Ratings based on 784 verified reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 22-Sep-2019
Great to use the health club. Breakfast had lots of choice
5 out of 5
by a verified traveller

Posted 15-Sep-2019
Check in was efficient and friendly. Our room was exactly what we asked for. Beds were comfortable. Bathroom clean with large fluffy white towels. Tea and coffee with biscuit in the room. Bedroom was a good temperature. Lots of mirrors and draw space. The swimming pool was a good temperature i always worry about it being too cold but i had no problems getting in. The steam room and sauna were clean. The jacuzzi could have been a bit warmer as i like then hot. The changing rooms were spacious and clean with hair dryers. At breakfast there were plenty of choice, staff friendly and could not do enough for us. Food was scrumptious. Had a lovely stay and will stay again.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Sep-2019
2 out of 5
by a verified traveller

Posted 09-Sep-2019
The beds were uncomfortable, bathroom tired service very slow in restaurant
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 09-Sep-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 01-Sep-2019
2 out of 5
by a verified traveller

Posted 31-Jul-2019
The upsides of this property are welcoming staff, largish rooms, good location. The downsides are that it was not properly cleaned and tired. The toilet did not flush properly, the TV remote did not work and there was no air con in the room. Service in the restaurant was very slow. Coffee was awful and so was the cooking of the breakfast. Alcoholic drinks were good though - wine very good. But generally to be avoided unless the price is very cheap or the others are full.
3 out of 5
by a verified traveller

Posted 30-Jul-2019
Positive - Service and attitude from front of house and breakfast staff as well as a quality & selection of food at breakfast was brilliant. Negative - Bedroom was way below standard! Not as expected for a Hilton! Very disappointed!
3 out of 5
by a verified traveller

Posted 22-Jul-2019
Location fine. No ice in main bar. Drinks expensive. We ended up walking back into town for drinks, especially with no ice available.... Bed mattress very uncomfortable.. Hotel is looking tired in general.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 14-Jul-2019