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Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Club Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants



This family-friendly Shenzhen hotel is located on the Strip, within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Coco Park, and Lianhua Mountain Park. Shenzhen Golf Club and Guan Shanyue Art Museum are also within 1 mi (2 km).

Hotel Features

This hotel features 3 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 391 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include sitting areas, minibars, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Marco Polo Shenzhen provides a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a steam room, a rooftop terrace, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a beach shuttle, and a ski shuttle.

Marco Polo Shenzhen has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 391 
  • Number of floors - 41 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Cruise terminal shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Ski shuttle (surcharge) 
  • Beach shuttle (surcharge) 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Pool umbrellas 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Luggage storage 
  • Outdoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference center 
  • Year Built 2006 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Train station pickup (surcharge) 
  • Free grocery shopping service 
  • Number of meeting rooms - 31 
  • Pool sun loungers 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Climate control 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave (on request) 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Rainfall showerhead 
  • Slippers 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • In-room safe (laptop compatible) 
  • Private spa tub 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.

Carrianna Chinese Restaur - This restaurant serves lunch and dinner.

Nishimura Japanese Restau - This restaurant serves lunch and dinner.

Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowboarding nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Yoga classes/instruction on site 
  • Game viewing nearby 
  • Game drive nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible parking 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 171 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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