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Reviews of Sheraton Huizhou Beach Resort

4 out of 5
Sheraton Huizhou Beach Resort
1 Jinhai Lu, Xunliao Bay, Huidon, Huizhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ning

Stayed 1 night in Nov 2023

8/10 Good

PAUL

Liked: Staff & service
Rooms need renovating
The overall environment is good and we enjoyed our two days stay. Could walk up to 1km on the beach. The only negative thing that really need consideration from the hotel management is rooms are smelly. They are too old and need renovating. Nevertheless, nice staff, delicious buffet with all sea food stuff. Worth mentioning is I read about someone who commented here about the hotel being closer to the Daya bay nuclear power plant;that is not a nuclear power plant. It is a coal fired power plant. We drove to its entrance. The Daya bay nuclear power plant is far from that area. I worked on that project when Alstom was building it.
Stayed 2 nights in Apr 2022

4/10 Poor

Ruchi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is one of the worst Sheraton I have ever stayed at. Air conditioning was terrible. We asked them to fix it. Someone did come twice but that was of little help. Food was bad. Room was dirty. Asian restaurants had cockroaches below the dining tables. Facility was poorly maintained. Most of the pools were closed. Steam and Sauna were not turned on. The lifeguard at the beach would not let anyone into the sea (NOT BECAUSE OF THE TYPHOON WARNING) but because he said he was the only one on duty and in no position to manage safety of 25 odd people wanting to sea bathe. The management of this facility has no "love" for the work it is paid to do OR they are not given the resources by the management that they need to manage the place. The only good thing was that they allowed me an early check in and gave me a free room upgrade.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Astounding View of a Nuclear Power Plant
The hotel is in view of the Daya Bay Nuclear Power Plant. In fact, it's the only thing you can see as you overlook what's a poor excuse for a beach. The plant literally within 5 km (3.11 mi) of the pools and beach. The food was terrible; everything tasted like seafood. The air conditioning was malfunctioning, but this was fixed by a repairperson. In the end, be warned. This hotel has employed a photographer who could only be described as a genius for making the hotel not look like the bad experience that awaits you.

8/10 Good

Little Bruce, Dallas, TX

Liked: Cleanliness, staff & service
On the Beach on the South China Sea
Beautiful resort with multiple pools in a tropical setting. Buffet available as well as a sit down Chinese restaurant. They offer a BBQ late at night down by the sea but small portions for the price. If you like a quiet place where you can just relax this is excellent. Very romantic.

6/10 Okay

Verified traveller

Liked: Staff & service
Nice ocean view, except lobby every where else is mosiquto free which is better than most resorts in China. Lots of nice open area to sit and relax around the pools. But the beach is tiny compared to other resorts in the neighbourhood. Room is clean but housekeeping was not up to standard, we found the black writing board underneath the bed lining which housekeeping admitted that they won't noticed it during changing bed sheets. In general, staff don't speaks English but are very friendly.

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A Leisure Place
It's a good place to stay there with nature beach with sands. Hotel facilities are well typical wood architecture. With 6 outdoor & indoor swimming pool which is awesome.

10/10 Excellent

Yen

Stayed 2 nights in Mar 2023

10/10 Excellent

JOANNE

Stayed 2 nights in Nov 2022

2/10 Terrible

LAI NAR LINDA

Stayed 1 night in Apr 2020

10/10 Excellent

Lunan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
适合家庭度假的酒店，环境非常好。既能够享受舒适卫生的的住宿，也能让家庭的成员亲近大自然并享受的美好。
酒店整体设计适合家庭度假，光在酒店酒店里就能够享受各种设施和美食，有室内、外的游泳池，还有专门为小朋友准备的温水泳池，十分体贴周到。还有温泉池，体现了当地温泉资源的优势，让客人可以方便享用。而且整个酒店的周边环境非常好，酒店后面的庭院非常漂亮，还可以有单独的私家海滩，也可以远眺一望无际的大海景色。 酒店房间非常宽敞，还配有单独的阳台，既能够享受舒适卫生的的住宿，也能让家庭的成员亲近大自然并享受的美好，整体非常好。
酒店的私家海滩和近处的灯塔
从酒店远眺海湾
酒店后一望无际的大海
Stayed 1 night in Dec 2019

8/10 Good

takpui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

ontat

Disliked: Staff & service
環境差，比較舊
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
失望
從大堂的舒適度到員工服務，都沒有達到五星，而沙灘更是小得可怕，不推薦
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
酒店很多設施也在維修中，沒有維修的也被停用，房間的裝修殘舊丶露枱玻璃門鎖壞掉丶衛生間的窗臁殘舊、梳化對上的燈壞了⋯⋯
Stayed 1 night in May 2019
Response from Scarlett Lu on 16 May 2019
尊敬的客人：感謝您選擇惠州金海灣喜來登度假酒店！對酒店設施維護給您入住帶來的不便，我們表示十分抱歉！我們歡迎您在入住期間直接向我們反映任何問題，我們的同事也十分願意為您解決問題，如房間狀態不佳，您可聯繫前台同事，他們將在房間允許情況下為您調換合適的房間或聯繫工程部的同事進行修復。酒店現正在加緊進度恢復各項設施，我們將以最好的面貌再次回到金海灣！！

8/10 Good

HuiQiang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Scarlett Lu on 13 Jun 2019
尊敬的客人：感谢您选择惠州金海湾喜来登度假酒店！感谢您对我们的肯定，如需任何协助也欢迎随时联系我们。祝您生活愉快！期待您的再次光临~

8/10 Good

HING WAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Scarlett Lu on 13 Jun 2019
尊敬的客人：感谢您选择惠州金海湾喜来登度假酒店！感谢您对我们的肯定，如需任何协助也欢迎随时联系我们。祝您生活愉快！期待您的再次光临~

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Hiu yuen

Liked: Staff & service, property conditions & facilities, room comfort
酒店不錯，干淨，措施也挺多，有如置身於泰國。唯一可能酒店開業時間久，有點地方略顯殘舊。但總體都好，員工非常有禮，價格合理。會再度入住
Stayed 1 night in Jul 2018

8/10 Good

bond, 日本　埼玉

Liked: Staff & service
Disliked: Room comfort
ロビーが広くって感じがよい
プライベートビーチは静かでいいですが、内装が古く、エアコンの効きが悪すぎ。マリンスポーツ項目をスタッフに聞くと外部委託でよくわからない、遊ぶ時間も短く、価格が割高、4つ星ホテルとしては内装が大分古く感じる。チェックアウトも時間がかかった。
Stayed 2 nights in Jun 2018

8/10 Good

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很适合全家休闲度假的酒店
酒店位于美丽的巽寮湾畔，规模很大，边上的灯塔观景台看落日非常棒！酒店服务优质，花园很漂亮，但房间设施有些陈旧，沙滩整体清洁和综合管理需要加强。

10/10 Excellent

Zirui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, so so location
A pleasant experience with lots of thing to play in the hotel. However, the location is not quite good so you will expect to stay in the hotel all day. Luckily, you always can find something you like in it.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
冷氣非常不足，人手不足。

8/10 Good

Yuehua, CHINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次还会再来！
两年前住过一次，这次入住，发现几个变化: 1、花园里多了兔子，松鼠，荷兰鼠等小动物，小朋友非常喜欢，上次来好像没见到； 2、设施比两年前陈旧，从酒店大堂的地面，到儿童乐园里的玩具，再到客房走廊的墙壁，都能体会到； 3、本次入住不是周末，人明显不多，可能跟周边其他稍好的酒店竞争有关，但无疑在巽寮湾还是最好的酒店； 4、不变的是服务员一如既往的问候与无处不在的关怀；没想到房间居然还有一间榻榻米，比上次入住的大很多，心情大好。 下次还会再来！

6/10 Okay

Shengbing, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a beautiful island but a little far from city center. Decoration is a little old but room is very clean. Stuff are very nice.

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Yi, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有点旧，不过总体不错，草坪很大，沙子也细，栈道很美。孩子们玩得很开心，工作人员很热情。餐厅很美味

8/10 Good

Tak Hing, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的酒店,如果在夏天入住,跟本可以在酒店內足不出戶,享受游泳之樂！ 酒店本身尤如渡假村,設施足夠...位置附近有很多海鮮飯店,價格也豐儉由人,值得推薦一個很好的渡假地方.

10/10 Excellent

Wood, 東莞的台商

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是個純度假休閒的好地方
是個純度假休閒的好地方,有各式各樣的室內外冷溫水泳池可以選擇,海灘腹地不足,是比較可惜的一點,

6/10 Okay

Qian, shen zhen

Liked: Cleanliness
酒店很久 傻眼沙子很粗 扎脚 下次不会再去

6/10 Okay

Shulin

整體服務分為都不錯但是陽台欄杆都銹了公共區域的玻璃都有厚的積灰 有點小失望