Not quite a 4 star!
The room was much smaller than expected and no air conditioning made it extremely stuffy. It was very clean, nicely decorated and the bed comfy.
The service was not 4 star standard in my opinion. Breakfast was very busy, we were left to stand and not seated. Tables were not re-laid when people had finished resulting in a number of guests having difficulty finding somewhere to sit despite the fact multiple tables were available. We were not offered hot drinks or toast. Our plates were not cleared at any point during breakfast. The staff seemed over-stretched and poorly trained in customer service skills which is again is not what you would expect in a 4 star hotel.
Having said that, when I mentioned this on checkout (notably I was was not asked how my stay was) I was immediately offered a refund for the breakfast so this was handled well.