Daily buffet breakfast for a fee
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Reviews of Shanghai Airlines Travel Hotel

3.5 out of 5
Shanghai Airlines Travel Hotel
No. 1909 Jiang Zhen Road, Pudong Airport, Shanghai

Reviews

6.4
Rating 10 - Excellent. 78 out of 717 reviews" "
Rating 8 - Good. 236 out of 717 reviews" "
Rating 6 - Okay. 234 out of 717 reviews" "
Rating 4 - Poor. 115 out of 717 reviews" "
Rating 2 - Terrible. 54 out of 717 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Conan

Stayed 1 night in Jan 2020

10/10 Excellent

Franklin, Los Angeles, California

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price hotel very cheap and close to the airport
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was so beautiful. I liked food and room as well.
Stayed 1 night in Jan 2020

2/10 Terrible

Chaundra

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reviews about no toiletries are not true the hotel is definitely good for an overnight stay many crew members are there as well
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

yuchu

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not for expats!
The people working there were very nice and helpful but the rooms are dated, carpets stained and generally need a complete redo which I think is happening. Also this is not really a property for expats who do not speak Chinese
Stayed 1 night in Nov 2019

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great hotel as you get what u oay for. I stayed for 12 hours only and needed a shower in transit at PVG Negative--- Cleanliness 5 out of 10, must carry your slippers and water, no food for vegetarian, airport shuttle starts at 930 am as told by shuttle driver standing in arrivals lol he refused to take us to hotel and told us to take taxi fro. Airport-- was quite funny to have shuttle tell us to take taxi at airport Positive---- great location, excellent friendly staff, toom size ok, green tea with kettle in room, refrigerator in room and beds clean but floor horrible, room staff friendly Room wifi sketchy and as usual no one in China knows english till they see a transaction to make money
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, only ~4 km to PVG airport with free shuttle every 1 hour.
Stayed 1 night in Nov 2019

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
For layovers not holidays
Used this hotel as I had a 13hr layover in Shanghai. Free shuttle bus was on time, receptionist a bit grumpy but the room was clean and did the job. I wouldn’t use it for a holiday but for airport stay overs it does the trick.
Stayed 1 night in Nov 2019

8/10 Good

John P

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Taryne

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay there again
The room had ants, reeked of cigarette and was overall in bad repair (including furniture falling apart and mould).
Stayed 1 night in Oct 2019

4/10 Poor

Antonina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Gwen

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport with a free shuttle bus to and from the hotel. The staff are very friendly and helpful and the rooms are good value for money.
Stayed 1 night in Sep 2019

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one spoke English; I could not buy any needed supplies, the Wi-Fi didn't work in my room, there was no "English" signs in the entire Hotel. The staff was NOT friendly.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Very convenient to airport and also shuttle bus every 30 minutes!
Stayed 1 night in Aug 2019

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The carpet look as if out of an old student flat. Place was needing love. Ripped lace curtain, shower leaked all over floor. It was clean but much just worn out. Staff friendly & helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Jen Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Zhigang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful overall.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Paul

Disliked: Staff & service
Disappointed
Room needed for a 1 night stop over before catching another flight. Rooms were tired and unable to connect to WiFi. Very limited English spoken by staff.
Stayed 1 night in May 2019

2/10 Terrible

Luling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean. Carpets are dirty towels are so old
Stayed 1 night in Apr 2019

6/10 Okay

Mel

Travelled with family
Staff not very friendly, but they were efficient nonetheless. Food in restaurant reasonably priced and there was a good selection on offer for breakfast. Carpets a little tired looking but a short, free, shuttle bus ride away from Pudong Airport.
Stayed 1 night in Apr 2019

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
The no hassle place
The place needs renos because is dated. Carpets, paint job, etc. Great potential if refreshed. Not to noisy. Nothing to do in the area. Ten minutes to the airport and excellent free shuttle service
Stayed 1 night in Apr 2019

6/10 Okay

Fritjof

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
practical, good location and well priced, but old and not so clean
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

ANG, Malaysia

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to make improvement on room facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at for a layover or short trip. The staff was helpful and the hotel is clean. It’s a 15 minute ride to the airport and they provide a free shuttle.
Stayed 1 night in Mar 2019

4/10 Poor

Susana

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was very dated and the shower drain went down really slow.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very close to Pudong Airport and has a free shuttle bus to and from the airport on the hour. Value for money as a stop-over hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stayed here for the next day flight. As usual good place to stay!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location. There is airport shuttle every hour in the morning.
Stayed 1 night in Jan 2019

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room on short notice
Good room close to airport, beds a bit too hard. Teabags were 1 year out of date. 2 Travel adapters with USB ports fantastic
Stayed 1 night in Jan 2019

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hard beds
Bed was so hard I lost feeling in my legs. Tv did not work and reception was less than courteous
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It’s an older hotel but clean. Provides great shuttle bus service to PVG airport. Good for late night arrivals to PVG with an early morning departure. Nothing is nearby hotel. Didn’t get a chance to eat at its restaurant. Regarding PVG, recommend you book an early morning departure. Flight delays from the airport multiply as the day progresses.
Stayed 1 night in Dec 2018

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cold and hungry
Reception is a little cold. Meals in the dining room for vegetarians was basically toast and jam.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018