Courtyard
Check availability

Reviews of Mercure Shanghai NECC

3.5 out of 5
Mercure Shanghai NECC
No 666 Panlong Road, Qingpu District, Shanghai

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ugur, Turkiye

Business traveller
Disliked: Amenities, property conditions & facilities
Foods not enough,,very poor,,hotel by the road too much sound,,climate system no good
Stayed 4 nights in Dec 2019

2/10 Terrible

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice Hotel Horrible Staff Never Going Back There
Horrible staff
Stayed 2 nights in Jul 2019
Response from Reservation Manager on 29 Jul 2019
Dear Mr. Eduardo, Thank you so much for staying with us, unfortunately your bad experience with our staff, The hotel are newly and we will keep train our staff for standard service, hope this is not your last stay, welcome to tell us your next visit,we could prepare everything before you arrive. We are looking forward your next trip to Shanghai

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Was great, just the staff should be more fluent in English. Further the hotel is 2.5KM from the NECC exhibition and not the 900 meters as advertised. WIFI is an issue in China. You probably need to purchase a local simcard.
Stayed 5 nights in Mar 2019
Response from Sky Lian on 14 Mar 2019
Dear guest, Greetings from the entire team here at Mercure Shanghai NECC. Thank you for choosing to stay with us when in Shanghai. Please be certain that your comments are extremely important to us. We sincerely hope that we have the chance welcoming you here again in the not too distant future. Once again, thank you for staying at our hotel and we all wish you pleasant upcoming travels. Best regards, Sky Lian, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Very modern and very clean. A short walk to metro station.
Stayed 2 nights in Feb 2019
Response from Sky Lian on 15 Feb 2019
Dear guest, in name of the entire team here at Mercure Shanghai NECC.I would like to thank you for staying with us recently. We are very glad to understand you enjoyed your overall stay and sincerely hope we have the pleasure welcoming you here again. We wish you pleasant upcoming travels and all the best to you. Best regards, Sky Lian， General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Phoenix Chan on 2 Apr 2019
Dear guest, In name of the entire team here at Mercure Shanghai NECC.I would like to thank you for staying with us recently. We are very glad to understand you enjoyed your overall stay and sincerely hope we have the pleasure welcoming you here again. We wish you pleasant upcoming travels and all the best to you. Best regards, Mercure Shanghai NECC

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical lodging
Nice place for the price
Stayed 4 nights in Oct 2018
Response from Sky Lian on 2 Dec 2018
Dear guest, Greetings from the entire team here at Mercure Shanghai NECC. Thank you for choosing to stay with us when in Shanghai. Thanks very much for your compliment to our rooms.We look forward to having the pleasure of serving you again.Wish you have a nice life! Best regards, General Manager, Sky Lian Mercure Shanghai NECC

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Leider entspricht die angegebene Beschreibung nicht der tatsächlichen Ausstattung. Es sind KEINE Bar und KEIN Restaurant im Hotel vorhanden... + Personal sehr freundlich und bemüht + Zimmer sind sauber und gut Ausgestattet - keine europäisches TV
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz stay for the China International exhibition.
Very kindly Staff, well maintained building. I had some difficulities with work during my stay there, and they did their best to solve my issues. Thanks a lot! I definitely would stay again. Plz note, not many restaurants nearby but can find some 2km away.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2019
Response from Sky Lian on 13 Feb 2019
Dear guest, Warm greetings from the entire team here at Mercure Shanghai NECC. Thank you very much for staying with us recently. We always strive to offer the best possible service to our valued guests throughout their stay at our hotel. It would be our pleasure welcoming you here again should you ever return to this beautiful city. Best regards, Sky Lian, General Manager