Staff were friendly and helpful. Cleaning of room on weekend was not as good as on weekdays. On some days toiletries were not replaced or coffees in room. When the issue was raised staff arranged for the items to be provided.
One bedroom unit was cramped. Shower soaked the floor of bathroom.
Penthouse unit was Beautiful. Three bedrooms, three baths with on suite bathrooms. Four balconies. Beach was inconvenient. Long walk or had to drive. Used it only once. Pool was nice but food selections poor. No other convenient restuarant.
Maid service was excellent.
The manager Marcel was so helpful and nice there was a misunderstanding with the at Expedia has the hotel listed and he corrected the mistake and offered to upgrade my room. The bartender Jason learned me and my room mates very quickly and everyone is so helpful. The concierge team is the best I've ever encountered. The only problems I had was my key kept deactivating and it was never near keys or a cellphone or other cards and some of the staff that works behind the check in desk aren't very friendly and explicative. Very clean resort and otherwise perfect!
Simpson Bay is the boundary water dividing the French and Dutch parts of St. Maarten. Nearby Cupecoy Beach is a small, clothing-optional beach in the southwest corner of the island. It is lined with beautiful rock formation and caves.
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