The hotel overall is excellent. Some items need some up keep such as the safety deposit box is dated and ran out of battery.
Check out staff charged me again for the room although it was paid thru Expedia..
Traveller from Lincoln, United States of America
Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Water Park and Shenzhen Golf Club. Xiangmi Lake …More
I travel about 150 days a year. This hotel by far has the most friendly staff. After the first meeting they remember and call you by name and they are always there to lend a helping hand and a friendly, but not intrusive or prolonged, quick chat. I've changed my go to hotel to here from now on.
Traveller from LA
Located in Futian, this luxury hotel is within a 5-minute walk of Shenzhen Convention and Exhibition Center and Coco Park …More
This was one of the most beautiful JW's I have stayed at. The room was super comfortable with an amazing bay view. The staff including the concierge desk and front desk were amazing. Particularly excellent and helpful staff in the executive lounge. While the pool and associated facilities were incredible, my single frustration with the stay (as a North American) was the bizarre demand that I must wear a bathing cap to use the pools. Very very unusual for North Americans or Europeans. That demand ended my pool experience very quickly.
Traveller from Toronto, Canada
Located in Bao'an, this luxury hotel is 0.7 mi (1.2 km) from Anbao Gymnasium and within 3 mi (5 km) of BaoAn KeJiGuan and …More
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