The hotel overall is excellent. Some items need some up keep such as the safety deposit box is dated and ran out of battery.
Check out staff charged me again for the room although it was paid thru Expedia..
Traveller from Lincoln, United States of America
Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Water Park and Shenzhen Golf Club. Xiangmi Lake …More
We found the staff especially friendly and helpful. The rooms were spacious, clean, and comfortable. The restaurants were also very good. They provided baby cribs for my young children, which was helpful.
It felt like a boutique luxury hotel, unlike say the nearby Sheraton, which felt like a huge mass-market hotel.
Traveller from Hong Kong
Located in Futian, this luxury hotel is within a 5-minute walk of Shenzhen Convention and Exhibition Center and Coco Park …More
This was one of the most beautiful JW's I have stayed at. The room was super comfortable with an amazing bay view. The staff including the concierge desk and front desk were amazing. Particularly excellent and helpful staff in the executive lounge. While the pool and associated facilities were incredible, my single frustration with the stay (as a North American) was the bizarre demand that I must wear a bathing cap to use the pools. Very very unusual for North Americans or Europeans. That demand ended my pool experience very quickly.
Traveller from Toronto, Canada
Located in Bao'an, this luxury hotel is 0.7 mi (1.2 km) from Anbao Gymnasium and within 3 mi (5 km) of BaoAn KeJiGuan and …More
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