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Reviews of Hongfeng Hotel Shenzhen

3.5 out of 5
Hongfeng Hotel Shenzhen
3011 Chun feng Road, Luohu District, Shenzhen, Guangdong

Reviews

6.6
Rating 10 - Excellent. 9 out of 91 reviews" "
Rating 8 - Good. 34 out of 91 reviews" "
Rating 6 - Okay. 29 out of 91 reviews" "
Rating 4 - Poor. 13 out of 91 reviews" "
Rating 2 - Terrible. 6 out of 91 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Arun, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and pleasant stay... will recommend this hotel for sure...
Stayed 1 night in Apr 2018

6/10 Okay

Damian

Liked: Property conditions & facilities, room comfort
Couldn't find hotel booking.
Hotel had trouble finding my booking, i had to make an overseas call to Hotels.com to verify, added cost to my phone bill. Thankfully, hotels.com reacted and clarified the matter for me.

8/10 Good

Siu Ming

Liked: Staff & service

10/10 Excellent

Kong Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay
good location. easy access to most shopping and dining facilities. Convenient to move around whether on foot or mobile transport.
Stayed 4 nights in Jan 2018

6/10 Okay

Peter, Australia

Disliked: Property conditions & facilities
GOOD LOCATION ... BUT ....
Stayed this Hotel November 2016. Well located in downtown Shenzhen - close to everything. Hotel itself a little old and dated - but the Balcony Rooms a good size and basically well kept. The breakfast totally forgettable - so don't bother paying the extra for breakfast inclusive. Go across the road and get something decent! Otherwise ... a reasonable experience that didn't leave a lasting impression!!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Xiaoqing, USA

Liked: Cleanliness
Reasonable hotel with good spa
Always a pleasant stay at Hongfeng, not anything luxury but fine, the rate is reasonable and the spa downstairs is quite lovely!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The rooms at 9th floor and above are spacious.

8/10 Good

Verified traveller

Disliked: Room comfort
Them smokers done skunked this fine establishment
The hotel is great for the price, it is surrounded by delicious restaurants, coffee shops, and entertainments, the best location in Shenzhen. The hotel staff is very helpful. The only problem is that the hotel does not enforce their nonsmoking policy, even when the front desk was notified, no action was taken from the management, the smokers continued to smoke at nonsmoking floors, it's pretty gross to say the least! We certainly understand that some unculturaled Chinese customers are careless regarding other people's health, the management shouldn't!

6/10 Okay

Stephen

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Ali, Vancouver Canada

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to Down Town (Luhou)
Every things are very good with that price ,the stuffs are polite,the hotel is clean ,only thing I can say the breakfast is poor.

6/10 Okay

Jerry, san francisco

Disliked: Cleanliness
Good Luohu location. Typical China hotel.
Decent hotel for budget. very convenient location. A few minute walk to subway, mall and boarder. KTV next door is loud at night, so if you're a light sleeper, a suggest a different hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok for a short business stay
Stayed just one night as i was on a whistle stop business trip. Hotel was basic nothing fancy. Service was good. Free Wifi was excellent. Well located near Lohu railway station and HK border.Bed was very hard tho.

6/10 Okay

Stanley, Singapore

Simple and nice
It was a nice and comfy stay.

10/10 Excellent

Andrew, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Really good location for shopping Nice size room perfect for only a few night But the breakfast wasnt nice at all

8/10 Good

PCCK, Thailand

Liked: Cleanliness, staff & service, room comfort
Spacious and comfy room
Overall a good and clean hotel, though the breakfast can do without. The location requires a bit of walk (about 10 minutes) to the Lowu train station and immigration into Hong Kong. Food is not a problem in the vicinity. I may consider staying here again in future.

8/10 Good

David, Singapore

Liked: Cleanliness, staff & service, room comfort
The breakfast provided is very poor.

4/10 Poor

kelvin

8/10 Good

david, Singapore

Liked: Property conditions & facilities, room comfort
Value for money
Great stay, but breakfast was below average.

8/10 Good

anthonyce, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended except for misleading location
The rooms were acceptable. The staff was very friendly and provided me with a travel adapter as I did not have one. However, the location on Google map is wrong and it is not 'a few minutes walk' away from the train station. Breakfast was very simple but acceptable. I might want to try another hotel when I am in that area again.

8/10 Good

William, Singapore

Liked: Staff & service
Breakfast was not good. Not enough food. No waiter
Overall can do. Location is good. Experience better breakfast and not cheap scape.

8/10 Good

Qi Wen, Guangzhou China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place Nice Price
Good location in heart of Shenzhen, easy walk to Luowo border crossing to HK Will use as SZ hotel again

6/10 Okay

Andy, Sydney

Liked: Staff & service, room comfort
Nice enough hotel.
Slightly jaded as many Chinese hotels are but compared to what I would get in HK for the same money....err, you cannot get anything but a bunk in a hostel for 77AUD a night. You certainly don't get a 12th floor room with an actual view (as Shenzhen city view go, lol). Look, it was a big room, great size bathroom (as big as some hotel rooms in the $100 HK price range alone!). The staff were good, my Mandarin is just functional but they always had someone who could muddle through in English. Worth the money. Less than ten minute walk from Luohu Shopping. Near to some Luohu bars etc. I've stayed in better in Shenzhen but for the budget traveller, this is a good hotel. The key thing would be that its close enough to walk to Luohu station unless you have heavy bags. Even then it's just a short taxi ride.

4/10 Poor

Amol, New Delhi, India

Disliked: Staff & service
Not so good hotel
Stayed here for 3 nights, they first give me very bad location room, then later gave a decent room, room size & comfort OK, location is very good. BUT BREAKFAST IS VERY VERY BAD. NOTHING FOR VEGETARIANS, Toaster was not working for all 3 days, no display of Jam etc - we had to request to give us jam. Except for pricing & location nothing else is good. Will try other options next time

8/10 Good

Baz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English speaking staff required
Generally I enjoyed the hotel, however I only speak English and found it very difficult to order food, or get any services because of the lack of english speaking staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Ching Ki

Liked: Cleanliness, property conditions & facilities
大床比較小，其他都可以。
Stayed 1 night in Feb 2019

10/10 Excellent

Mu Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Kathy

住過好多次，今次最差，一入房就見牆上畫只掛一半，掉了一半，真的有點擔心睡到一半掉下來被壓到，而廁所更好笑，兩瓶洗髮精和一瓶護髮素，沒有沐浴露，冰箱也鎖著不給用，品質越來越差
Stayed 1 night in Dec 2018

2/10 Terrible

LIN MAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad of this hotel
obviously not good in all , if have other choice , I do not want to vist this hotel, check-in counter manager totally not professional inc many things , besides I never introduce this hotel for my client .
Stayed 1 night in Nov 2018

8/10 Good

SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高, 服務貼心
Check in 三兩分鐘就攪掂, 我攞網上付款確認單服務員都唔駛睇, 即刻升級比左11樓我住, 而且我自備電話叉線, 佢地即刻好醒咁借叉機比我仲送埋上房添, 好貼心! 服務唔錯! 房間整潔, 仲有付費叉電機及3種叉頭供選擇, 唔記得帶線都無問題! 沖涼花灑大頭, 水壓大, 沖得幾舒服, 洗護髮, 沐浴露, 梳都齊備, 但就無鬚刨。 電視大得黎節目都係高清的, 好多台任君選擇! Check out都好快手, 住過咁多次都仍然覺得性價比算高。
Stayed 1 night in Dec 2018

8/10 Good

Hoi Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hoi Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede locatie
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

2/10 Terrible

KWOK MING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
切勿光顧
垃圾酒店

8/10 Good

Po Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't communicate with in english
noisy and dirty.. 별로 추천하고 싶지 않은 호텔 소음이 심하고 식당 위생도 엉망임... 접근성도 좋지 않음. 별로 인 호텔...

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
房間整潔，早餐差劣
間房好黑，不過夠大，大致整潔。 雖然睇地圖都算近關口，但係其實上上落落都要20分鐘先行到。 早餐送都唔好食，真係超難食。

10/10 Excellent

chun lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔的酒店
酒店房間升級了給我, 在高層, 很大的房間,很大的浴室, 牀單清潔,很舒適, 但WIFI在一分鐘便斷線,早餐是基本食物, 我食素的, 所以很滿意, 起碼有新鮮咖啡

4/10 Poor

Verified traveller

Liked: Staff & service
予想以上に駅から遠く携帯のナビがなかったらたどり着けてなかったかも。。ホテル自体は悪くないが、中国人向けのホテルという印象。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再入住！
因工作需要，已經入住多次，但今次很失望！ 首先check in時找不到我登記資料，要呆站呆等了差不多半小時，後來更要求我再付款，我出示收據後先有另一位職員協助找到我紀錄。 上到房，冷氣不夠凍，熱到出汗！換另一間房，沒有沐浴牙刷之類提供，要找前枱補回，浴室未清潔乾淨，地上及淋浴間有頭髮！ 第二日check out又被要求徵收安全套及甚麼護理液費用，我兩位出差女生用甚麼安全套呢？前枱職員不肯退回按金！我已經不想再爭持下去，便說就算那盒安全套不見了，也不用四百元人民幣吧！？職員說有“服務費”，這根本是騙財！心想算自己倒楣，後來有另一位房務員致電前枱說是另外一個同時check out的房客搞混了，是他們用了，不是我的房間，前枱職員衹說房務員說錯，一句道歉都沒有，放下四百元在枱上便轉身向另外房客收錢 縱使地點方便，但這樣的服務態度不能接受，不會再選擇這間酒店入住！

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
有待改進！
工程人員到房間check冷氣，只有24 5 度，不夠冷氣還說夠！換房間要工程人員確定，說笑嗎！

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
前枱登記慢，過程兩位員工不斷傾計，十分唔專業。訂嘅係花園房，去到話無晒花園房，免費升級商務房，我訂花園房係因為睇相覺得有特色，大佬呀，無房嘅我訂黎做乜？所謂嘅升級同普通房無分別，你話係總統套房都得啦。 Wi-Fi連成10次先得，仲要龜速，形同虛設。 張床好Q硬，好似訓上塊紙皮咁。 總括除左地理位置好之外都無乜好。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort