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Overview of Pudong Shangri-La East Shanghai

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Exterior
2 indoor pools, pool loungers
2 indoor pools, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, down duvet
1 bedroom, Egyptian cotton sheets, premium bedding, down duvet

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationShanghai World Financial Center5 min walk
    Popular LocationOriental Pearl Tower8 min walk
    Popular LocationJin Mao Tower13 min walk
    AirportShanghai (PVG-Pudong Intl.)55 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, Pudong Shangri-La East Shanghai is in Pudong neighbourhood and is connected to the convention centre. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Travelling with kids? Consider Shanghai Disneyland©, or check out an event or a game at Mercedes Benz Arena. Guests appreciate the hotel's convenience for public transportation: Lujiazui Station is 7 minutes on foot.
Visit our Shanghai travel guide
Popular Location

What's nearby

  • Shanghai World Financial Center - 5 min walk
  • Oriental Pearl Tower - 8 min walk
  • Shanghai Tower - 10 min walk
  • Shanghai Municipal History Museum - 13 min walk
  • Jin Mao Tower - 13 min walk

Getting around

  • Lujiazui Station - 7 min walk
  • Shanghai South Railway Station - 15 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 55 min drive

Restaurants

  • Yi Cafe — 1 min walk
  • Gui Hua Lou — 1 min walk
  • Paulaner Brauhaus Shanghai - 3 min walk
  • The Kitchen Salvatore Cuomo - 12 min walk
  • Din Tai Fung - 12 min walk

About this property

Pudong Shangri-La East Shanghai

5-star luxury hotel connected to the convention centre in Pudong
This smoke-free hotel features 5 restaurants, 2 indoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 950 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include free minibar items, Egyptian cotton sheets and LCD TVs.
Pudong Shangri-La East Shanghai offers 950 forms of accommodation with free minibar items and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 23-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a health club and a sauna.
CHI, The Spa has 9 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

Pudong Shangri-La East Shanghai is listed in the 2011 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: CNY 120 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 255 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 indoor pools
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool sunloungers

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheel-chair doorways

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 23-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 480.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 255 per person (approximately)
  • Airport shuttle fee: CNY 970 per vehicle (one-way)
  • Valet parking fee: CNY 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 480.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri-La East Shanghai Shanghai
Pudong Shangri-La East Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Pudong Shangri-La East Shanghai and receive a full refund?
Yes, Pudong Shangri-La East Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Pudong Shangri-La East Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pudong Shangri-La East Shanghai?
As of 27 Nov 2020, prices found for a 1-night stay for 2 adults at Pudong Shangri-La East Shanghai on 3 Dec 2020 start from £131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pudong Shangri-La East Shanghai have a pool?
Yes, this property has 2 Indoor pools.
Is Pudong Shangri-La East Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pudong Shangri-La East Shanghai?
Valet parking is available for CNY 120 per day.
What time is check-in at Pudong Shangri-La East Shanghai?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Pudong Shangri-La East Shanghai?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Pudong Shangri-La East Shanghai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 970 per vehicle, one-way, applies.
Where is Pudong Shangri-La East Shanghai located?
This family-friendly Shanghai hotel is located on the waterfront, within a 10-minute walk of Shanghai World Financial Center and Oriental Pearl Tower. Shanghai Tower and Jin Mao Tower are also within 15 minutes. Lujiazui Station is 7 minutes by foot and Dongchang Road Station is 16 minutes.
4.3
Excellent
5 - Excellent
287
4 - Good
144
3 - Okay
42
2 - Poor
18
1 - Terrible
19

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Nice Hotel
I stayed at the Shangri-la Pudong around the Lunar New Year. It is close to two large shopping malls, restaurants, and the subway. Using the latter, it's just one stop from East Nanjing Road, and similarly it's a short taxi ride to the Bund. The view from my room of the Bund was spectacular. Breakfast was quite good as well.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a unique location, easy to find. The staff helped us a lot and the place was very clean. The food was really superb as well.
Stayed 1 night in Jan 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Better English please
Communication with front desk were at times frustrating due to the lack of understanding in the English language
Stayed 2 nights in Jan 2020

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