Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Denver,CO.

Central location

Posted 20-Sep-2016
We drove 650 miles to grt there and learned our 2 night reservation was actually 3 nights that started the night before. The desk clerk told us that the reservation had been cancelled for all nights because we no showed the night before. I explained to him the hotel had deducted the nights from my checking account that day. I stated the obvious that I had paid for a room that he said was no longer available. He then gave me the good news that he had rooms available and for another $230 I could book one of these .He missed an amazing customer service opportunity. He could have simply said , hey we have your back, lets get you in to a room and we will figure this out?My wife was out front in the parking lot in tears. We are now going to be staying at the Marriot down the street on subsequent visits Hampton has lost Thousands from this . My wife does corporate reservations for her company!
5out of 5
by A verified traveller from United kingdom

Very pleasant stay overall

Posted 07-Sep-2016
excellent breakfast helpful staff would recommend good location for shops and restaurants
Comment from Hotel Management
08-Sep-2016 by Heather Brooks, Hotel Management
Thank you for staying with us! We appreciate your feedback and take all comments very seriously. We are glad that you enjoyed your stay and we look forward to seeing you again!
4out of 5
by A verified traveller

Nice location

Posted 15-Aug-2016
Hotel is in a great location close to the action of Sioux Falls. Rooms are nice enough but are starting to show their age a little.
Comment from Hotel Management
15-Aug-2016 by Heather Brooks, Hotel Management
Thank you for your feedback. We appreciate the comments. Over the winter, we will be renovating the rooms and including all new bathrooms! Hope you see us again after the remodel!
2out of 5
by A verified traveller

If you like noise

Posted 06-Aug-2016
Between the interstate, the ac unit and the doors going outside opening and closing 14 times starting a 5 am I may have slept for 3 hours
Comment from Hotel Management
09-Aug-2016 by Heather Brooks, Hotel Management
Thank you for taking the time to fill out a survey. I apologize for the inconvenience you experienced during your stay. It was a very busy weekend and I apologize for the other guests that kept you awake. On your next visit, we will be happy to provide you with a fan or ear-plugs at your request. We hope you will give Hampton Inn of Sioux Falls another try.
5out of 5
by Gary

Outstanding Hotel!

Posted 13-Jun-2016 on Hotels
This hotel was great in every way! The rooms were perfect, the staff was great, and the amenities (including breakfast) were outstanding!
Comment from Hotel Management
18-Jun-2016 by Heather Brooks, Hotel Management
Thank you for taking the time to complete a survey. We take all feedback very seriously. We appreciate you staying with Hampton!
4out of 5
by Steve from Chattanoog

Posted 09-Jun-2016 on Hotels
Great Breakfast
Comment from Hotel Management
by Heather Brooks, Hotel Management
Thank you for taking the time to fill out a survey. We appreciate all of your feedback. We look forward to seeing you again soon!
5out of 5
by Cecily from Rapid City

Consistent excellent experience

Posted 05-Jun-2016 on Hotels
Relaxing and comfortable and exactly as I always expect it - perfect. I love Hamptons for their consistent excellent experience.
Comment from Hotel Management
by Heather Brooks, Hotel Management
Thank you for your feedback regarding your stay at the Hampton Inn, Sioux Falls. Here at the Hampton, we strive to exceed our guest’s expectations and take all feedback very seriously. We appreciate you taking the time to fill out a survey. We look forward to seeing you again in the future.
5out of 5
by A verified traveller

Posted 28-Apr-2016 on Hotels
Comment from Hotel Management
23-Jul-2016 by Heather Brooks, Hotel Management
Thank you for taking the time to submit a survey. We appreciate your feedback. Hope to see you again soon!
5out of 5
by Peggy from St. Peter

Posted 23-Apr-2016 on Hotels
Wonderful. Food was good and the beds are the most comfortable.
Comment from Hotel Management
23-Jul-2016 by Heather Brooks, Hotel Management
Thank you for taking the time to submit a survey. We appreciate your feedback. Hope to see you again soon!
5out of 5
by A verified traveller

Hampton Inn yes

Posted 21-Apr-2016 on Hotels
The hotel was good as Hampton Inn is. What I didn't like was working with Hotels.com. When I booked they made me feel like I could cancel and not be charged. Reality I tried to cancel before 5 pm and told I would be charged the night because it took 24 hours previous to cancel. Since I had reserved two nights I then tried to cancel the second night, which the hotel would of cancelled both with no fee, Hotels.com said they would call the hotel to see if they could cancel it, came back and said the hotel wouldn't let me cancel, which was an outright lie because they had already told me they would cancel if the"third party" would. It was over 24 hours before the stay for the second night, still no way. The gal didn't want to talk about it anymore, she said no so I either stayed or was charged both nights. The reSon she gave for not being able to cancel the first night, didn't work then for the second night. Hampton Inn yes, I will carefully evaluate using a "third party" in the future.