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"The hot tub and pool closed at 5pm. There was no hot water for showers in the morning. "

"We went during off season period when the hotel was practically empty. They gave us one of the worst rooms over the garage where you literally hear the grinding door open each time any guest arrives at all hours of the day or night and wakes you up. The refrigerator was stacked with a heavy safe on top, and then a microwave on top of that - so you can't even open the refrigerator door. Who does that? Even 3rd world countries have better amenities. The lounge has the WORST chairs that are ALL ragged and you don't even want to sit on them. The pool has tiles falling apart where I scratched my back getting into the pool. This property is a hazard and I am not even sure why its open. They say they are remodeling ... yet they make your stay miserable. It is one THE worst hotels I have ever stayed. The managers John and Kayle are not suitable front office staff. They refused to give me a printed receipt for incidentals to make sure they did not charge me even though they charged my credit card. They told me to talk to Expedia. Horrendous courtesy for guests. I would not recommend this hotel to anyone. "

"The room was clean"

"Heater wasn’t working "

"Good ski and ski out"

"Directly in Snowmass! Easy access to slopes. Just perfect."

"For the price it’s a good location and fair unit. It isn’t quite ski in and ski out like it used to be before additional lodging. The mattress and pillows could really be replaced. "

"Nice unit on the 3rd floor (no elevator). Shuttle stops outside the unit. Minor maintenance issues which were taken care of quickly"

"I stayed here for 5 nights for a family wedding in Aspen. While cheaper than Aspen, if you are coming to visit Aspen, it’s worth spending the money for a better closer stay. It took 30min each way into Aspen. The property was very difficult to navigate when checking in. It’s a random assortment of villas, poorly labelled. It took me 1 hour from the time I got on site to check-in, find my room, and then get my luggage in. It was never said on the website, the room was up stairs and no elevator. So you are carrying your luggage and all children up the stairs. This was awful as I had a 3month old. As well, when I walked in, the room smelled and the room is old, and carpeted which felt dirty. The room was very old, and felt like an old cottage. Moreover, we asked in advance for a pack n play. I had confirmation from staff, it would be in the room, and nothing. So I had to get the staff at 10pm to find a pack n play for my tired infant. This was ridiculous and we were moments away from finding another place. I will not stay here again and not recommend this to anyone. "