- Disliked: Staff & service
Given the extraordinary situation with CoVID-19 outbreak, our travel plans were forced to be cancelled. With 3 nights booked at this hotel, we were refused any portion of a refund for not being able to travel there. No refund on taxes, fees, daily charges or room.. very disappointed in their response to CoVID situation - greed before humanity. This hotel is off my list for any Asia trips in the future...too bad, I will speak with my wallet.