Hampton Inn yes
Posted 21-Apr-2016 on Hotels
The hotel was good as Hampton Inn is. What I didn't like was working with Hotels.com. When I booked they made me feel like I could cancel and not be charged. Reality I tried to cancel before 5 pm and told I would be charged the night because it took 24 hours previous to cancel. Since I had reserved two nights I then tried to cancel the second night, which the hotel would of cancelled both with no fee, Hotels.com said they would call the hotel to see if they could cancel it, came back and said the hotel wouldn't let me cancel, which was an outright lie because they had already told me they would cancel if the"third party" would. It was over 24 hours before the stay for the second night, still no way. The gal didn't want to talk about it anymore, she said no so I either stayed or was charged both nights. The reSon she gave for not being able to cancel the first night, didn't work then for the second night. Hampton Inn yes, I will carefully evaluate using a "third party" in the future.