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Overview of The Phoenix Hostel Shanghai

Photo gallery

Guest reviews

4.3 / 5Excellent
211 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationPeople's Square3 min walk
Popular LocationShanghai Museum5 min walk
Popular LocationNanjing Road Shopping District8 min walk
AirportShanghai (PVG-Pudong Intl.)48 min drive

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  • Twin Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
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  • Double Room (A)

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Single Room

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Single Bed
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  • Shared Male Dormitory, 1 Twin Bed (8 Beds Dormitory)

    Room amenities

    • Sleeps 8
    • 1 Single Bed
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  • Shared Male Dormitory, 1 Twin Bed (6 Beds Dormitory)

    Room amenities

    • Sleeps 6
    • 1 Single Bed
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  • Shared Male Dormitory, 1 Twin Bed (4 Beds Dormitory)

    Room amenities

    • Sleeps 4
    • 1 Single Bed
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  • Double Room (B)

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Shared Female Dormitory, 1 Twin Bed (4 Beds Dormitory)

    Room amenities

    • Sleeps 4
    • 1 Single Bed
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  • Shared Female Dormitory, 1 Twin Bed (6 Beds Dormitory)

    Room amenities

    • Sleeps 6
    • 1 Single Bed
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  • Shared Female Dormitory, 1 Twin Bed (8 Beds Dormitory)

    Room amenities

    • Sleeps 8
    • 1 Single Bed
    Show details

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, The Phoenix Hostel Shanghai is in the city centre and near a train station. The area's natural beauty can be seen at The Bund and Yu Garden, while Shanghai Museum and Former French Concession are cultural highlights. Great World Entertainment Center and Shanghai Ocean Aquarium are also worth visiting.

Popular Location

What's nearby

  • People's Square - 3 min walk
  • Shanghai Museum - 5 min walk
  • Nanjing Road Shopping District - 8 min walk
  • Yuyuan Garden - 18 min walk
  • Xintiandi Style Shoppping Centre - 7 min drive

Getting around

  • Dashijie Station - 4 min walk
  • Shanghai Railway Station - 5 min drive
  • Shanghai (PVG-Pudong Intl.) - 48 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

The Phoenix Hostel Shanghai

Shanghai hostel in Downtown Shanghai, walk to People's Square
Along with a restaurant, this smoke-free hostel has a bar/lounge and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and dry cleaning are on-site. All 50 rooms offer free WiFi, room service and TVs with cable channels. Guests will also find coffee/tea makers, showers and desks.
The Phoenix Hostel Shanghai offers 50 forms of accommodation with coffee/tea makers and complimentary slippers. Cable televisions are provided.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CNY 60 per day
Discounted parking nearby
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–9:00 AM: CNY 38 for adults and CNY 38 for children
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Corner/local shop
Library

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Chinese
English

Outdoors

Garden
Terrace

More

Shared microwave
Shared fridge
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)

Bathroom

Free toiletries
Shower

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker

More

Desk
Slippers

Policies

Check-in

Check-in between noon and 12:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 38 for adults and CNY 38 for children (approximately)
  • Airport shuttle fee: CNY 280 per vehicle
  • Airport shuttle fee per child: CNY 280 (from 6 to 18 years old)
  • Valet parking fee: CNY 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CNY 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Hostel Shanghai
Phoenix Shanghai
The Phoenix Hostel Shanghai Shanghai
The Phoenix Hostel Shanghai Hostel/Backpacker accommodation

Guest reviews

4.3
Excellent
5 - Excellent
96
4 - Good
92
3 - Okay
16
2 - Mediocre
4
1 - Poor
3
4.2
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very international feel to the whole place. Good mix of domestic and foreign clients. Free upgrade from 8 bed dorm to twin shared room. Have been using Phoenix for 8 years. The only place I'd stay!

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and close to attractions

It was central to the main attractions with clean amenities and friendly staffs.

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Wonderful experience! Danny was especially helpful for us. Comfortable room, affordable prices, and a cool rooftop bar for hanging out. The location was also wonderful - tons of good, cheap food places nearby, and we weren’t far from the Shanghai Museum and a metro stop! I would happily stay here again. It’s an unbeatable value.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Amazing location with easy access to tourist attractions and delicious food. Rooftop bar was nice and relaxing, and hostel staff was welcoming and helpful. Would happily stay here again.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

We’ve had the best rest! Although the construction activity that goes on in the morning can be slightly annoying. Everything else is quite awesome tho ! Love the rooftop bar.

Stayed 3 nights in Dec 2019