Nice hotel easy access to airport
I was impressed with the helpful staff, Maitri, who welcomed and made me feel at home. She went out of way on my departure to ensure and put my mind at rest in checking in, personally reassuring me. M Venkat kindly went out of way to guide me right up to check in counter, as requested by Maitri.Rajan Kumar in the restaurant took time to hear my view and opinion on single traveller with small appetite! He was open to suggestions and I felt I was talking to a genuine concerned person who wanted to ensure good service on behalf of Novotel. I cannot fault the ever friendly staff. The restaurant could cater whereby half portions could be offered, avoiding wastage and give wider choice for people with smaller diet. Overall excellent hotel,easy access to airport and a good shuttle service.