We stayed overnight to attend a wedding. Check in was quick and friendly. No sign of the free bottle of wine promised as 'silver' members through Hotels.com but hey ho.
Room was fine and clean, bathroom could do with a bit of TLC. Bin lid falls off when raised slightly and grouting needs some work.
Stair carpet patched with tape, just looks like it needs a few quid spending to bring it up to scratch
Saying that, main bar area is clean and modern.Bar and venue staff were lovely as was breakfast service.
Overall, a 4/5. Very few complaints but at over £100 a night (booked a year in advance wth no cancellation option) I think they are relying on there being no local alternatives.