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Reviews of Suites and Sweet Resort Angkor

3.5 out of 5
Suites and Sweet Resort Angkor
1 Phum Krous, Siem Reap

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Meda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is a little far from the city center ( you can't walk) . The rooms are great, the stuff very friendly but the service is very poor. It was a Best Western hotel but now no more. For someone with no high pretensions is a good hotel.

10/10 Excellent

D, Miami/Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but not close to the city center.
Great stay, beautiful place, but is significantly far away from the action. They advertise a free shuttle but it is only free from 6pm-10pm. With that being said, I would still highly recommend this place for those who would like a great relaxing place with a private pool and lots of room.

10/10 Excellent

Gary, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Siem Reap
I really enjoyed having my own "house" during my stay here. There's a porch area and a small swimming pool - both of which I did not take advantage of. The wifi was pretty good even if the source was from the lobby. The location was a few minutes from Pub Street but the hotel offers free tuk tuk to get you there - so it wasn't a problem at all. Being away from Pub Street meant that it was quiet; which is nice. There wasn't a lot of other guests, so the restaurant was closed for dinner, so I took the tuk tuk into town each evening. The front desk receptionist would talk to me while I waited for the tuk tuk or my taxi to the airport. She was very helpful and kind. Overall, I recommend this place for a quiet and nice time in Siem Reap.

6/10 Okay

franklin, Hong Kong

Liked: Staff & service, room comfort
Excellent service
The room was of good size. The service was excellent and personal level as the owner is running it by himself. The location is a bit remote (not far). Ideal for family or couple looking for quiet and relax stay.

6/10 Okay

Verified traveller

Liked: Staff & service
Siem reap
small quaint place. Not 4 star.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Personal Pools!
We stayed for 4 nights in February and couldn't have picked a better place. The hotel is not in the middle of town, but is a 10 minute tuk tuk drive away, and the hotel pays for the drive between 6:00 and 10:00 pm - can't beat that! The staff were extremely gracious and accommodating. Our tour guide picked us up one morning at 5:00 am to see the sunrise over Angkor Wat. The hotel staff prepared us breakfast to go and had it ready and waiting for us. Although our entire stay was wonderful, having a small, personal pool off the room balcony was perfect for soothing tired muscles after days filled with temple touring!

8/10 Good

Ross, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Everyone at the hotel tries to make guests feel welcome and comfortable, always very helpful. Though I felt a little let down as the booking information says hotel transfer service included, yet I could not find any link to confirm the service. So we took a taxi to the hotel, luckily it is really cheap, only USD7.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

FG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Our travel plans changed getting us to Seim Reap a day early so booked this hotel. Free airport pick-up in air condition car, free wifi, free moto transport, free breakfast. Each suit has a sitting room, bedroom onto the terrace and deep plunge pool. The suits are pretty bungalows set around and into a pond with the open sided restaurant set out over the water giving a pretty view of water, palm trees and lights. It is 15-20 minutes from town centre with 5 minutes of that on very bumpy mud roads. Staff where very helpful and friendly and the suite was amazingly clean. Dinner was cooked to order and very tasty, breakfast was also cooked to order and fresh but not that great. Drinks and food well priced and the room was only $60us As a place to spend time relaxing with lovely hotel staff on hand and at a great price, it's excellent, but not so well located if you want to spend time in town. Spending time there and then moving into town was a good split for us.
View from restaurant
Private pool

8/10 Good

BamD, London

Liked: Cleanliness, staff & service, room comfort
Great, but little privacy, and not close
They try their best to please, and the rooms are nice. One of a kind in Siem Riep as there are not many bungalows. You get your personal plunge pool, food is good, there is a free service to the city in the evenings All bungalows are set around a pretty pond However, there is little privacy as soon as you step out in the terrace or the pool, the bungalows are really close. So it does not feel like a private holiday (Bali style) more like a large common area. While everything is close in Siem Riep, you do not feel close... you cannot walk to the city really. So you always have to plan in advance for tuk tuk. During our stay we also picked an hotel in the center, and that was very convenient if you plant to spend more time partying in town
Response from Valued Guest on 5 Apr 2014
Thank You for your feedback and we are looking forward to see you on your next rip to Siem Reap

8/10 Good

Jesper

Liked: Cleanliness, staff & service, room comfort
Response from Chrstian on 7 Dec 2013
Thank you

10/10 Excellent

Aaron, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning setting and the staff are so lovely
My wife and I really enjoyed our stay here. It is quite secluded, without any shops or restaurants walking distance (which we came across anyway). Also, it's about 10-15 minutes to the airport. However, this is certainly part of its charm. Each room has a plunge pool and overlooks a gorgeous private lagoon, which is just amazing at sunrise. The staff are amazing...very friendly and nothing is ever too much trouble.
Response from Valued Guest on 5 Apr 2014
We are happy to know that you enjoyed your stay with us.!

6/10 Okay

Neil, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, room comfort
Not Bad, Not Great
The best thing about this hotel is your own pool. After looking at temples all day, nothing is better than jumping into your own pool. This hotel is great for couples wanting a quiet place to stay away from all the action. They do have a free tuk tuk between 6-10pm. The free buffet breakfast was disappointing, there was no selection. On one day, there were mozzies everywhere, which was a real turn off at breakfast. The staff were lovely, but l would only recommend this place if you want your own pool and peace and quiet, otherwise it is not worth the money
The Bed
The Bathroom
The Pool
The View

6/10 Okay

Kathryn

Liked: Cleanliness, room comfort
Nice hotel but ....
As per other reviews it is a far way out of town and hard to find for tuk tuk drivers. Nice room, pool very small and no mention of a massage service. Nice breakfast and staff however on one occasion I ordered room service at lunch as advertised in the room but was told I'd have to wait an hour as the staff were all having lunch! This did erk me some. Ensure you have back up cash for settling your bill as the credit card facility doesn't always work

10/10 Excellent

Marti, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for all!
The hotel is located about 3 Km from Siem Reap, which I found very pleasing. They would arrange for transport to downtown for you at no additional cost. We always took a Tuk Tuk into town, and the driver would take you back to the hotel when you were ready. I enjoyed the private "pool" and the veranda outside our room. Spacious suite with living room, large bathroom and bedroom. Very accommodating staff!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western in Siem Reap
We spend a weekend in this hotel as our base for exploring the temples of Angkor. While the hotel is outside the city a free shuttle service to the city was organised every evening. The very friendly staff also supported us in finding a guide for our temple visits. Overall we highly recommend this hotel.

10/10 Excellent

Carmel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and sublime
Quiet and restful after a day at the temples. Soothing to the soul. A wonderful piece of paradise a few miles out of the bustle of Siem Reap. Dip into your own individual plunge pool to relax after your temple adventure. The rooms are big, clean and bright, but separate for greater privacy and quiet. And if you want more action, the hotel offer guests a mobile phone and a free tuk tuk after 5 pm to bring you to town for dinner and shopping.

10/10 Excellent

Philip, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended
This is a perfect hotel for a relaxing vacation in the Angkor Wat area. We received a level of service beyond our expectation. For example, shortly after a shower started and without asking, two umbrellas were brought to our suite! Another unexpected touch was the mobile phone that the hotel provided, just in case we needed anything when in Siem Reap or exploring the temples. We would definitely return to this fabulous hotel if back in the area.

10/10 Excellent

Hervé, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un sejour inoubliable, merci
excellent endroit pour rester tranquillement à Siem reap loin des bruits du centre ville. Personnel chaleureux et attentif, on est dans le confort total. Les sites à visiter sont à couper le souffle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
良かったです。
一軒家タイプのプール付きヴィラで、リビングルーム、ベッドルームに分かれていて、仕切りは無いのですが広々としていて小さい子供のいる家族向けに良いかなと思いました。朝食は種類は少ないですが普通に美味しく、フランス人オーナーがいるからか、夕食はフランス料理とカンボジアのスパイシーな味がミックスされた簡単なコース料理でした。ワインも安くて美味しく、良心的なホテルという印象です。

8/10 Good

Jacky, De Lier

Liked: Cleanliness, staff & service, room comfort
Great stay
This is the type of hotel where you end up having a scotch with the owner. Thanks fir your great hospitality!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和閨蜜一起去的，周邊真心有點偏僻，不過很安靜！私人泳池贊爆了！很喜歡！

10/10 Excellent

shin, 日本金沢市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オールドマーケットに近い閑静なリゾートホテル
静かで落ち着けるホテルです。朝食のラウンジも水の中に浮かぶレストランのようです。街中にありどこへ行くにも便利です。

10/10 Excellent

Frank T., Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr behaglich aber etwas außerhalb
Ich habe mich sehr wohl gefühlt, allerdings war die Lage etwas zu weit weg von der Innenstadt.

10/10 Excellent

Guy K, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Excellent accueil , personnel toujours très agréable et à l'écoute des clients. L'endroit est tout simplement superbe, ambiance calme , reposante. il est clair que nous sommes à deux kilomètres de la ville de Siem Reap mais en Tuk Tuk cela revient à 3 dollars le trajet. je recommande Sokin (?) qui a été des plus charmants et pas du tout intéressé, très honnête. Le directeur est un français qui est venu nous saluer, nous a offert l'apéritif et nous a également offert de rester dans la chambre jusqu'à 18 h, ceci est à mettre en avant car c'est tellement rare de nos jours un tel service et un tel accueil, encore BRAVO et merci pour tout, nous avons passé un super séjour de 4 jours.
Response from Chrstian on 26 Oct 2013
Thank you for staying at BEST WESTERN Suites and Sweet Resort Angkor and we are looking forward to see you on your next trip in SIem Reap. We are glad that you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отдых на природе
Отель расположен за городом (хотя добраться до центра можно за 5 минут на такси или тук-тук). Благодаря этому, все очень зеленое и приятное. Но ужинать и обедать придется в городе. Это все равно лучше чем отель в городе, где духота. Вам дается отдельный домик! С собственным маленьким бассейном! :)))) Добраться до Ангкор Вата так же легко, как и из центра города, т.к. везде все туда добираются на такси или тук-тук.

10/10 Excellent

MA & ma, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für Individualreisende
Das perfekte Base-Camp für die Erkundung von Angkor und Siem Reap! Wir haben das Hotel für 4 Nächte aufgrund der Bewertungen, der Lage, der Größe und der Ausstattung (alle Zimmer mit kleinem Privatpool) gewählt. Preis & Leistung in der Vorsaison waren mehr als perfekt. Die Freundlichkeit des Personals ist in diesem Hotel besonders hervorzuheben. Unser Tipp für Individualisten: Buchen Sie einen Tuk Tuk Fahrer für die gesamte Aufenthaltsdauer. Dieser steht dann zu Ihrer Verfügung und die Lage des Hotels (abseits der großen, teureren Hotels) wird zum absoluten Pluspunkt. Unser Fahrer Yim hat unseren Aufenthalt für uns zu einem unvergesslichen Erlebnis werden lassen, weil er uns über die Tempel hinaus Einblicke in sein wunderbares Land geschenkt hat. Thank you so much, Yim!

10/10 Excellent

Michaela, München, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für Paare und Familien!
Tolle saubere und gemütliche Poolvillen in ruhiger Lage. Abends (18.00 Uhr) kostenloser Shuttle-Tuk-Tuk in die Pubstreet (ca. 10 Min.) und zurück (Uhrzeit wird individuell mit dem Fahrer vereinbart!). Super nettes unaufdringliches Hotelteam! Wir wurden vom Flughafen abgeholt und konnten schon morgens einchecken! Für Familien sehr gut geeignet (riesiges Bett und großes Sofa). Leise Klimaanlage, Kühlschrank mit günstiger Minibar, im gesamten Hotel freies Wifi, ein großes Badezimmer mit Bademäntel und eine gemütliche Veranda mit Sitzmöbeln und kleinem Pool. Die Hotelanlage ist sehr gepflegt und sauber und es wird auf Details Wert gelegt (bei der Ankunft frische Blumen, Duftlampe und Obstkorb im Zimmer). Das Frühstück wird individuell frisch zubereitet und war sehr lecker! Das Hotel beschäftigt einen sehr zuverlässigen Tuk-Tuk-Fahrer (Gim) (Angkor-Besichtigungen für 12 US$ am Tag - egal um welche Uhrzeit!). Außerdem arrangierte das Hotel für uns auch ein Taxi nach Poipet (thailändische Grenze) für 30US$ und ein anderes Taxi direkt weiter nach Bangkok für 2.200 Baht. Der Taxiservice war sehr zuverlässig und wir wurden nach 6 Stunden sicher in Bangkok an unserem Hotel abgeliefert. Wir haben uns mit unseren zwei Kindern in diesem schönen Hotel sehr wohlgefühlt! Danke für 6 tolle Urlaubstage!

8/10 Good

gabou gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
emplacement au calme pas loin du centre animé
Situé pas loin du centre, avec un service de tuk tuk au top (à défaut c"est le directeur de l'hotel qui a fait office de " chauffeur") l'hotel permet d'être au calme et de se rafraichir avec la piscine de chaque chambre. Le cadre est permet de se remettre des visites. Hotel à recommander

10/10 Excellent

myu&p, 東京

Liked: Cleanliness, staff & service, room comfort
ベストウエスタンスイーツ＆スイート　居心地は抜群
2012年正月に５泊しました。 ホテルがダウンタウンから離れているため、どこへいくにもtuktukという乗り物か車が必要です。 新しいホテルのようで、流しのtuktukを使うと嫌な気持ちになることが多かったです。 ホテルで、一日または半日貸切でお願いするほうがお得ですし、気持ちよく過ごせます。 ダウンタウンから離れているので静かで空気がとってもいいです。 部屋は清潔でしたが、ベランダに出る窓が閉まりずらす苦労しました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族的な対応。
部屋は広く、ゆったりしていてくつろげる。　街から離れていて周りは静か。 家族的な対応。　夕食で頼んだフィレステーキは安く、柔らかくおいしかった。 フランスワインも安かった。

10/10 Excellent

Patrick, Chine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme, personnel aux petits soins
Charmant petit hôtel à l'écart de l'agitation de la ville. Bien tenu, calme et reposant au personnel absolument charmant. Une très bonne adresse à Siem Reap.