Ratings based on 97 Verified Reviews

3.8 out of 5
74% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful countryside location

Posted 22-May-2017
Pros: Lovely setting, rooms very modern and clean
Cons: Breakfast room was a bit cramped but staff helped placing us as a family
Location: In the countryside but near to main towns and roads
stayed here with family for wedding nearby. It was a great place to get together and relax. Lovely view across fields from our room.
3 out of 5
by A verified traveller from Berkshire

Our nice weekend soured by our restaurant experien

Posted 22-May-2017
We both had a nice weekend away for my birthday apart from our restaurant experience. We booked a table for 9pm. At around 8.40 we went to the bar for a drink. We ordered a drink and said we were eating in the restaurant. The bartender was very polite and told us there was no rush. When we sat down in the bar we also told a waitress we were dining in the restaurant. At 9.10 we walk through to take our table, but was informed by the duty manager that we were too late and the kitchen was closed for 'fine dining'. The manager also said we should have arrived five minutes before 9pm
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel, but too hot in the room!

Posted 03-Apr-2017
Pros: Staff, food
I attended a wedding reception at the hotel, which was wonderful. The staff were great, the facilities for the music/disco were excellent, breakfast was superb so all in all, my stay was great. Only criticism would be the heat of the room - it was uncomfortably hot, so difficult to get ready to go out, as I kept sweating! The room did come with a plug in fan though, so the hotel seem to be aware of the problem.
5 out of 5
by Robert

Perfect location

Posted 17-Feb-2017 on Hotels
Reception staff were very welcoming and helpful. Another member of staff took time to show us the vast array of function rooms, which would suit just about every type of event. Our evening meal was one of the best I've had in a very long time and I've eaten at Michelin restaurants! We would definitely recommend this hotel and will stay there again.
5 out of 5
by Sara

A great stay.

Posted 14-Feb-2017 on Hotels
A great place to stay. A good welcome, a very comfortable rooms and bed, nice pool and fantastic breakfast. Will visit again!
5 out of 5
by David

Posted 26-Jan-2017 on Hotels
Lovely peaceful location and very helpful staff - a great stay
5 out of 5
by Regan

Posted 26-Dec-2016 on Hotels
Love it always friendly always go back
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Nov-2016 on Hotels
2 out of 5
by A verified traveller from colorado

Confused - Customer not amused

Posted 31-Oct-2016 on Orbitz
Location: Cliveden Nat'l Trust property and large nature preserve are within 2 miles .
Booked room and promptly booked dining through hotel website. 2 days later, our arrival date, received email that dining was fully book. As hotel is out in the boonies, sent an email as to what alternates bar/ room service would be available.. Reply by email was that there was an 8:00 P.M. booking for us. Fine dining ( 2 rooms) were empty that night. Bar servers great but dining Dinner Server was brusque and icy.. Evening check-in staff had trouble locating our reservations- we had booked to rooms. Additionally, she did not know where /what Cliveden was- it is a National Trust Property with public garden within two miles of hotel. Oddly, this hotel was booked the following day with a large overflow group of wedding guests - the wedding was at Cliveden. At check-out, the front desk called a car from a vendor in Maidenhead - five + miles away vs. a local cab as requested. The fare differential was ten pounds. Desk Staff needs training on local services and area activities.
3 out of 5
Recommended
for Everyone
by A verified traveller

Rooms are nice. But not worth the money spent.

Posted 30-Oct-2016
Location: Local shops and restaurants are close by.
Rooms are ok But the leisure facilities and breakfast selection are really good.