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Reviews of Sioux City Inn

2 out of 5
Sioux City Inn
Harbor Dr, 6166, Sioux City, IA

Reviews

4.6
Rating 10 - Excellent. 12 out of 131 reviews" "
Rating 8 - Good. 15 out of 131 reviews" "
Rating 6 - Okay. 20 out of 131 reviews" "
Rating 4 - Poor. 25 out of 131 reviews" "
Rating 2 - Terrible. 59 out of 131 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

3.4/10

Amenities

4.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is uninhabitable
Stayed 1 night in Jul 2022

2/10 Terrible

Glenn

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The manager did not know what rooms were occupied so he knocked on doors to find out what rooms were empty. The first 2 rooms had someone in them. Also the lock did not work for the room I finally was able to get in except for his master key. He said he was always available to let me into the room. I went out to dinner and he was not there when I got back. Had to 45 minutes for him to return to get into my room.
Stayed 1 night in Jul 2022

2/10 Terrible

asim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place to live evenbit is free. A drunk staff will welcome you with swearing words.
Stayed 1 night in Jun 2022

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive for services provided
Not so good, run down and very dirty. No amenities listed were in the room. Not even a TV remote or phone. Linens covered in hair and burn holes. Will state breakfast provided milk & cereal, but in morning no staff to even conduct a checkout. Had to place the key on counter inside office area.
Stayed 1 night in Jun 2022

6/10 Okay

Kevin

Stayed 2 nights in Jun 2022

2/10 Terrible

Wade

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is the dirtiest hotel i ajve ever stayed in. The bedding was dirty and stained. The floor, walls and furniture were all dirty. I foolishly pre-paid for the room. If had nit done that, i would have run away sreaming.
Stayed 1 night in Apr 2022

2/10 Terrible

jayson

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the office had been kicked in and was braced with a 2x4. The door handle to the room did not work. The door to the room had previously been kicked in and was cobbled back together with drywall screws. I promptly took my bag, left out the back door, and stayed at another hotel. Stay here at your own risk.
Stayed 1 night in Feb 2022

2/10 Terrible

Caitlin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wayyy overpriced for what it is. Never stay here.
Stayed 1 night in Feb 2022

2/10 Terrible

Annette, Bullhead City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left we did not stay! The clerk dean was annoyed we were there. Argumentive. The room was disgusting! They need a health inspection
Stayed 1 night in Dec 2021

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor place to stay
Front desk charged my card for the room even though I had already paid hotels.com. Reps from hotels.com assured me I did not pay twice, yet there are 2 charges on my card. Trash in hallways. Hair in sink. Door frame broken like it had been forced open.
Stayed 1 night in Oct 2021

4/10 Poor

Garrett

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Elena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay more and go somewhere else. They wouldn’t take me unless I paid them, even though I had paid Hotels.com. It is not well maintained. My non-smoking room smelled deeply like smoke. There are black cracks in sink, tub, and toilet. There is no mattress cover and blankets are in terrible shape. Place is dangerous. Receptionist warned us many times. In 3 words- go somewhere else.
Stayed 1 night in Oct 2021

2/10 Terrible

lawrence w.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 reservations messed up by hotels.com
Even though I had a confirmation number and they took my money, when I got there I was told “sorry” we over booked and are full. No money refunded until I called hotels.com a week later to find out what happened.
Stayed 1 night in Aug 2021

2/10 Terrible

Sean

Business traveller
There was no stay. Was told there were no rooms available when I showed up to check in, and am now more than 2 weeks later left still trying to get refunded for a room I was denied.
Stayed 1 night in Aug 2021

2/10 Terrible

Carrie

Disliked: Staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Meth motel Pretty scary
Stayed 1 night in Aug 2021

2/10 Terrible

LeRoy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
The hotel, is dirty. Not well.kept. we did not even stay at this place
Stayed 1 night in Jul 2021

2/10 Terrible

Katsuaki

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
When I got there to check in, I was told that there was only one water heater working. Therefore, linen / bedding could not be washed at a certain temperature. Reservations were canceled and I had to find another hotel. I was still charged for room even though they issued me a cancellation, was told to contact Expedia for refund. Trying to contact Expedia to get a refund.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in no one was there to check is in. How are we supposed to get a key if no one was there. I need a refund seem like was scam. Came back in the morning like the sign said at 6am and someone still not there.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
When I got to the Hotel, there was a sign in the lobby that they weren't renting any rooms because of a Maint problem with Water.. There was no one in the Lobby and no one answered the phone ! The whole place looked abandoned and Filthy. I would like to get my money returned to me. I had to go way up the Hwy and find a room in another town. Please help. Mike
Stayed 1 night in Jun 2021

2/10 Terrible

Larry

Disliked: Cleanliness, property conditions & facilities
No hot water
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

No room available
Stayed 1 night in Jun 2021

2/10 Terrible

Visa United Explorer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
It took 4 different rooms before we were able to get one that we could stay in. 1. Someone was sleeping in the bed 2 we found ashes on the bed and a cigarette but under the bed covers 3 Went to the air on and it didnt work 4 The light in the bathroon was burned out and had to wait for someone to fix
Stayed 1 night in Aug 2020
Response from KD on 3 Oct 2020
Thank you for your feedback, this will help us to improve our service. We are working hard to meet our guests satisfaction. I hope your next visit will be comfortable one. Thank you

10/10 Excellent

MonicaFlora, Brandt, SD.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place because was affordable. Rooms were some what clean. They kinda forgot to clean out the friderator and there was food in there from the people before us. But no big deal just take it out and throw it away. I have been a maid before its not an easy task.
Stayed 1 night in Jun 2020
Response from Lori cunningham on 1 Jul 2020
Thank you! We hope to see you again in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2020

4/10 Poor

Disappointed, Sioux City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fridge in the room did not work. They only leave you with one towel and no soap not even for your hands after you check in for two people. All around would not stay there again
Stayed 1 night in Jun 2020
Response from Guest Relations on 24 Jun 2020
We are all about providing an exceptional guest experience, so it saddens us that this was not the case for you. In the future, please don't hesitate to share your concerns with our front desk team as they are always happy to supply what you need and correct anything amiss. We will use your feedback to continually improve, and hopefully, you'll give us another chance to excel the next time you're in town.

8/10 Good

Kenner

Stayed 1 night in May 2020
Response from staff on 24 May 2020
glad you enjoyed your stay

8/10 Good

Dawn

Stayed 3 nights in May 2020
Response from staff on 24 May 2020
glad you enjoyed your stay

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive about this hotel was that it was inexpensive.
Stayed 1 night in Mar 2020
Response from staff on 24 Mar 2020
sorry you did not enjoy your stay

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from staff on 24 Mar 2020
glad you enjoyed your stay

6/10 Okay

Jo

Stayed 1 night in Mar 2020
Response from staff on 24 Mar 2020
glad you enjoyed your stay

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020
Response from staff on 20 Mar 2020
sorry you did not enjoy your stay

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was dirty. Bathroom floors were dirty. And i got my biil today that was more than double what i expected
Stayed 1 night in Feb 2020
Response from staff on 5 Mar 2020
sorry for the issues you had with the room. Im also glad that the issue with the bill was able to be figured out and hopefully orbitz can get it resolved for you quickly

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Dec 2019
Response from staff on 18 Dec 2019
sorry you did not enjoy your stay

4/10 Poor

Michelle

Travelled with family
A place to sleep...
For the price it was ok but all of the interior locks have been removed from both rooms we stayed in and the heat/cool unit in one was new and the other was tore up but worked. We were placed right next to people having a party well into the early morning hours and at first we could drown out the sound with our tv but after midnight it was a mute point it got too loud.
Stayed 1 night in Nov 2019
Response from staff on 10 Dec 2019
sorry for the issue you experienced

2/10 Terrible

Darrell

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay
What a sh** hole. No front desk person. Told me I didn’t pay for room when I already had.
Stayed 1 night in Nov 2019
Response from staff on 10 Dec 2019
sorry for the issue you experienced

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness
I had stayed there a couple of nights prior to my last stay got the same room i had the do not change out bedding after every stay like they should, i only been staying there because of being able to park my truck and trailer, but after this im gonna try my best to stay away from this place
Stayed 1 night in Nov 2019
Response from staff on 1 Dec 2019
sorry for the issue you experienced

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The parking lot is full of pot holes. The heat was not warm enough. Bathroom was dirty.
Stayed 1 night in Nov 2019
Response from staff on 7 Nov 2019
hopefully you will give us another try when we are finished with our updates

8/10 Good

Richard

Business traveller
Liked: Room comfort
No frills, but very low cost.
Overall, I'm satisfied with my stay, mostly because the price was so reasonable. Also, the room itself was in quite good condition, and everything seemed to be in working order. I would stay there again, given the low price. The hotel did seem to be understaffed. When I got there, there was nobody at the front desk. Instead, there was a sign directing me to call a phone number. When I called, she got there in about 5 minutes. When I checked out, there was nobody there, so I just left my key on the counter. She was very friendly and there were no problems. But I got the impression that they only had one clerk, she was on call 24 hours a day, and she came when needed. Again, it wasn't a problem for me. Also, I was there two nights. Housekeeping came and emptied a waste basket and left new towels, but didn't make the bed. It wasn't a big deal, but just seemed a little odd. As noted above, the room itself was clean, albeit somewhat old. The Wi-Fi worked well. Breakfast was just frozen waffles, packaged pastries, cereal, etc. There is a railroad track that crosses their only driveway. I did hear trains a couple of times. I was worried that a train would be blocking it when I had to leave in the morning, but that didn't happen. But I would allow a few extra minutes, just in case there's a long train.
Stayed 2 nights in Oct 2019
Response from brittney on 27 Oct 2019
glad you enjoyed your stay, and thank you for the feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cary and discussing
It was very scary when we drove up. We past it 3times. It looked like it was deserted. Took awhile to get some one. The back door to our room had the glass broken no lock for security. My husband was expecting to have n ntires when we got up. It needs complete overhaul done. Would never r ecommend it. i
Stayed 1 night in Sep 2019
Response from staff on 18 Oct 2019
hopefully when we are done with our updates you will give us another shot

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont waste your time!!!
I would not stay there again if it was free... had issues both nights. Key would not work on Sat night, went down to the lobby waited 10 mins, finally called only to find out the front desk person went home... had to wait another 15 minutes for her to get back, and then she copped an attitude with me when i seemed upset Seems they are only in business for the construction workers that are there during the week
Stayed 2 nights in Sep 2019
Response from knights inn on 4 Oct 2019
knights inn

2/10 Terrible

Jaleidy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from brit on 13 Sept 2019
sorry your stay was not satisfactory

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and comfortable. There was some damage to the bathroom door
Stayed 1 night in Aug 2019
Response from brit on 13 Sept 2019
glad you enjoyed

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but needs improvements
Night clerk was very friendly an even showed me the room before I stayed and it was nice but the A/C was not working so it was to hot so I declined.
Stayed 1 night in Aug 2019
Response from brit on 13 Sept 2019
sorry about the issues

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a mess!
Poor conditions. No maintenance or repairs. Bathroom light didn’t work, toilet plumbing didn’t work, building/ext. door security destroyed, curtains hanging off rod, dirty and old worn out conditions overall. Motel needs major renovations. Sheets were cleaned, but so worn out didn’t stay fitted. Only bath towels in bathroom. Water was cloudy and brownish. Someone had broken in through window, screen was bent. Ice machine in hallway loud (like a belt slipping). Overall very unsatisfactory.
Stayed 1 night in Aug 2019
Response from Jave on 15 Sept 2019
Thank you for taking the time to fill out a survey on your stay with us. I apologize for the inconvience you ran into during your visit. Your feedback helps us correct the issues to improve the guest experience we will work to correct improve our service.

8/10 Good

Penny

Liked: Cleanliness, staff & service, room comfort
A place to nap and shower
We just needed a place to sleep and shower while traveling to Wyoming. It's nothing spectacular but it was cheap and served its purpose. Rebbeca at the desk, maybe it was brittany u dint remember but the girl was amazing both on the phone with me and when I arrived rather late. Thank you dear it's nice to have great customer service for a change. She needs a raise!!!!!
Stayed 1 night in Aug 2019
Response from brittney on 3 Aug 2019
I'm excited you enjoyed your stay, I hope on your way home you are able to stop again