Get an overview of this hotelRivewalk Shenzhen hotel in Luohu with 3 restaurants

Collecting Nectar Points

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Grocery/convenience store
24-hour front desk

Location

Located in Luohu, this hotel is 0.1 mi (0.1 km) from Luohu Commercial City and 1.3 mi (2.1 km) from Dongmen Pedestrian Street. Shenzhen Convention and Exhibition Center is 4.5 mi (7.2 km) away.

Hotel features

3 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.

Room amenities

All 541 properties feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with satellite channels. Guests will also find separate living rooms, 24-hour room service and refrigerators.

Best Western Shenzhen Felicity Hotel

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby corner/local shop. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to A business centre, a limo/town car service and a meeting room.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers tour or ticket assistance, gift shops/news stands and a garden. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Business center 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Limo or Town Car service available 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Number of restaurants - 3 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 541 
  • One meeting room 
  • Number of floors - 25 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Satellite TV service 
  • Television 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Free wired Internet 
  • Separate living room 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe – This cafe serves breakfast, brunch, lunch and dinner.

Lok Moon – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: CNY60 per person (approximately)
  • Airport shuttle fee: CNY350 per vehicle (one-way)
  • Rollaway bed fee: CNY190 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Shenzhen Felicity Hotel
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Felicity
  • Shenzhen Best Western
  • Best Western Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.


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