Lobby
Check availability

Reviews of Hampton Inn Hickory

2.5 out of 5
Hampton Inn Hickory
1956 13th Avenue Dr Se, Hickory, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 618 reviews" "
Rating 8 - Good. 116 out of 618 reviews" "
Rating 6 - Okay. 20 out of 618 reviews" "
Rating 4 - Poor. 7 out of 618 reviews" "
Rating 2 - Terrible. 7 out of 618 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Liked: Property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024
Response from Sarah L. Kincaid : Assistant General Manager on 12 Apr 2024
Thank you for taking the time respond to our survey, we appreciate your business and look forward to serving you again in the future,

10/10 Excellent

Maricela

Travelled with family
Clean Bathroom
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 5 Apr 2024
Thank you so much for responding to our survey. We appreciate the compliment and look forward to serving you again in the future.

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the walk inn shower. I was really disturbed by the coifee maker being in the bathroom. I also liked the late check out time.
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 5 Apr 2024
Thank you for taking the time to respond to our survey. We appreciate your business and are beginning renovations to our hotel as well as guest rooms. We look forward to serving you again, and hopefully once our renovations are complete you will have a more enjoyable stay with us.

8/10 Good

Carrie, alliance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean with friendly staff we asked for linens for pullout bed and they checked three floors to supply them for us, hot breakfast for free wish they had bacon, there was no meat option. Elevators were fast and easy to food options. Is some construction outside for convention center but was fine. Pool towels available, water could be a lil warmer but not bad, unfortunately there was a kids party that came in shortltvaftervwe started swimming and we couldn't enjoy. O really we would stay again, hickory was nice to visit and this was close for the volleyball tournament.
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 9 Apr 2024
Thank you for your feedback, and the wonderful compliments, we appreciate your business. We apologize for the inconvenience of breakfast and hope that you will give us another chance to make things right for you on your next visit with us.

10/10 Excellent

Anne, East Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super quiet and the breakfast was fully stocked!
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing Hampton Inn of Hickory, we appreciate your business and the wonderful compliments. We are so very Happy that you enjoyed your stay with us and look forward to serving you again soon.

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The noise from cars and trucks going by on the highway was very loud. Other than that it was a great experience
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing Hampton Inn of Hickory, we appreciate your business and taking the time to respond to our survey. We are so very sorry for the highway noise that inconvenienced your stay. We also have ear plugs should you need them with your next visit to our property, and there may also be the option to move to the backside of the hotel. We hope that you come back to give us another chance and look forward to serving you again soon.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It's clean, and the staff was helpful! Location is great too!
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing Hampton Inn of Hickory, we appreciate your business and the wonderful compliments. We are so very Happy that you enjoyed your stay with us, look forward to serving you again soon.

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing Hampton Inn of Hickory, we appreciate your business and you taking the time to respond to our survey. We are so very Happy that you enjoyed your stay with us, look forward to serving you again soon.

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to our event.
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room and bathroom. Both were very clean.
Stayed 1 night in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

10/10 Excellent

Amy, Durham

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing Hampton Inn of Hickory, we appreciate your business and you taking the time to respond to our survey. We are so very Happy that you enjoyed your stay with us, look forward to serving you again soon.

10/10 Excellent

Darrin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, room was as described and many close choices to eat. Walk to convention center.
Stayed 1 night in Feb 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

4/10 Poor

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was like sleeping on a brick. The very idea of going to bed and sleeping involves lying down on a "soft" comfortable mattress so you'll be comfortable so you can go to sleep. These mattresses made for a very unpleasant stay for all of our group( 3 rooms). We all talked about the rock hard mattresses the next morning. Guess how many of us have sworn off Hampton Inn--6.
Stayed 1 night in Feb 2024
Response from Sarah L. Kincaid : Assistant General Manager on 26 Mar 2024
Thank you for choosing to stay at Hampton Inn of Hickory. We are sorry to hear that your groups stay was not satisfactory because of our mattresses. We are actually at the beginning of a full renovation to our rooms and property, and we would like for you all to give us another try once our renovations are complete. Have a great day!

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our new favorite. We’ve stayed at numerous hotels the past 3 yrs of traveling to Hickory, NC to see our son at Lenoir Rhyne University and this one is going to be our new “usual”. They’re consistent; check-in is smooth, quick and friendly. When we get in, the last thing we want to do is deal with a check-in wait or issue and having a clean & SUPER comfy room at a very reasonable price, is one last thing to worry about. In a great location to the Univ, Moretz stadium, restaurants, grocery stores & gas stations, on top of a complimentary full breakfast is worth every penny and more.
Stayed 1 night in Feb 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

10/10 Excellent

Jeffrey, Maryville

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect bed and room
Stayed 1 night in Feb 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

8/10 Good

JEFF, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for me.
Stayed 1 night in Jan 2024
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Dec 2023
Response from Sarah L. Kincaid : Assistant General Manager on 11 Mar 2024
Thank you for taking the time respond to our survey. We do apologize for the delayed response. We truly appreciate your business and are happy to know that you enjoyed your stay with us. Have a great day and we look forward to serving you again soon!

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for taking the time to respond to our survey. We look forward to hosting you again soon.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime I go to Hickory N. C. we stay at the Hampton Inn. The breakfast is fantastic, the staff are friendly. I would prefer that the make my bed and dump my trash daily.
Stayed 5 nights in Nov 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for the wonderful compliments. We do apologize that your room was not serviced as scheduled. Hiltons policy has changed for housekeeping service and now should be completed every two days, however you can request daily service as well. We hope that this information will help you in the future when you come back to visit us.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice stop. The staff were friendly and helpful. The breakfast was good with lots of choices. The room was fine but the carpet needs a good cleaning, as it had an odor to it. Bathroom was clean.
Stayed 1 night in Nov 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for taking the time to respond to our survey. We appreciate the wonderful compliments and definitely apologize for any inconvenience you may have encountered due the carpet odor. We will address this immediately, and hope that you will come back to visit us again soon.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for taking the time to respond to our survey. We look forward to hosting you again soon.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for taking the time to respond to our survey. We look forward to hosting you again soon.

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good pool was warm n breakfast was nice n hot room was very clean no complaints
Stayed 1 night in Nov 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for the wonderful compliments, and for choosing to stay at Hampton Inn of Hickory. We look forward to serving you again soon, and hope that you come back to see us.

6/10 Okay

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
hard mattress
Hotel was clean. The breakfast was good. Only complaint is the mattress was the most uncomfortable I have slept on. It was super super firm
Stayed 3 nights in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Dec 2023
Thank you for the wonderful compliments, and for choosing to stay at Hampton Inn of Hickory. We understand your concern with uncomfortable mattress, and do apologize for any inconvenience. We are at the beginning stages of planning for a renovation, and hope that you will come back for a visit once the renovations are completed. We look forward to serving you again soon.

10/10 Excellent

Megan, Roan mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend this hotel
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for the wonderful compliment! We enjoy what we do and look forward to serving you again soon!

10/10 Excellent

michele

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for staying with us! We look forward to serving you again soon!

8/10 Good

Danny

Liked: Cleanliness
Clean
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for the wonderful compliment! We enjoy what we do and look forward to serving you again soon!

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for choosing to stay with us! We look forward to serving you again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The night desk clerk was very friendly and professional. The breakfast staff was s very helpful and delightful woman.
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for the wonderful compliments! We enjoy what we do and look forward to serving you again soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Chef Will was great, breakfast with him was a real pleasure.
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 25 Oct 2023
Thank you so much for the wonderful compliment, we're so happy that you enjoyed your stay with us. We are very fortunate to have Will on our team! Have a great day, and we look forward to serving you again soon!

10/10 Excellent

Fredrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condition of the room was outstanding considering the age of this property.
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 19 Oct 2023
Thank you so much for choosing to stay with us here at Hampton Inn of Hickory! We appreciate the compliment and are scheduled to start renovations by the end of the year. We look forward to serving you again soon.

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond excellent. Helen , Will & Charles were so helpful with helping me with my handicap husband. We were unfamiliar with area & helped with directions to wedding venue. Also helped with checking to see if we needed anything each day. Anton helped me with getting my husband out of room while I held door. They were all so kind & wish more people like them. Only complaint is the bed in handicap room high for my handicap husband to get into. Our stay was wonderful, close to restaurants, etc.
Stayed 3 nights in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 17 Oct 2023
Thank you so much for the wonderful compliments! We love what we do, and certainly look forward to serving you again soon.

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Check in was easy, staff very friendly and professional, clean hotel, indoor pool was awesome…definitely staying here again.
Stayed 2 nights in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 17 Oct 2023
Thank you so much for the wonderful compliments! We look forward to serving you again soon.

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 10 Oct 2023
Thank you so much for choosing to stay at Hampton Inn of Hickory, and for the great review. We look forward to serving you again soon.

6/10 Okay

thomas

Stayed 2 nights in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Oct 2023
Thank you so much for choosing to stay at Hampton Inn of Hickory. We look forward to serving you again in the near future.

10/10 Excellent

WATARU

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD!
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 6 Oct 2023
Thank you so much for the wonderful compliment, we look forward to serving you again soon!

10/10 Excellent

JORDAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room.
Stayed 1 night in Oct 2023
Response from Sarah L. Kincaid : Assistant General Manager on 10 Oct 2023
Thank you so much for choosing to stay at Hampton Inn of Hickory, and for the great review. We look forward to serving you again soon.

6/10 Okay

Bobbie

Travelled with family
Liked: Cleanliness
Hampton Inn "got us" again during our stay. SOL for room service cleaning, even after requesting that it be done. Front desk then wanted me to self service items for our room by carrying clean towels up. We should get a discount for doing the cleaning staffs job. In addition, the outside parking lot and sidewalks have not seen a good pressure washing in a long time. Had to step over several patches of baked on gooey spills and cigarette butts.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton does it.
Comfy beds, nice pool, great Breakfast with alot of choices. Friendly staff.
Stayed 1 night in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 27 Sept 2023
Thank you for choosing to stay at Hampton Inn of Hickory, and for the wonderful compliments! We look forward to serving you again soon.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 20 Sept 2023
Thank you for staying at Hampton Inn of Hickory, we appreciate your business and look forward to serving you again soon!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive for a Family Stay in Hickory
Wonderful experience for a three-night family stay. Enjoyed the pool and the breakfast. A very good spread at breakfast! Friendly chef and front desk. Clean hotel. We will stay here again for sure.
Stayed 3 nights in Sep 2023
Response from Sarah L. Kincaid-Assistant General Manager on 20 Sept 2023
Thank you for staying at Hampton Inn of Hickory, we appreciate the wonderful compliments, and look forward to serving you again soon!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 20 Sept 2023
Thank you for staying at Hampton Inn of Hickory, we appreciate your business and look forward to serving you again soon!

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our overnight stay while traveling!
Stayed 1 night in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 14 Sept 2023
Thank you so much for choosing Hampton Inn of Hickory for your most recent lodging needs. We look forward to serving you again soon.

10/10 Excellent

TRAVIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff were great. Housekeeping was thorough and friendly. Rooms were clean and mostly quiet. Would definitely stay there again.
Stayed 4 nights in Sep 2023
Response from Sarah L. Kincaid : Assistant General Manager on 6 Sept 2023
Thank you so much for the wonderful compliments! We take pride in making our guests feel comfortable. We look forward to serving you on your next visit to Hickory.

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarah L. Kincaid : Assistant General Manager on 28 Aug 2023
Thank you for choosing Hampton Inn of Hickory for your most recent lodging needs. We look forward to serving you again!

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Sarah L. Kincaid : Assistant General Manager on 23 Aug 2023
Thank you for choosing Hampton Inn of Hickory for your most recent lodging needs. We look forward to serving you again soon.

10/10 Excellent

E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarah L. Kincaid : Assistant General Manager on 23 Aug 2023
Thank you for choosing Hampton Inn of Hickory for your most recent lodging needs. We look forward to serving you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sarah L. Kincaid : Assistant General Manager on 23 Aug 2023
Thank you for choosing Hampton Inn of Hickory for your most recent lodging needs. We look forward to serving you again soon!

6/10 Okay

Cloyd W

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't like that I was charged a $50.00 fee for my pet, when I saw that the place was pet friendly. No notice of a fee being charged was prominently displayed on the website when I booked my room. If it had I would have either stayed someplace else or not brought my pet.
Stayed 2 nights in Aug 2023
Response from Sarah L. Kincaid : Assistant General Manager on 31 Aug 2023
Thank you for choosing Hampton Inn of Hickory, we appreciate your survey response. I do apologize that Expedia did not have the pet fee listed on their booking page. They have been made aware that all Hilton properties are pet friendly as of March 2022, and all Hilton websites have it posted. I completely understand your frustration and hope that you come back to visit us here at Hampton Inn.