BBQ/picnic Area

Reviews of Banyan Tree Ringha

5 out of 5
Banyan Tree Ringha
Hong Po Village, Jian Tang Town, Diqing Tibetan Prefecture, Deqin, Yunnan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

yannick, Seignosse, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel in an unbelievable place
A room in a typical farm house in a Tibetan village, what could be better for relaxing ? Hotel is so beautiful and his Tibetan staff is perfect
Stayed 2 nights in Nov 2017

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Location - Authentic Experience
Our experience at Banyan Tree Ringha was exceptional from start to finish. We were welcomed with warming ginger tea and an efficient check-in. Our room was huge, with authentic interior design that reflected the local region. We stayed in a spa room, so had a separate area for treatments, along with the most stylish bath tub I've ever seen - just what tired legs needed after a day of hiking! We also treated ourselves to a spa treatment, which was hands down the best massage I've ever had. The therapists are extremely knowledgeable and provide an exceptional spa experience. Location-wise, the hotel is in a quiet village, next to a stunning river and surrounded by open countryside. It's about a 20 minute drive in ShangriLa, but we spent the whole time enjoying the nearby walks. But like all truly exceptional hotels, what really sets it apart is the staff. They provide a warm, genuinely welcoming service, and are constantly thinking about how to make your stay even better. They even arranged a special birthday dinner with a local Tibetan family, so we could learn more about the culture and experience authentic cuisine. It was so much fun! And the food was delicious... Can't wait to come back!

10/10 Excellent

Chinn, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Although it is a little bit further away and the road was not completely paved, Banyan Tree Ringha has the most friendly staff I have ever encountered. They made the discomfort of adjusting to higher attitude much bearable. The rooms are big and clean with lots of local flair. The meals are delicious but a little pricy. I would totally come back again.
Response from Stephen on 25 Jul 2015
Dear Guest Thank you very much for your positive observations, which has been shared while staying at Banyan Tree Ringha. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and making further initiates and corrective actions for any areas that we have failed to meet your expectations. Now the road to our hotel is completely paved with tar, the flowers by the road are blooming, they are looking forward to seeing you again. We thank you again for taking the time to let us know your thoughts and truly appreciate your constructive feedback. Warm regards Stephen Hu

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms, but the staff needs training
The room was beyond my expectations, especially for the money. The setting was peaceful and serene, and worth checking out. But the staff was not trained to support a high class experience that I come to expect from the Banyan Tree. I don't blame the individuals, as it was clear they lacked any sort of professional training. Dinner was a bad experience, breakfast not much better.
Response from Stephen Hu on 14 Apr 2015
Dear Guest Thank you for taking the time to share your constructive feedback, which we take seriously based on your experience at the Banyan Tree Ringha. We have gone through your comments with our team and if there is an opportunity that you would visit us again, we are confident you will find a tremendous improvements on the areas you have recently addressed. Thank you for staying in Banyan Tree Ringha, and we will reassure your next stay will be one to always remember at this amazing Lost Horizon. Warmest regards, Stephen Hu

10/10 Excellent

Peter, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a location relatively far away
Great cozy hotel in a location relatively far away from the city center

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel is beautiful and a worthwhile experience
The Hotel is beautiful and a worthwhile experience. Be aware that the bathroom is in the lower floor with steep stairs. Some rooms are very far from the entrance, restaurant and lobby, and while there is a boogie service, it is inconvenient. The road to the hotel is a disaster. It is in such bad shape (September 2012) that the drive is very slow. The location is far from town, add this to the bad road and it becomes slower. The hotel appeared to be understaffed. At times they would not answer the phone and service in the restaurants was slow. Every staff member is eager to please, but during my stay they were few and busy with the few guests. These rooms are not for Sr. Citizens. Nonetheless the beauty of the hotel and place trumps the above issues.

8/10 Good

Thomas and Zoe, New York and China

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning scenery and spiritual location for all!
The location is truly stunning and with friendly and knowledeagble staff it makes for a great all round experience. The tour guide 'Sonam' is particularly helpful. Fluent in English and well-versed in local and Buddhist knowledge she is a charming guide and wonderful with kids. They have a great spa too and we left our kid sin the lobby with some of the staff whilst we chilled out. Given the unique structure and general warmth of the people they had more fun than with us!

10/10 Excellent

Chenguang, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and unique location, will come next time
Stayed 1 night in Jul 2022

4/10 Poor

YUN

Liked: Room comfort
Disliked: Cleanliness, staff & service
不得不说,这家悦榕庄住宿体验的性价比实在比较低。 环境还可以,离大宝寺很近,与周围藏族农村的环境比较融入,很安静,村中唯一的酒店,没有大批游客的吵扰,不过周围没有餐馆、交通只能叫车。 服务实在让人很失望,住宿第一天在卫生间放装饰物的小龛台上看到前一位客人留下的烟蒂(我和我先生都不抽烟);客房号称碧螺春的绿茶罐中放的是陈茶、而且恐怕也不是碧螺春;有线电视没有声音,我先生看了2天的哑剧世界杯球赛;可能看到我们是中国人吧,餐厅服务员的眼神好势利冷漠、努力挤出一点微笑。这家悦榕庄的精品店中东西也比丽江店少很多,其他服务也乏善可陈。 可能今后不会考虑住悦榕庄了,真是太不愉快的住宿感受了。
Stayed 2 nights in Jun 2018
Response from Stephanie Cui From Sales&Marketing Department on 2 Jul 2018
尊敬的宾客:您好!非常感谢您入住香格里拉腹地的传奇静谧之所----仁安悦榕庄。酒店位于幽静美丽的仁安山谷中,让您静享自然,收获能量。非常抱歉,给您此次行程带来了不便。我已将您的这些困扰反馈给我们酒店的管理层,会尽快对相应的问题进行改善和培训。酒店的员工几乎来自于本地的藏族同事,也许在沟通和服务中产生一些误解还请您谅解。每位同事每周都会接受卓越服务的培训,今后我们加倍加强这部分的重量,希望带给您和其他宾客最棒的度假体验。同时,也非常遗憾,在您入住期间未能及时发现和解决您的问题;悦榕阁的产品具有当地特色,多为香格里拉本地的精选纪念品。如您有其他购买的需要的纪念品或产品,也可以咨询我们的同事,会很乐意为您服务。我们诚挚邀请您下个季节继续体验仁安悦榕庄,在您的建议下我们会做的更好。同时,我们推荐其他悦榕酒店和度假村,继续开启您的感官圣殿之旅。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exklusives landhotel
Hotel liegt nahe eines Dorfes, sehr ruhig, gut zum Wandern, Tibetstil
Stayed 3 nights in May 2018
Response from Stephanie Cui From Sales&Marketing Department on 4 Jul 2018
Dear Valued Guest, Welcome to staying with us! We sincerely thank you for your support and sharing! Banyan Tree Ringha is located in a mountainous area named Ringha Valley. In this setting, 3,200 metres above sea level, you could experience the magic and beauty first imagined by James Hilton in his classic best-selling novel, The Lost Horizon. We do hope you enjoy your stay with Banyan Tree Ringha and Shangri-la! We also recommendation other Banyan Tree Hotels&Resorts for you, Sensing the Banyan Tree moment!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2018
Response from Stephanie Cui From Sales&Marketing Department on 12 Dec 2018
尊敬的宾客:您好,感谢您的入住,用宝贵的时间与我们分享您的入住体验,感受隐觅在神秘香格里拉腹地的传奇静谧之所----仁安悦榕庄。 酒店面朝仁安山谷,正值初夏,绿意浓浓,山谷中一派生机盎然,您可在这片“绿野仙踪”之境尽情汲取大自然赋予的灵感与能量。 我们的每一位同事都致力于为客人提供最佳的度假体验,很荣幸一切都得到您的喜爱,我将会与同事分享您的认可,也希望您能将美好的度假体验分享给家人和朋友。 期待您再次入住,继续感受我们的卓越服务。同时,我们诚挚地向您推荐其它悦榕庄酒店及度假村,开启您的感官圣殿之旅!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有特色的酒店
总体还是不错的,就是设施有点陈旧了。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Peaceful and Relaxing

8/10 Good

Su Chin

Liked: Staff & service
Disliked: Cleanliness
房子內部有點老耆

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel but condtions is average!
Good hotel but the condition is NOT comparison with other Banyan Tree. The room is too big and sometimes this is NOT a good thing. The fire place doesn't work and room is clod. The services are good and all staff are very friendly.
Dear Valuable Guest, Greetings from Banyan Tree Ringha. From all the team we would like to thank you for taking time to write your experience while staying with us and how our team made you feel welcomed to this unique and stylish Tibetan Lodges by Banyan Tree. Without excuses, the designs of our lodges were created for comfort, given the original Tibetan houses are designed differently to what we have created here. When you take a normal Tibetan house, the downstairs are designed to keep their animals inside and also stay warm during the night which creates heat to the upper level. We took that area while designing the lodges, and converted that into the main bathroom facilities, leaving the upper floor with more bed and lounge room space. Also we built the hotel in Ringha valley to blend in the surroundings of the Tibetan villagers for the whole purpose of staying away from the main busy town to create the real Tibetan experience in the valley where 6 Tibetan families that have been living here for centuries. The guest rooms are equipped with fire place, if you want to switch it on, you can inform our staff to ignite it on. Our lovely team are grateful for recognizing their efforts to give you a true Tibetan hospitality experience. Do accept our sincere apologies on behalf of our team for any inconveniences however caused to you and your family. Once again, thank you for taking the time to share your experience with us and do hope on having the pleasure to welcome you back again to Banyan Tree Ringha. Warm regards Stephen Hu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

天河水蝎, 昆明

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常有特色的一家悦榕