleeps four comfortably. Modern kitchen with new oak cabinets. Refrigerator, dishwasher, and microwave. Full size stove and oven. Coffee maker. New dinette set. Cozy living room with a fold-out couch. Coin operated laundry facilities are located down the hall by the elevators. NOTE: The unit now has flat-screen tv in the living area. \- Dedicated high-speed Internet inside the condo (City Net) \- DISH Network HD TV Channels including HBO and Cinemax \- Please note that there is an entrance fee to use Split Rock Pools. \- PETS AND SMOKING ARE STRICTLY PROHIBITED. Coin operated laundry facilities are located down the hall near the elevators. Large lobby with comfortable sofas and tables for games surrounding wood-burning fire place. Video game (arcade) room. This is a privately-owned unit. The owner will not be present. Snowshoe Mountain, West Virginia is the premier ski resort in the Mid-Atlantic region with a whopping elevation of 4,848 feet. Typically, Snowshoe receives an average of 180 inches of natural snowfall each year. Snowshoe features 57 trails within 3 different ski areas: The Basin, The Western Territory and Silver Creek with 100% snowmaking capabilities in each area. The Western Territory boasts expert only terrain with a 1,500 foot vertical drop and the longest trail on the mountain, 1.5 miles. Silver Creek is popular for its night skiing, terrain park features and the Coca-Cola tubing park. A free shuttle service is provided to get you from one area to another. If you are not a skier or rider, there are still plenty of wintertime activities for the whole family. Snowshoe Mountain offers Polaris RZR and Snowmobile tours, as well as SnowCat tours where you can learn more about the art of grooming. Plus, there are a variety of shops and restaurants in the village and around the mountain. If you are looking for some relaxation and pampering, you may want to visit the Spa at Snowshoe. In the summertime, Snowshoe continues its vibrancy with festivals, such as Blues, Brews and BBQs, Fire on the Mountain Chili Cook-Off, The Grand National Cross Country (GNCC) off-road ATV and motorcycle racing series, FreeFall Festival and other various wine and jazz events. If you are one for lots of activity, Snowshoe offers rugged Segway tours, hiking, downhill mountain biking (you can even put your bike on the lift and get a ride to the top), kayaking, canoeing, fishing at Shavers Lake and golf at the Raven Golf Course. Motorcyclists flock to the mountain to enjoy all of the curvy mountainous and scenic roads in the area. If you are looking to hop aboard a historic steam train, Cass Railroad is the place to go. The station is just 10 miles away. For a longer day trip, head to Seneca Rocks for some amazing rock climbing and cliff views. More details on Snowshoe’s winter and summer events and activities can be found on their website, it is definitely worth a visit! Free local shuttle (winter only). No pets. No smoking. No bikes inside condos. Quiet hours are from 10PM-8AM. ## Property amenities ### Ski - Close to skiing - Ski-in/ski-out access - Snowboarding nearby ### Pool/Spa - Communal pool ### Internet - Available in the condo: Free WiFi ### Parking and transport - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Smart TV with cable/satellite channels - Video games ### Outdoor areas - Balcony ### Laundry - Laundry facilities ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Phone ### Location highlights - In a village - In the mountains ### Things to do - Arcade/game room - Bicycles - Billiards/pool table - Golf - Ski-in/ski-out access - Table tennis - Canoeing nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Mountain biking nearby - Snowmobiling nearby - Swimming nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Bicycles - Property located in a resort - Unit size: 452 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/111000000/110980000/110973200/110973192/18ceb98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ML288 New Deck Great Views EZ Parking WiFi Retreat Snowshoe - Pool - Kitchen - Free WiFi - Laundry 9.8 Exceptional 7 reviews £165 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=110973192&PinnedHotelID=110973192&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/84000000/83930000/83920400/83920367/f032f974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Top floor Ski-in/Ski-out 1 br at Snowshoe Mountain Lodge w/ NEW private balcony! 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Slaty Fork - Kitchen - Washer - Dryer - Pet-friendly 10 Exceptional 9 reviews £176 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=109648448&PinnedHotelID=109648448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101100000/101090300/101090231/2dc6f0a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TOTW324 Stunning Views Ski In/Out WiFi Slopeside Snowshoe - Pool - Hot tub - Kitchen - Free WiFi 9.0 Wonderful 12 reviews £144 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=101090231&PinnedHotelID=101090231&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 5:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Condo Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Snowshoe Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Condo Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Snowshoe Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Condo Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Snowshoe Ml238 1br/1ba Slope-side Parking Wi-fi Lifts Village Ml238 1br/1ba Slope side Parking Wi fi Next to Lifts Village! Ml238 1br/1ba Slope side Parking Wi fi Next to Lifts Village! 130053 ## About the area Located in Snowshoe, this condo is in the mountains. Cass Scenic Railroad and Cass Scenic Railroad State Park are local landmarks, and the area's natural beauty can be seen at Slaty Fork Wildlife Management Area and Shavers Lake. Cass Railroad Museum and NRAO Science Center are also worth visiting. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the snowmobiling. [Visit our Snowshoe travel guide](https://www.expedia.co.uk/Snowshoe.dx184169) [View more Condo rentals in Snowshoe](https://www.expedia.co.uk/Snowshoe-Condos.d184169-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.41088%2C-79.99371&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyhOu3ryRomCEoSLnH44rS3xyCE=) Snowshoe, WV ### What's nearby - Snowshoe Mountain - 1 min walk - 0.0 miles - Ball Hooter Ski Lift - 1 min walk - 0.0 miles - Powder Monkey Ski Lift - 1 min walk - 0.0 miles - Powderidge Ski Lift - 3 min walk - 0.2 miles - Ballhooter Ski Lift - 20 min walk - 1.1 miles ### Restaurants - ‪Subway at Par Mar - ‬13 min drive - ‪Foxfire Grille - ‬3 min walk - ‪Locker Room - ‬8 min drive - ‪The Junction Restaurant & Saloon - ‬2 min walk - ‪The Boathouse - ‬15 min drive ## Frequently asked questions ### Does ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot have a pool? > Yes, this property has a pool. ### How much does it cost to stay at ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot? > As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot on 28 Sept 2025 start from £163.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Snowshoe-Hotels-ML238-Breathtaking-Mountain-View-Skiiers-Bliss-Wi-Fi-Gated-Parking-Lot.h21646333.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot? > Check-in begins at 5:00 PM. ### What time is check-out at ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot? > Checkout is at 11:00 AM. ### Where is ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot located? > Located in the mountains, this Snowshoe condo building offers ski-in/ski-out access and is within a 5-minute walk of Snowshoe Mountain, Powder Monkey Ski Lift and Ball Hooter Ski Lift. Powderidge Ski Lift and Western Express Ski Lift are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ML238 Breathtaking mountain view! Skiiers Bliss! Wi-Fi Gated Parking Lot Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 55 8 - Good 18 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### William 27 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great views and so convenient with ski in ski out and village right there ##### William Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Charles C. 15 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Snowboard trip Came out for two days and one night, affordable and right next to the slopes. ##### Charles C. Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller 8 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great spot perfect location Super convenient and close to everything. Would definitely stay here again. ##### Verified traveller Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Brittany R. 22 Jan 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and cozy! Great location! Clean, cozy and convenient at a great price! ##### Brittany R. Stayed 3 nights in Jan 2020 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### anthony m., Greensboro, NC 27 Jan 2015 #### Great Place It was a great 3 nights. I really enjoyed the place. ##### anthony m. ### 10/10 Excellent #### Pamela W. 11 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great view Loved. Has a crock pot. The pots and pans could be replaced. Otherwise loved the place ##### Pamela W. Stayed 3 nights in Feb 2025 ### 8/10 Good #### Dennis 4 Sept 2023 Liked: Amenities, property conditions & facilities, communication Close to the lift, beautiful view, and quiet ##### Dennis Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Brandon P. 7 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great condo Great little condo overlooking main ballhooter lift. Was perfect for two people and with the couch would have been easy to fit 3-4 comfortably! Would deff recommend and stay here again given the opportunity. Check in not till five which is a littler later than ideal but that’s how it is on the whole mountain. Mountain lodge has great commonness and games for kids as well which make it even more fun. ##### Brandon P. Stayed 3 nights in Jan 2025 ### 8/10 Good #### Brooks D. 6 Dec 2022 Liked: Check-in, communication, location, listing accuracy #### Weekend Get Away Had a good time, only a small issue with missing pillows but everyone was helpful and would stay again. ##### Brooks D. Stayed 2 nights in Dec 2022 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Chris D. 12 Jan 2016 #### Perfect Ski Condo Perfect location for skiing, just walk down the hall and you're at the top of the fastest lift. Easy to check in/out, and good price when compared with other condos. I would definitely stay again! ##### Chris D. ### 10/10 Excellent #### margaret c. 22 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Snowshoe It was everything it needed to be with 5 stars rating from me. Clean, well stocked and location location location. ##### margaret c. Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Leslie Y. 20 Aug 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location Location! This place is a tad dated, but clean and had everything we needed. The view was a amazing, easy access to the village. It was perfect for our summer weekend to Treasure on the Mountain. We highly recommend it and would stay in it again. ##### Leslie Y. Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Clark S. 7 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gets the Job Done - 5 Stars for Short Stays Mountain Lodge is always hit or miss. This place was fine for a night. Sleeper sofa is not usable for an adult (can feel every spring) but for a 9 year old they were fine. Main bed was also fine but I wouldn't want to sleep on it for a more than a day or two. Mostly clean overall (some older pots and pans) and the hosts were communicative. ##### Clark S. Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Valerie R. 20 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### It's exactly as described The property is very clean and carefully maintained. We enjoyed the views of the lift and the units was furnished with everything you may need to use. ##### Valerie R. Stayed 3 nights in Mar 2023 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent 7 Mar 2016 #### Mountain Lodge Snowshoe The condo was in great condition and it had great amenities. Everything was clean and comfortable, the staff was extremely helpful. We got a ton of skiing done and it was a wonderful place for a girls vacation. We loved the proximity to the village restaurants and shops, everything was within walking-distance from the condo. We really enjoyed the location and the view - and will definitely be visiting again soon! ### 10/10 Excellent #### Donna H. 8 Jun 2019 #### Anniversary Weekend Had a great stay. Condo was very clean and enjoyed watching fireworks from balcony. The bed was a little hard for us and would’ve liked to have had an iron. But otherwise, a great place and would consider renting again. ##### Donna H. Stayed 2 nights in May 2019 ### 8/10 Good #### Lori C. 22 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location! Location for this condo can't be beat. Right on the slopes and easy parking. Easy check in, supplies if needed. The condo is a bit dated and kids said the pull out couch pretty uncomfortable. Other than that it worked out great. ##### Lori C. Stayed 3 nights in Feb 2023 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Chris D. 12 Jan 2015 #### Great ski trip We enjoyed our time at Snowshoe. While we were there we got four inches of snow and the conditions were great. The resort was perfectly located at the slopes. The view from the room of the slopes and the mountains were beautiful. The room met our expectations. Plenty of kitchen supplies if you want to cook and lots of restaurants in the village, just a short walk from the room. We ate at the foxfire grill and it was excellent. ##### Chris D. ### 4/10 Poor #### Zachary B. 31 Dec 2024 Liked: Communication, location Disliked: Cleanliness #### Snowshoe trip The place is extremely old and musty smelling which was not a big deal , when we took the pillows out of the closet for pull out couch the back side of them was completely brown , there were pillowcases to put over them but still very disgusting and makes you wonder if the bed comforters and stuff like that are cleaned before each stay thankfully was only staying one night definitely would not have wanted to stay any longer this was very disappointing to say the least after paying 400 a night ##### Zachary B. Stayed 1 night in Dec 2024 ### 8/10 Good #### Nicasio S. 10 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Comfortable stay right in the ski area This is a confy apartment, with all basic facilities, right in the ski area. The only major issue is that wifi worked really poorly. Only the bedroom had decent coverage, which was a problem. ##### Nicasio S. Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Gary K., Dresden, oh 17 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very Clean! I wouldn’t hesitate to stay here again. It was a nice size for the three of us, but a group of four would probably be cramped. It’s certainly not luxury, but it was very clean and has a nice deck that you share with the next door rental. The air conditioner worked surprisingly well. Wi-Fi was decent. It’s in a nice building convenient to town ##### Gary K. Stayed 3 nights in Jul 2023 ### 8/10 Good #### Donald G. 27 Aug 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Good place to rest To be honest, we spent little time in the condo. Busy all day and only returned around nine. Place was clean and well equipped. Had an issue with the AC, the hose that sends the hot air outside was damaged, rendering the air conditioner useless but it cooled off at night so we just opened the door. Nice area to stay. ##### Donald G. Stayed 2 nights in Aug 2022 This review was submitted before 2018 and has not been verified. ### 8/10 Good #### Chris D. 5 Mar 2015 #### Nice but too hot The condo was nice, up to date, but it was very warm. The temperature control did not work, if I opened a door or window to cool it down the heat would just blast even more. ##### Chris D. ### 8/10 Good #### Robert J., Cleveland, Ohio, USA 19 Mar 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Spring Skiing Trip Proximity of the unit to the snow and parking is excellent. The unit is no larger than a typical hotel room. Pull out couch comfortable, but required kitchen table & chairs to be moved against adjacent wall. Additional Fees were added that were significant and non-negotiable. Unit was clean except for a fair amount of mold on the shower curtain. ##### Robert J. Stayed 2 nights in Mar 2021 ### 6/10 Okay #### Adrian L. 16 Jan 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Amazing location. Needs some fixing and upgrades We walked into an excessively strong smell of Indian food; Kept the window and door open over one hour but the smell still stayed. The front desk said there was nothing they can do about it; the smell was so strong, it would make you sick; it was on furniture and appliances, everywhere. Next day we bought cleaning products and whipped everything so that the room became livable. Than many things were broken or fall when you touch it (under cabinet light, coffee maker, oven, lights, tub was clogged etc). Needs a loving hand; and certainly some renovations ##### Adrian L. 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