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Overview of Shangri-La Hotel, Singapore (SG Clean)

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, iron/ironing board
VIP Access

Shangri-La Hotel, Singapore (SG Clean)

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRoyal Thai Embassy10 min walk
    Popular LocationION Orchard14 min walk
    Popular LocationGleneagles Hospital18 min walk
    AirportSingapore (SIN-Changi)35 min drive

Choose dates to view prices

Valley Wing, Deluxe Room, 2 Single Beds

  • 614 sq ft
  • Sleeps 2
  • 2 Single Beds

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

4.1/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 2 Single Beds

Garden Wing, Deluxe Room, 2 Single Beds, City View

4.8/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Double Room Single Use

  • 2562 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Valley Wing, Deluxe Suite, 1 King Bed

  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

Horizon Club, Deluxe Room, 2 Single Beds

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Tower Wing, Deluxe Room, 2 Single Beds

4.4/5 guest room rating
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Valley Wing One-Bedroom Suite

  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

Garden Wing, Suite, 1 Single Bed

  • 872 sq ft
  • Sleeps 3
  • 1 Single Bed

Garden Wing, Premier Suite, Balcony

  • 1475 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Single Beds (Deluxe)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Family Suite (Themed)

  • 775 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Deluxe Family King

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Tower Wing, Deluxe Room, 1 King Bed

4.7/5 guest room rating
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Valley Wing, Deluxe Room, 1 King Bed

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Valley Wing Shangri-La)

  • 3745 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Garden Wing, Deluxe Room, 1 King Bed, Pool View

5/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Garden Wing, Deluxe Room, 1 King Bed, City View

4.6/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Tower Wing, Suite, 1 Bedroom

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

4.7/5 guest room rating
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Tower Wing, Grand Suite

  • 2691 sq ft
  • Sleeps 4
  • 1 King Bed

Garden Wing, Suite, 1 King Bed

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Horizon Club)

4.6/5 guest room rating
  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Singapore

Located in Singapore, Shangri-La Hotel, Singapore (SG Clean) is in the city centre and near a train station. National Museum of Singapore and Singapore City Hall are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and National Orchid Garden. Travelling with kids? Don't miss Singapore Flyer and S.E.A. Aquarium. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk
  • Lucky Plaza - 16 min walk
  • Gleneagles Hospital - 18 min walk
  • Singapore Botanic Gardens - 20 min walk

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 33 min drive

Restaurants

  • The Waterfall — 1 min walk
  • Modesto's - 8 min walk
  • The Coffee Bean & Tea Leaf - 8 min walk
  • Jade Palace Seafood - 8 min walk
  • Jamie's Italian - 9 min walk

About this property

Shangri-La Hotel, Singapore (SG Clean)

Family-friendly Singapore hotel in Orchard, walk to Orchard Road
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 747 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and separate baths and showers.
Shangri-La Hotel, Singapore (SG Clean) offers 747 forms of air-conditioned accommodation with minibars and a safe. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: SGD 43 for adults and SGD 22 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
Shangri-La Hotel, Singapore (SG Clean) advises that they will automatically enroll guests, with check-in from January 1, 2021, to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 43 for adults and SGD 22 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore
Shangri La Hotel Singapore
Shangri-La Hotel, Singapore (SG Clean) Hotel
Shangri-La Hotel, Singapore (SG Clean) Singapore
Shangri-La Hotel, Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Singapore (SG Clean) and receive a full refund?
Yes, Shangri-La Hotel, Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Singapore (SG Clean)?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Singapore (SG Clean) on 27 Apr 2021 start from £165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-La Hotel, Singapore (SG Clean) have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Shangri-La Hotel, Singapore (SG Clean) pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel, Singapore (SG Clean)?
Self-parking is free at this property.
What time is check-in at Shangri-La Hotel, Singapore (SG Clean)?
Check-in begins at 3 PM.
What time is check-out at Shangri-La Hotel, Singapore (SG Clean)?
Checkout is at noon.
Where is Shangri-La Hotel, Singapore (SG Clean) located?
This family-friendly Singapore hotel is located in the shopping district, within a 10-minute walk of Orchard Road and Royal Thai Embassy. Singapore Botanic Gardens and ION Orchard are also within 1 mile (2 km). Orchard Station is 14 minutes by foot and Newton Station is 19 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 736 out of 997 reviews
5 - Excellent 74%
Rating 4 - Good. 195 out of 997 reviews
4 - Good 20%
Rating 3 - Okay. 43 out of 997 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 997 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 997 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much greenery and really enjoy our stay here. Kids going to love the Splash pool and the Buds.
Stayed 2 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Apr 2021

2/5 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 3 nights in Mar 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Had a garden wing pool view room. Nice as in this is one of few hotels in sg with a balcony. However given room view is largely blocked by trees. Room furniture is tired and stained, dusty in some parts. Check in after 3 pm and only avail room 90 mins later. Lots of kids running and screaming so not for a quiet weekend getaway for sure. Cafe on ground shop is nice but could have done more for guests takeaway- food not warmed enough and could have serve quiche on a paper plate with fork for room consumption- simple things like that could have elevate hotel thoughtfulness towards guests experience but nahdah.
Stayed 1 night in Mar 2021

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