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Room type

Superior Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Suite, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Superior Double Room

Max Occupancy: 2 guests (up to 1 child)

Superior Twin Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Executive Room

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelRiverwalk Shenzhen hotel in Luohu - Downtown Shenzhen with restaurant



Located in Luohu - Downtown Shenzhen, this hotel is 0.1 mi (0.1 km) from Luohu Commercial City and within 3 mi (5 km) of Dongmen Pedestrian Street and Shenzhen Huaqiang North Commercial Circle. Shenzhen Convention and Exhibition Center is 5.4 mi (8.7 km) away.

Hotel Features

A restaurant, an outdoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 541 rooms boast fireplaces and offer free wired Internet and 24-hour room service. Guests will also find satellite TV, refrigerators, and minibars.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Best Western Shenzhen Felicity Hotel provides a health club, a sauna, and a steam room. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, limo/town car service, and a meeting room. This business-friendly hotel also offers a library, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • Outdoor pool 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Health club 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Business center 
  • 24-hour front desk 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Total number of rooms - 541 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Number of floors - 25 
  • Elevator/lift 
  • Express check-in 
  • Designated smoking areas 
  • Pool umbrellas 
  • Grocery/convenience store 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • One meeting room 
  • Luggage storage 
  • Bar/lounge 
  • Shopping on site 
  • Library 
  • Garden 
  • Porter/bellhop 
  • Restaurant 
  • Pool sun loungers 
  • Conference center 
  • Airport transportation (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Pay movies 
  • Fireplace 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Free wired high-speed Internet 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

Spa Services

  • Steam room in spa 
  • Thai massage 
  • Manicures and pedicures 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at noon


Check-out time is 2 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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