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Reviews of Cinnamon Lodge

5 out of 5
Cinnamon Lodge
Off Kandy Road, Habarana, North Central Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 281 reviews" "
Rating 8 - Good. 77 out of 281 reviews" "
Rating 6 - Okay. 18 out of 281 reviews" "
Rating 4 - Poor. 3 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Windows in bedroom let in light so difficult to sleep. Old property but well maintained.
Stayed 2 nights in Mar 2024
Response from Nalini Weerasinghe on 11 Mar 2024
Dear Ms. Cheryl,Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. While thanking you for staying with us, we have taken your suggestions for improvements into account and will investigate them. We take pride in delivering quality guest service consistently. We hope to see you again at our resort for another memorable stay. Cinnamon Lodge Team

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nalini Weerasinghe on 11 Mar 2024
Dear Ms. Carol,Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. We are delighted to hear that the experience at the Cinnamon Lodge Habarana met your expectations, and you had a pleasant and comfortable stay with us. As Cinnamon we always thrive to provide the utmost best all the time every time. And seeing your delighted reaction always motivate us to push ourselves beyond. We certainly hope to welcome you back at our resort for yet another memorable stay. Cinnamon Lodge Team

10/10 Excellent

Nalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just superb in every way. Especially the polite and efficient staff
Stayed 2 nights in Sep 2023

6/10 Okay

Ludmi

Travelled with family
Liked: Cleanliness, staff & service
The property is old, the monkeys and stray dogs is an issue. The food was a huge selection, the desserts looked nice, but only few items are great. The Shisha/ Hookah was too old and the bar staff did not know how to operate the shisha/ hookah for that price. They only placed one coal. There are snakes.
Stayed 2 nights in Jun 2023

10/10 Excellent

KAMLESH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Cinnamon Lodge was excellent. The staff in particular was very attentive as they always made sure we were well taken care of. Room facilities were great as well. Breakfast and dinner buffet spreads were amazing with tons of flavour made and our tastebuds happy.
Stayed 3 nights in Apr 2023
Response from Cinnamon Lodge Team on 22 Apr 2023
Dear Mr. Kamlesh , Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. We are delighted to hear that the experience at the Cinnamon Lodge Habarana met your expectations, and you had a pleasant and comfortable stay with us. As Cinnamon we always thrive to provide the utmost best all the time every time. And seeing your delighted reaction always motivate us to push ourselves beyond. We certainly hope to welcome you back at our resort for yet another memorable stay. Cinnamon Lodge Team

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking grounds we had a lovely tour with one of groundskeeper. He showed us the organic vegetable gardens and the butterfly garden. All the staff went above and beyond to make our stay memorable. Food was delicious. Thank you
Response from Cinnamon Lodge Team on 18 Jan 2023
Dear Caroline,Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana.We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us,We certainly hope to welcome you back at our resort to yet another memorable stay.Cinnamon Lodge Team

8/10 Good

Ismar

Liked: Staff & service
Stayed 1 night in Jan 2023
Response from Cinnamon Lodge Team on 18 Jan 2023
Dear Ismar,Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana.We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us,We certainly hope to welcome you back at our resort to yet another memorable stay.Cinnamon Lodge Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, food, and location!
This lodge exceeded my expectations. Big comfy bed with fluffy pillows, best food in Sri Lanka with local sourced buffet. They called to check on me after settling in, provided umbrellas, and surprised me with an artful safari display. Wish I stayed another few days. Pool and lakeside view lovely. The homemade soursop ice cream was heaven in a cone!
Stayed 2 nights in Nov 2022
Response from Cinnamon Lodge Team on 15 Nov 2022
Dear Mary,Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana.We are delighted to hear that the experience at the Cinnamon Lodge Habarana met your expectations, and you had a pleasant and comfortable stay with us.As Cinnamon we always thrive to provide the utmost best all the time every time. And seeing your delighted reaction always motivate us to push ourselves beyond. Rest assured that your kind compliments will be shared with the entire team.We certainly hope to welcome you back at our resort for yet another memorable stay.Cinnamon Lodge Team

10/10 Excellent

Edith-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous hotel on a big piece of property with a lake and monkeys. beautiful environment. The buffet was good.
Stayed 2 nights in Aug 2022
Response from Cinnamon Lodge Team on 20 Aug 2022
Dear Edith Louise,Thank you for your patronage and valued review.We are delighted to know that you had a great stay with us and enjoyed our food, service and interior.We look forward to welcome you soon. Stay safe!!!! Thank you & regards, Cinnamon Lodge Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the finest resorts in srilanka to unwind from the hectic life.
Stayed 1 night in Feb 2022
Response from Kasun Samarakoon on 25 Feb 2022
Dear Sir / Madam Greetings from Cinnamon Lodge!!! It was a great pleasure to have you staying at Cinnamon Lodge Habarana our ecologically upgraded nature habitat. Thank you very much for your wonderful comments about our product and services Offred.. We all sincerely hope that we will have the pleasure of welcoming you back at Cinnamon Lodge Habarana for another Amazing holiday experience. Stay Safe!!! With Best Regards!!! Kasun Samarakoon Assistant Front Office Manager

10/10 Excellent

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique setting, natural and very peaceful
Stayed 2 nights in Feb 2022
Response from Kasun Samarakoon on 8 Feb 2022
Dear Mr.Shankar Greetings from Cinnamon Lodge!!! We are delighted to learn that you had a memorable stay with us and enjoyed the Location, Rooms at our manmade nature habitat.Thank you for your full recommendation with top ratings which is truly making us proud. We hope to welcome your back at Cinnamon Lodge Habarana for another wonderful holiday. Stay Safe!!! With Best Regards!!! Kasun Samarakoon Assistant Front Office Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel - especially for nature lover
Fabulous hotel all round. Beautiful surroundings, especially for the nature lover. Rooms immaculate, lovely pool and gardens and delicious food. Service friendly but maybe too attentive at times. Was a return visit for us and did not disappoint. Highly recomended.
Stayed 3 nights in Jan 2022
Response from Kasun Hennayaka on 2 Feb 2022
Dear Mr. Paul Thank you for your candid review and sharing with us following your stay at Cinnamon Lodge Habarana. It is nice to see that you had a lovely time during your stay with us. Your feedback is very much important to us and we will ensure to share with the entire team in order to enhance our service element. We will have the pleasure of welcoming you back for a memorable stay. Kasun Hennayaka Front Office Manager

6/10 Okay

Bohan

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property is old and rooms require refurbishment
Stayed 2 nights in Jan 2022
Response from Kasun Samarakoon on 24 Jan 2022
Dear Mr.Bohan Greetings from Cinnamon Lodge!!! Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. It was a pleasure to have you with us. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Stay Safe!!! With Best Regards!!! Kasun Samarakoon Assistant Front Office Manager

10/10 Excellent

Haim

Stayed 2 nights in Jan 2022

10/10 Excellent

Ranjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a place!
Hotel is beautiful and staff is so nice. I have been to this place 25+ years ago and the place is still so beautiful. Reminds me of how Sigiriya was back I the days. Villas and blended into the garden and so peaceful. Staff is so warm and welcoming! Definitely coming back!
Stayed 2 nights in Nov 2021
Response from Kasun Hennayaka on 4 Dec 2021
Dear Mr. Ranjan Thank you for your feedback following your stay at Cinnamon Lodge Habarana. We are delighted to see that you have enjoyed your stay and most especially the lay out of the rooms and architectural design in the property. Our team is always happy to extend their hospitality to our guests your inspirational words have encouraged us to enhance our standards to the next level. We will have the pleasure of welcoming you back for a more memorable stay. Kasun Hennayaka Front Office Manager

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
A beautiful place.staff couldn’t do enough for us.Very clean. The only thing was the food was not hot.
Stayed 3 nights in Nov 2021
Response from Kasun Samarakoon on 28 Nov 2021
Dear Sue Greetings from Cinnamon Lodge !!! Thank you for writing to us on your recent stay at Cinnamon Lodge Habarana. It is a pleasure to learn that you had an enjoyable & memorable stay with us and we regret if any aspects did not meet your expectations we will definitely looked into the highlighted areas and improve them. We appreciate you taking time to share your feedback and we hope we would have the pleasure of welcome you back at Cinnamon Lodge Habarana in near future. Stay Safe !!! Thank you With Best Regards Kasun Samarakoon Assistant Front Office Manager

10/10 Excellent

Chirantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We keep going to this little gem of a place. Cinnamon Lodge has never disappointed us, the cuisine is excellent, spotless rooms in peaceful surroundings. Very helpful and courteous staff. When we booked, we had an offer of a free safari and late checkout but the hotel wasn't aware of this. Please make sure your offers are known to the hotel, so that the guests are not disappointed. We highly recommend this fabulous hotel, closer to Sigiriya rock, Polonnaruwa, Minneriya nature reserve etc. We look forward to be there again, in the near future. P.s. COVID regulations are well managed and every precaution is taken to keep the guests safe at this hotel.
Stayed 2 nights in Oct 2021
Response from Kasun on 29 Oct 2021
Dear Dr. Chirantha, Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. It was a pleasure to have you with us. We are pleased to know that you had a memorable experience. We strive hard to maintain the highest level of standards that we promise. We take your constructive feedback positively to enhance our self to provide you a best possible experience at Cinnamon Lodge Habarana on your next visit. Thank you Kasun Hennayaka Front Office Manager

10/10 Excellent

MISSAKA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely hotel in all aspects
One of my favorite hotels in Sri Lanka. I love the trees, the architecture, and the service.
Stayed 2 nights in Oct 2020
Response from Kasun on 20 Oct 2020
Dear Mr. Thomas, Thank you for writing to us on your recent stay at Cinnamon Lodge Habarana. It is a pleasure to learn that you had an enjoyable & memorable stay with us. We appreciate you taking time to share your feedback and we hope we would have the pleasure of welcome you back at Cinnamon Lodge Habarana in near future. Kasun Hennayaka Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Sahan Thabrew on 15 Sept 2020
Dear Srikanth, Greetings from Cinnamon Lodge Habarana! Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. It was a pleasure to have you with us. We hope to have the opportunity of welcoming you back to create more memorable experiences. Best Regards, Sahan Thabrew

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy cleaning our rooms couldn’t do more he was very friendly and knowledgeable of the local area . He had been working at the hotel for 37 years what an asset to the hotel.
Stayed 2 nights in Mar 2020
Response from Front Office Manager on 13 Mar 2020
Dear Sarah, A pleasant day from Cinnamon Lodge Habarana! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are delighted to learn that you had an amazing stay with us and appreciated our facilities and service. Our staff are doing their best to offer you a memorable experience and We would like to thank you for highlighting them. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge Habarana. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Kasun Hennayaka on 23 Feb 2020
Dear Guest, A pleasant day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

8/10 Good

Jeannine, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the way the rooms were in separate buildings
Stayed 3 nights in Feb 2020
Response from Kasun on 19 Feb 2020
Dear Ms. Jeannine, A pleasant day from Cinnamon Lodge Habarana! We do appreciate you for taking time & sharing your experiences following your stay. Rest assured that your review will be shared with the entire team and we look forward to having you return for a more memorable stay. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing location with plenty of room for nature walks. Staff very helpful and food is a delight. Lovely pool. It is our favourite hotel break in Sri Lanka.
Stayed 2 nights in Jan 2020
Response from Kasun Hennayaka Front Office Manager on 25 Jan 2020
Dear Guest, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge was amazing and you were delighted with your stay as you had a pleasant and comfortable time with us. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Imesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience
One of the best experience we’ve ever had.
Stayed 2 nights in Jan 2020
Response from Kasun Hennayaka Front Office Manager on 17 Jan 2020
Dear Imesh, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Kasun Hennayaka Front Office Manager on 17 Jan 2020
Dear Guest, Greetings from Cinnamon Lodge, Habarana! Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. We are pleased to learn that you had a wonderful time. On behalf of the entire team, we thank you for your kind patronage and we look forward to have the opportunity of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel that is balanced in its natural surroundings. Rooms were large and modern. food was buffet style but plenty of variety and good quality. Very large swimming pool but limited on sun loungers and sunbathing space! But to be honest this didn’t bother me because I was there to use the hotel as abase so I could explore the surrounding area
Stayed 2 nights in Jan 2020
Response from Kasun on 7 Jan 2020
Dear Guest, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for a family
Extremely friendly staff . Great manager. Excellent buffet
Stayed 1 night in Dec 2019
Response from Kasun on 31 Dec 2019
Dear Guest, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with big, nice rooms and excellent food. I highly recommend getting breakfast and dinner included. The food was very good and the options changed slightly every day. Our room was nice but the bathroom was really smelly. We organized one taxi via the hotel and realized how much they were marking up. Easy and way more reasonable to organize transport on your own. Pool area is really nice but unfortunately rained everyday we were there. Overall, great base for the Cultural Triangle.
Stayed 3 nights in Dec 2019
Response from Kasun on 31 Dec 2019
Dear Mr. Jenna, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Parakrama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Friendly, helpful staff, Delicious food and nice surrounding
Stayed 3 nights in Dec 2019
Response from Kasun on 25 Dec 2019
Dear Mr. Parakrama, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel, quiet, friendly and romantically modern. The staff are amazing, so kind and attentive. Rooms are beautiful, spacious and clean. Food is magnificent! A huge variety and delicious. Would 100% love to come and stay here again. Best overall hotel I’ve ever stayed in! Thank you cinnamon lodge for taking such good care of us :)
Stayed 4 nights in Dec 2019
Response from Kasun on 28 Dec 2019
Dear Mr. Heather, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and looking forward to welcome you back at Cinnamon Lodge Habarana. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Kasun on 28 Dec 2019
Dear Guest A fantastic day from Cinnamon Lodge! Thank you for your review following your stay at Cinnamon Lodge. We are delighted to share your review rating with the entire team. we look forward to having you return for a more memorable stay at Cinnamon Lodge Thank you, Kasun Hennayaka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Kasun on 31 Dec 2019
Dear Guest A fantastic day from Cinnamon Lodge! Thank you for your review following your stay at Cinnamon Lodge. We are delighted to share your review rating with the entire team. we look forward to having you return for a more memorable stay at Cinnamon Lodge Thank you, Kasun Hennayaka

10/10 Excellent

Tom, Cambridge, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary stay in the middle of paradise! Beautiful scenery and exotic wildlife made every moment at this hotel memorable, with all the comforts of a luxury hotel. The staff were wonderful, doing everything they possibly could to make our stay as relaxing and enjoyable as it could be. Prior to arrival, we contacted the hotel to enquire about excursions and activities available, and the concierge team were very helpful. The staff were also able to reassure me about my dietary requirements, which were easily met with clear information available about allergens in the restaurant. With excellent food at breakfast and dinner, and a variety of dining options each night, our half-board accommodation suited us perfectly with a good selection of bar food available during the day if required. There was also a good range of refreshments, and the food/drinks were very well priced. Overall an absolutely wonderful stay; we hope to go back to Sri Lanka after such an amazing experience and would love to stay here again!
Stayed 8 nights in Jul 2019
Response from Kasun Hennayaka Front Office Manager on 17 Jan 2020
Dear Tom, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and complex, esp the pool. A gym is the only thing missing!
Stayed 1 night in Dec 2019
Response from Kasun on 8 Dec 2019
Dear Guests, A fantastic day from Cinnamon Lodge! We do appreciate you for taking time & sharing your experiences following your stay and delighted to know that you enjoyed. We are glad to hear that the experience at Cinnamon Lodge, was amazing and you were delighted with your stay. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay at Cinnamon Lodge. We wish you good luck & all the very best. Kasun Hennayaka Front Office Manager

8/10 Good

Nadarasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from kasun on 11 Dec 2019
Dear Mr. Nadarasa A fantastic day from Cinnamon Lodge! Thank you for your review following your stay at Cinnamon Lodge. We are delighted to share your review rating with the entire team. we look forward to having you return for a more memorable stay at Cinnamon Lodge Thank you, Kasun Hennayaka

8/10 Good

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sahan Thabrew on 14 Dec 2019
Dear Ashok, Greetings from Cinnamon Lodge Habarana! Thank you for your feedback following your recent stay with us. While thanking you for taking time to rate us good, we look forward to welcoming you back at our resort for a stay that we guarantee, will be more memorable. Thank you.

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Given two single beds even though I booked deluxe room. Room boys excellent very friendly and helpful
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lovely rooms. Both breakfast and dinner buffets were great.
Stayed 2 nights in Sep 2019
Response from Suraj N on 5 Oct 2019
Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Lodge Habarana. We are pleased to learn that you had a wonderful time. On behalf of the entire team, we thank you for your kind patronage and we look forward to have the opportunity of welcoming you back in the near future.

10/10 Excellent

Mahilal, Eastbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is outstanding Unable to say much more - very short stay
Stayed 1 night in Oct 2019
Response from Nushi on 4 Oct 2019
Dear Manuel, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We would be pleased to have another opportunity to welcome you back in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal, close to local safari's, trips and in the middle of an area so full of wildlife that it is truly beautiful. Every evening monkeys come down from the trees, bat's fly over head and the parrots land in nearby tree's. If you like nature, this is the place for you! In addition, the staff are wonderful, the rooms are spacious and the pool is amazing ! Only two minor issues, firstly the onsite team organising trips is very expensive, I suggest using the internet to find someone local. Secondly there is a whole restaurant that is never used, the buffet had great food but it would have been nice to dine with a menu for one night.
Stayed 5 nights in Sep 2019
Response from Suraj - FOM on 4 Oct 2019
Dear Guest, Thank you so much for sharing this detailed review describing your recent Cinnamon Lodge experience. We are truly humbled by your feedback and We are looking forward for your next visit for more memorable experiences with Cinnamon Lodge Habarana.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, amazing food, lovely food. Great escape
Stayed 2 nights in Sep 2019
Response from Nushi on 23 Sept 2019
Dear Guest, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We are pleased to know that you had a memorable stay with us. We would be pleased to have another opportunity to welcome you back in the near future.

10/10 Excellent

Aruni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxation with family
Very good staff Fabulous place Environment friendly Calm and clean room Tasty food
Stayed 1 night in Sep 2019
Response from Nushi on 23 Sept 2019
Dear Aruni, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We are pleased to know that you had a memorable stay with us. We would be pleased to have another opportunity to welcome you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Good pool. Excellent food. Well located.
Stayed 4 nights in Aug 2019
Response from Nushi on 23 Sept 2019
Dear Guest, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We are pleased to know that you had a memorable stay with us. We would be pleased to have another opportunity to welcome you back in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Location, Spacious accomodation. Very good breakfast. Parking space is ample but hotel staff is not assisting the guests in parking so that sometimes parking becomes quite difficult. there are sharp edges and damaged tiles in the swimming pool.
Stayed 2 nights in Aug 2019
Response from Nushi on 23 Sept 2019
Dear Guest, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We are pleased to know that you had a memorable stay with us. We would be pleased to have another opportunity to welcome you back in the near future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotek.
Lovely hotel and staff were brilliant. Highly recommend.
Stayed 2 nights in Aug 2019
Response from Nushi on 14 Aug 2019
Dear Lisa, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We would be pleased to have another opportunity to welcome you back in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very up-market compared to our usual style of travel, but affordable because of the recent bombings. A lovely sanctuary if you can afford it. The bar area was rather noisy with local entertainers singing western songs plus amplification, not to our tastes!
Stayed 2 nights in Jul 2019
Response from Shan - Online Sales on 25 Jul 2019
Dear Sir/ Madam, Greetings from Cinnamon Hotels and Resorts! Thank you for your feedback, we will keep the hotel informed of the same Thank you for your interest in Cinnamon and we look forward to welcoming you again.

10/10 Excellent

Dilantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxing stay, beautiful surroundings and great food. Excellent service and friendly and helpful staff.
Stayed 2 nights in Jun 2019
Response from Nushi on 26 Jun 2019
Dear Dilantha, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given about Food, Service, Staff and the Landscaping. We would be pleased to have another opportunity to welcome you back in near future.

10/10 Excellent

Mark, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel . Excellent buffet.
Fantastic hotel. Great food.
Stayed 1 night in May 2019
Response from Nushi on 9 Jun 2019
Dear Mark, Thank you for choosing Cinnamon Lodge Habarana and it was a pleasure having you with us. We truly appreciate the positive feedback given following your stay. We would be pleased to have another opportunity to welcome you back in near future.