Shelby Township Holidays from £930

Helpful staff and beautiful grounds

Great location,very friendly and helpful staff, safe gated parking and comfy,clean bed and linens.

Room and hotel itself looked nice but a little outdated, some leftover trash from previous guest was in our room. The Starbucks drinks were not good and it took a long time although the staff was friendly. The free shuttle was nice. Casino was good/average. My friend left her coat in the room and called about 30 min after we checked out. Was told to send them a shipping label and they would return it. She sent the label that same day. After several different contacts with different people over the next week or 2 they said it finally shipped. They sent it to the wrong shipping provider even though she told them the correct one to give it to. It was “lost in the mail” because of this. Literally took over a month to straighten everything out with the shipping provider for the hotel’s mess up.

Nice accommodations with cool vibe and large spacious rooms. Great workout area. Convenient to area restaurants. Downtown Detroit location had multiple people loitering outside entry doors at all hours. Not recommended to walk around at night as there were three crime notifications around 2am on a Saturday.

Greg the night desk staff is amazing. I arrived from airport and was in car accident and got in late and had to extend stay. He went above and beyond to change my room so I could sleep in late and not have to change rooms. I also had an incident leaving 4 am Saturday and thought I left wallet in room. He went to room searched and even was going to have pilots on way to airport bring it to me. Way above and beyond. Always remembered me by name. Hotel was super clean and room spacious and bed incredibly comfortable. Convenient location with happening bar but yet super quiet up in hallways and rooms. Excellent would stay again.