Get an overview of this hotelLuxury Shenzhen hotel in Central Business District with 3 restaurants

Collecting Nectar Points

Popular property highlights

Free WiFi
Outdoor pool
Business centre
Laundry facilities
24-hour front desk

Location

Located in Central Business District, this luxury hotel is within a 15-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. Shenzhen City Hall and Shenzhen Civic Center are also within 1 mile (2 km).

Hotel features

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a 24-hour fitness centre are on-site.

Room amenities

All 280 soundproofed properties provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and TVs.

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, Shenzhen features a full-service spa, 2 hot tubs, an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to A business centre, a limo/town car service and a meeting room. Event facilities measuring 16243 square feet (1462 square metres) include conference centres. This luxury hotel also offers a nightclub, a 24-hour fitness centre and spa services. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours) and a train station pick-up service.

The Ritz-Carlton, Shenzhen has designated areas for smoking.

  • Express check-in 
  • Number of spa tubs - 2 
  • Elevator/lift 
  • 24-hour front desk 
  • Business center 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Conference space size (meters) - 1462 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Pool umbrellas 
  • Total number of rooms - 280 
  • One meeting room 
  • Number of floors - 28 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Year Built 2008 
  • Coffee shop or café 
  • Free pool cabanas 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Free wired Internet 
  • Nightclub 
  • Outdoor seasonal pool 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 16243 
  • Laundry facilities 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Separate bathtub and shower 
  • Slippers 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Desk 
  • Blackout drapes/curtains 
  • Dial-up Internet access (surcharge) 
  • iPod docking station 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Pillow menu 
  • Free WiFi 
  • Free wired Internet 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Flavorz – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Xingli – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Paletto – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.

Curv – This bar serves dinner and light fare. Happy hour is offered.

Onyx – This lobby lounge serves breakfast, lunch, dinner and light fare.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 hot tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site 
  • Fitness classes on site 
  • Yoga classes/instruction on site 

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Minimum age to access spa is 18 
  • Reflexology 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: CNY217 per person (approximately)
  • Airport shuttle fee: CNY600 per vehicle (one-way)
  • Rollaway bed fee: CNY450 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Shenzhen Hotel
  • Ritz-Carlton Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • The Ritz-Carlton, Shenzhen is listed in the 2014 Condé Nast Traveller Gold List of the world's best places to stay and the 2011 Travel + Leisure 500.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.


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