Hello Marvin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SHREVEPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management

Dear Edward,Thank you for your review following your stay at Red Roof Inn Shreveport. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the unfriendly staff at front desk, the cigarette burn holes and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Ron, Thank you for taking part in our guest survey following your experience at the RED ROOF INN SHREVEPORT. In regards to a refund, please feel free to contact the property directly. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Christopher,Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your inconvenience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Dear Jerry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Shreveport. The situation you described regarding the less than ideal encounter you had while trying to check-in, especially regarding our staff is truly regrettable. I was also saddened to read that your room fell short of your expectations due to poor housekeeping, half the lights in room not working, along with the other listed hindrances. At Red Roof, our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. I am sharing your feedback with management to ensure that your concerns are addressed. Thank you for sharing your concerns and I wish you all the best in your future travels. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear James,I appreciate you sharing your feedback following your stay at the Red Roof Inn Shreveport. The situation you described regarding the less than ideal condition of the room is truly regrettable. At Red Roof, our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Tim,Thank you for telling us about your recent visit at the Red Roof Inn Shreveport. We value you as our guest and welcome your 4/5 score. However, you indicated that there was nowhere to hang clothes, which was saddening to read. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Hello Michelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SHREVEPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Kerry-Lee RediResponse Specialist

Hi Sherri!We appreciate your honest feedback. I sincerely apologize that at 5 pm there were no clean rooms and there was knowledge of when there would be. This is not at all what we want our guests to experience when they arrive to location for check-in. at 5 pm no clean rooms and didn't know if there would be. Please know that your voice is of tremendous importance to us, the team will be reviewing your comments in an effort to confront the issues that you mentioned to ensure that no guest has this experience in the future.I really appreciate you bringing this to our attention. Thank you for choosing Red Roof Inn Shreveport. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Dear Dalyna, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Shreveport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the uncleanliness of the walls. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRediResponse Specialist

Dear Armando,I appreciate you sharing your feedback following your stay at the RED ROOF INN SHREVEPORT. I was saddened to read that your stay fell short of your expectations due to the lack of cleanliness, the insects you reported and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for sharing your experience with us, Sean. The situation you described regarding a guest interaction with our front office staff, your room not being ready upon returning, the condition of the room and no one to check you out is truly regrettable. We are very sorry for your experience. While our goal is to deliver a positive, comfortable and clean accommodations for all guests, I am disheartened to see this is not the impression we left you with. Please know that your voice is of tremendous importance to us, the team will be reviewing your comments in an effort to confront the issues that you mentioned to ensure that no guest has this experience in the future.Thank you very much for bringing this to our attention and for choosing Red Roof Inn Shreveport. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Devorine RediResponse Specialist

Hello Tiffanie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Shreveport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

Dear Rebecca,thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Hi Jon!Thank you for sharing your experience with us. The situation you described regarding not being responded to at the front desk which resulted in you leaving is truly regrettable. We are very sorry for your experience. I am sharing your feedback with management to ensure that your concerns are addressed. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Devorine RediResponse Specialist

Dear Wes, Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you for taking a moment to complete our survey, Luka. The staff at the Red Roof Inn Shreveport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Stacey,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Shreveport . In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

Hello Aida,I appreciate you sharing your feedback following your stay at the Red Roof Inn Shreveport. I was saddened to read that your stay fell short of your expectations due to the bed bugs you reported, the uncleanliness of the room and the other concerns you mentioned. Our sincerest apologies. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns we wish you all the best in your future travels. Sincerely,AbigailRediResponse Specialist

Dear Tom,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SHREVEPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you will not be returning. We strive to provide guests with all the comforts of home, so I am disappointed to hear that Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We strive to provide guests with all the comforts of home, so I am disappointed to hear thatSincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Gwynne,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Shreveport appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

Dear Qween NaNa, Thank you so much for taking the time to leave us a review. We’re delighted to see that you had a wonderful experience with us. We look forward to welcoming you again for your lodging needs!Chetan Thakkar

Dear Daniel,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Shreveport. I was saddened to read you had a less than ideal experience due to the unclean room you mentioned and the encounter you described you would have had with our staff. Please allow me to extend my sincerest apologies for the inconveniences caused. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Hello Alexus,Thank you for taking a moment to complete our survey. The staff and I are sorry to see your 1/5 score following your stay. We would love for you to consider adding comments to your survey to let us know where we fell short of your expectations. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip, to improve your impression of us.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Kontonya,We are elated to know that our staff service was pleasing to you. I am grateful for the feedback you provided so we are able to continually improve our hotel. I will relay this to management.Thank you for choosing Red Roof Inn Shreveport. We hope to see you again soon. Sincerely, Toni-Ann RediResponse Specialist

Hello Valued Guest, Thank you for taking the time to complete our guest survey. Myself and the staff are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see the issue you described regarding the bed not being to your liking and the rags/curtains being unclean We value you as our guest and appreciate your business.We hope you have a good day.Sincerely, Toni-Ann RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Shreveport. You indicated that the lack of cleanliness as it relates to the room and refrigerator, along with other concerns you highlighted which hindered experience. Please accept our sincerest apologies. I have notified management of your feedback in an effort to address your concerns. Thanks to your feedback, we can continue to work on improving the quality of our services in order to provide our guests with an exceptional experience.We appreciate the time you took to share your feedback and we wish you all the best in your future travels.Very truly yours,Samantha RediResponse Specialist

Hello Jakob,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Shreveport appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your inconvenience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Lakeisha WilliamsGSRRed Roof Inn - Frontdeskfrontdesk904@gmail.com

Dear Darren,Thank you for taking the time to tell us about your experience at the Red Roof Inn Shreveport. I am sorry that your experience did not meet your expectations prompting a 6/10 rating. The situation you described regarding the pillows not being to your liking, the slight discoloration of linens along with the other concern you addressed is truly regrettable. We are very sorry for your experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRediResponse Specialist

Thank you for sharing your feedback on the Red Roof Inn Shreveport, Wayne. The team appreciated your 6/10 score and that you were fond of our maintained grounds. However, your comments in regards to the cleanliness and the trash that was taken out were saddening to read. Thank you once more for sharing with us. We look forward to hosting you again in the future. Best wishes, Xao RediResponse Specialist

I appreciate that you brought your experience to our attention, Vladislav. Myself and the team at the Red Roof Inn Shreveport were saddened to read that the faulty toilet and TV, alongside the pests reported and your cleanliness concerns listed in your response hindered your stay. Please know that we work with a National Pest Control company who regularly treats the property for pests as is standard in the industry. We will take your 1/5 rating and your feedback to the management team in an effort for this to be used as an opportunity to make improvements.I appreciate that you took the time to share your feedback with us as we strive towards improving our guest experience. Thank you once more for letting us know our areas of opportunity. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. With gratitude, Xao RediResponse Specialist

“Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”Team Red Roof

Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your convenience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your convenience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you for taking the time to tell us about your experience at the RED ROOF INN SHREVEPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your convenience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.