Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Dallas TX

Closest to Airport, far from City

Posted 19-Apr-2016
Pros: The staff will do anything to make you happy
Great place to stay if you have business at or near airport
4 out of 5
by A verified traveller from Dallas, TX

Close to Airport

Posted 15-Apr-2016
Close to airport. Hotel shuttle and car are good services
4 out of 5
by A verified traveller from London

Good hotel close to the airport

Posted 07-Apr-2016
Pros: The pool and proximity to the airport.
Cons: Solid walls built between bedroom and bathroom without any glass in it.
Location: Airport
This is a high standard hotel very close to the airport (5 minutes by free shuttle). We stayed one night only and had a good buffet dinner. The pool is very nice and the hotel clean and mostly comfortable except for one serious defect. The idiot architects who design bathrooms with glass partitions to the bedrooms should not be allowed to get away with them . Why do I have to be woken up when my partner goes to the bathroom.Why should I have to be woken up when he shaves early in the morning? I know it is quite a fashionable thing to do, but it is most annoying and impractical unless the rooms have single occupancy.
2 out of 5
by A verified traveller

Posted 19-Feb-2016
Staff not very cooperative. Hotel policy too complicated which sees more hotel interest thsn customers.
3 out of 5
by A verified traveller from Northallerton, UK

Not a nice stay

Posted 07-Feb-2016
Pros: Clean, comfortable hotel Close to the airport
Cons: Staff to have extra training on customer service and racial sensitivity
Location: The hotel is in an isolated location. There is nothing to see or do or shop near the hotel. It is the closest to the airport and so very convenient.
The staff made this a very bad experience. They said they were busy with a wedding and did not allot rooms even at 3:30pm (well past checkin time). Once allotted we (3 in total - 1 Indian and 2 foreign friends) were given rooms on different floors, even though it was the same booking. As it happens, probably by complete coincidence, that all the people on my floor appeared to be from the same nationality where as my friends said that people on their floor appeared to be non-local individuals. This is the only airport hotel for HYD and it shows because even at dinner and checkout one is made to feel as it they were an imposition on the staff rather than made to feel welcome. Even my friends said that they could make out the complete contrast in hospitality between the hotel that they stayed in Vijayawada (where they visited) to the Novotel hotel. The rooms were of high quality though. They were clean and the location close to the airport means that this hotel will always be busy and convenient for short staying customers. I urge the senior management of the hotel to look into the staff issues as this leaves a bad impression on the hotel chain which otherwise has a good name (and I have stayed-in in other countries)
3 out of 5
by Amit from Delhi

Posted 01-Feb-2016 on Hotels
I would have loked a better Hotel room , looked shabby
5 out of 5
by A verified traveller

Nice hotel

Posted 29-Jan-2016
Was really surprised with the service. Will def stay there again. No complaints absolutely loved my 2 night stay.
5 out of 5
by A verified traveller

Very helpful employees and great service

Posted 29-Jan-2016
Pros: The great service
Cons: Nothing
Location: Great for the airport and getting out and round the city
Every one I came across were very helpful and friendly and gave great service
5 out of 5
by A verified traveller

Nice hotel right next to the airport

Posted 24-Jan-2016
Nice hotel, very conveniently located.
5 out of 5
by MADHUKAR from New Delhi

Novotel Hyd

Posted 19-Jan-2016 on Hotels
Regular hotel I stay in HydBad. Convenient overnight stay free pick up Drop