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Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants

Collecting Nectar Points

Popular property highlights

Free WiFi
Outdoor pool
24-hour business centre
Laundry facilities
Grocery/convenience store

Location

This family-friendly Shenzhen hotel is located on the Strip, within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Coco Park and Shenzhen Golf Club. Guan Shanyue Art Museum and Shenzhen City Hall are also within 1 mile (2 km).

Hotel features

3 restaurants, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site.

Room amenities

All 391 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Marco Polo Shenzhen provides a spa tub, a sauna and a fitness centre. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site, and wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of A 24-hr business centre, a limo/town car service and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services and a kid's club. For a surcharge, the property provides a round-trip airport shuttle (available on request) and a beach shuttle.

Marco Polo Shenzhen has designated areas for smoking.

  • Express check-in 
  • Cruise terminal shuttle (surcharge) 
  • Bar/lounge 
  • Ferry terminal shuttle (surcharge) 
  • Shopping centre shuttle (surcharge) 
  • Lift 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Free grocery shopping service 
  • Poolside bar 
  • Porter 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Outdoor pool 
  • Limo or Town Car service available 
  • Computer station 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference centre 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 391 
  • Number of floors - 41 
  • Number of buildings/towers - 1 
  • Airport transport (surcharge) 
  • Coffee/tea in common areas 
  • Ski shuttle (surcharge) 
  • Rooftop terrace 
  • Beach shuttle (surcharge) 
  • Conference space 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 31 
  • Built in 2006 
  • Coffee shop or café 
  • Free WiFi 
  • Pool sunloungers 
  • Steam room 
  • Sauna 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • 24-hour business centre 
  • Laundry facilities 
  • Spa tub 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Slippers 
  • Shower/tub combination 
  • Bidet 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Free dial-up Internet access 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner.

Carrianna Chinese Restaur – This restaurant serves lunch and dinner.

Nishimura Japanese Restau – This restaurant serves lunch and dinner.

Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare.

A complimentary food shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby 
  • Snowboarding nearby 
  • Game drive nearby 
  • Ecotours nearby 
  • Golfing nearby 
  • Fitness classes on site 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Yoga classes/instruction on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: CNY171 per person (approximately)
  • Airport shuttle fee: CNY1000 per vehicle (one-way)
  • Rollaway bed fee: CNY250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen
  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Shenzhen Marco Polo Hotel

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

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