Poor quality bedding, poor staff coordination
Problems with the bedding - one of the mattresses should have been condemned! It was that bad. Staff was not attentive and the cab I ordered, and PRE-PAID ended up carrying the wrong party to the airport. It was a "cluster" for sure. All three pools were in a "maintenance" state and I was informed that no swimming was permitted! They should have reduced the room price. Had an electrical issue as well, but they did send a technician after my second call. Oddly enough, they took NO ACTION after my first request. I waited nearly 15 minutes and called the front desk again and was told by the SAME PERSON that he was just about to call maintenance right then (15 minutes LATER!!! -- thank God I called him a second time or I would still be waiting for the tech).
This is a place I will not recommend to ANYONE. Want a good night's rest at a decent price? shop around but do not select this place. I have no confidence in them whatsoever.