Featured Image Lobby Reception Guestroom Guestroom Guestroom Guestroom Living Room Living Room Living Room Living Room Living Room Bathroom Indoor Pool Gym Spa Reception Treatment Room Dining Dining Restaurant Food and Drink Hotel Lounge Hotel Interior Banquet Hall Banquet Hall Banquet Hall Banquet Hall Banquet Hall Indoor Wedding Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Executive Lounge Executive Lounge Property Grounds Exterior City View
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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, City View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Premier Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Horizon, Standard Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 4 restaurants

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Location

This family-friendly Shenzhen hotel is located in the business district, within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Coco Park, and Lianhua Mountain Park. Shenzhen Golf Club and Shenzhen City Hall are also within 1 mi (2 km).

Hotel Features

4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 528 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Guests will also find free WiFi, free wired Internet, and 24-hour room service.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Futian Shangri-La, Shenzhen features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a sauna, a steam room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of floors - 40 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Free wired high-speed Internet 
  • Total number of rooms - 528 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 4 
  • Sauna 
  • Number of buildings/towers - 1 
  • Steam room 
  • Indoor pool 
  • Wedding services 
  • Free WiFi 
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Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Free wired high-speed Internet 
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Where to Eat

Breakfast is available for a surcharge each morning.

Cafe Zen - This buffet restaurant serves breakfast, lunch, and dinner.

Lobby Lounge - Onsite coffee shop.

Shang Garden - This restaurant serves lunch and dinner.

Fook lam Moon - This restaurant serves lunch and dinner.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

Spa Services

Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Number of treatment rooms 8 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 178 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

7-Day Advance Purchase Promotion

Book a stay in a “7-Day Advance Purchase” rate category at least 7 days prior to arrival and receive a 10-percent discount on the room rate

Must book the “7-Day Advance Purchase” rate category at least 7 days prior to arrival to qualify. Percentage discount is reflected in room rate paid at the time of booking. Credit card prepayment for full duration of stay is required at time of booking. Prepayment will not be refunded for cancellations or amendments. Other restrictions may apply.

21-Day Advance Purchase Promotion

Book a stay in a “21-Day Advance Purchase” rate category at least 21 days prior to arrival and receive a 15-percent discount on the room rate

Must book the “21-Day Advance Purchase” rate category at least 21 days prior to arrival to qualify. Percentage discount is reflected in room rate paid at the time of booking. Credit card prepayment for full duration of stay is required at time of booking. Prepayment will not be refunded for cancellations or amendments. Other restrictions may apply.

Bonus Choice Promotion

Book a minimum 2 consecutive nights stay in a “Bonus Choice” rate category and receive a choice of one of the following value-added benefits:

  • Spa Treatments Credit of RMB 600 per stay
  • Dining Credit of RMB 550 per stay (not applicable for breakfast, Fook Lam Moon, and banquet charges)
  • One-way airport transfer (either arrival or departure transfer from/to Shenzhen Bao’an International Airport)
  • Rate also includes the following benefits:
    • Free broadband Internet access
    • Complimentary late check-out until 4PM

    Minimum 2 consecutive nights stay required. Must book a “Bonus Choice” rate category to qualify. Rates is subject to 15% service charge. Prior reservation is required and subject to availability. Unused portions of selected benefit is not transferable and will not be refunded to your hotel bill. Dining credits (where available) may be used for all meal periods except breakfast, Fook Lam Moon, and banquet functions. Spa credits (where available) do not guarantee availability of spa appointments. Please indicate your preferred date/time of spa treatments in your reservations so that spa appointments can be made in advance. The offer is not valid in conjunction with other offers or promotions. Other restrictions may apply.

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