Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
50% of guests recommend
2.7 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by DILIP KUMAR from FARIDABAD

AVERAGE

Posted 08-Jan-2016 on Hotels
IT WASGOD, STAFF WERE VERY COURIOUS, SURROUNDING NEAT AND CLEAN iN ROOM NO 201 SOME ELECTRICAL POINTS ARE U/S. FIRST DAY TOWELS NOT PROVIDED.
5out of 5
by Pradeep from Pune

Superb experience.

Posted 04-Jan-2016 on Hotels
Little away from city may be 15km. Google map is not correct. local cab person(Ramu) was knowing location. Address is not reachable by bus. Easy way to resort is to get down at dharampur only. Everything else was excellent. Good time spent with family. Enjoyed gala dinner.
3out of 5
by A verified traveller

Posted 05-Aug-2015 on Hotels
The view etc was good. But we were not happy with the room. Else food and room service was good. This place is closer to Dharampur and 13/14kms far from Kasauli. I did not know this while booking else I would have booked this place for sure. Online booking of hotels are really tricky. I also paid in full while online booking. In such case we have to settle down with whatever room the hotel management provides. I mean you can not just go around looking into all the rooms.
1out of 5
by A verified traveller from delhi

Useless property big spiders in Washroom as

Posted 07-Jun-2015
Pros: Only Location that all
Cons: overall people management
Worst to stay at this property. Poor Food Quality
3out of 5
by A verified traveller

Posted 05-Jan-2014
Actually I want a stay in main Kasauli but Expedia guy has arranged the stay at Surya Rock Rose which is too far from Kasauli ......... Ph no: mentioned on the confirmation mail was not working so I had to ask from almost dozen people about the hotal location.......... Sign Board ( at the entrance) in the hotel is not placed at the right place so that visitor can't get the Reception place easily......... Although I had booked Delux room but due to unavailability of the room I was given Super Delux room .... Room doors was uneven .... Toilet was not cleaned properly ... No sleepers .... Cable was not working ..... In such a cold, there is no room heater & only 1 blanket (1 more blanket & room heater were provided on request) ................ Buffet breakfast was supposed to be provided as complimentary but not available then order was taken & additional charge was paid for partial breakfast ............. I must say in the end that Dinner & breakfast was delicious & tasty .
1out of 5
by A verified traveller

Posted 27-Sep-2013 on Hotels
not good service poor management