Ratings based on 376 verified reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Bermuda

Posted 16-May-2019
stylish property with great ambiance and furniture.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 03-May-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 29-Apr-2019
4 out of 5
by a verified traveller

Posted 05-Apr-2019
This hotel has a very exclusive 'club' feel about it. It is very close to Liverpool st station and off the main road. The clubrooms are nicely fitted out but tiny. I had some minor difficulties with reception staff but this was sorted to my satisfaction by the duty manager.
4 out of 5
by a verified traveller

Posted 25-Mar-2019
Location was perfect for us . Shower was excellent , we arrived early at 12.30 and our room was ready so we were checked in swiftly . There was no information given though about the hotel and any services , we hadn’t booked breakfast and thought we may do when we got there but this was not offered or suggested . We could of asked but were happy to go and explore , great location for brunches around . Staff were very nice and pleasant and efficient but maybe could have been more informative.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Mar-2019
5 out of 5
by a verified traveller

Simply excellent.

Posted 18-Feb-2019 on Hotels
Beautiful hotel, modern and crisp furnishings and superb professional and polite service. Couldn’t ask for more.
5 out of 5
by a verified traveller

Posted 11-Feb-2019
Wonderful property! Exceptional service great location and nicely appointed rooms.
5 out of 5
by a verified traveller

A fab stay!

Posted 04-Feb-2019 on Hotels
My friend and i enjoyed a great nights stay here! The hotel decor is gorgeous and the staff very friendly and happy to help! All food and drink was delicious - we would definitely stay here again!
5 out of 5
by a verified traveller from Oakdale ct usa

Posted 04-Feb-2019
Great people all around! From the dining room to the reception staff, they were terrific.