Get an overview of this hotelLuxury hotel with 2 restaurants and bar/lounge

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Business centre
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Situated in the historical district, this luxury hotel is 1.4 mi (2.3 km) from Ganden Sumtseling Monastery and within 6 mi (10 km) of Diqing Museum and Guishan Park. Bigu Heaven Pool and Shuodu Lake, Shangri-La are also within 32 mi (52 km).

Hotel Features

This hotel features 2 restaurants, a bar/lounge, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and a meeting room are onsite.

Room Amenities

All 72 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like sitting areas and coffee makers. Other amenities available to guests include free minibar items, Select Comfort beds, and 24-hour room service.

Songtsam Retreat at Shangri-La - MGallery Collection

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center, limo/town car service, and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measure 1765 square feet (164 square meters). This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an area shuttle within 8 km and a roundtrip airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Songtsam Retreat at Shangri-La - MGallery Collection has designated areas for smoking.

  • Barbecue grill(s) 
  • Library 
  • Picnic area 
  • Bar/lounge 
  • Babysitting or childcare 
  • 24-hour front desk 
  • Business center 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Year Built 2009 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Computer station 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 164 
  • Number of meeting rooms - 2 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Number of restaurants - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 1765 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Total number of rooms - 72 
  • One meeting room 
  • Number of floors - 2 
  • Number of buildings/towers - 24 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Fireplace in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • DVD player 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Slippers 
  • Shower only 
  • Iron/ironing board (on request) 
  • Television 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Down comforter 
  • Sleep Number by Select Comfort mattress 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free wired Internet 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Tibetan Resturant - Overlooking the garden, this restaurant serves breakfast and lunch.

Western Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only.

Library Lounge Bar - Onsite bar.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Yoga classes/instruction on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 92 per person (approximately)
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Songtsam
  • Songtsam Retreat
  • Songtsam Retreat Hotel
  • Songtsam Retreat Hotel Shangri-La MGallery Collection
  • Songtsam Retreat Shangri-La MGallery Collection
  • Songtsam Retreat At Shangri-La Hotel Shangri-La County
  • Songtsam Retreat Shangri-La MGallery Collection Hotel
  • Songtsam Retreat MGallery Collection Hotel
  • Songtsam Retreat MGallery Collection
  • Songtsam Retreat at Shangri La MGallery Collection

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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