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Reviews of Sudamala Resort, Seraya, Flores

4 out of 5
Sudamala Resort, Seraya, Flores
Pulau Seraya Kecil, Manggarai Barat, Flores, Labuan Bajo, Nusa Tenggara Timur

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 47 reviews" "
Rating 8 - Good. 10 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yupeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
I cannot speak highly enough of this resort. The staff were amazing, the villas beautiful and the house reef just incredible. Do not hesitate to book this. Absolute bliss.
Stayed 4 nights in Oct 2022

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely go back
We went during the rainy season where a lot of tours for all of Labuan Bajo were cancelled due to weather conditions. In saying that, we were able to enjoy being on the resort. The house reef is incredible for snorkeling. We saw turtles, reef sharks, a Ray, many lion fish and a whole tonne of reef fish and coral. What made the trip even better were the staff who worked there. Super friendly, thoughtful and caring. We would both definitely go back after such a lovely stay there.
Stayed 3 nights in Jan 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019

10/10 Excellent

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We usually avoid resort hotels but Sudamala was fabulous - the absolute highlight of our trip around Indonesia.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Beware if you book with this property some of the units have a shared wall with an additional shared door between the units. With a shared door that is only a few centimeters thick......There was a group next to me he came back from the bar drunk and made a lot of noise. In my opinion the unit was designated to be shared, It is not meant for having two different group that aren’t related. I went to bed early so that I can catch up on my sleep after a long trip. I was woken up at 10 PM and was unable to go back to sleep until 1 AM. Sucked!! The guests in the unit next to me were also very dissatisfied with the stay because they couldn’t relax in their own space because of the shared wall The resort was empty it would seem they will just upgrade one of us so we don’t have a shared wall but they did not. They either need better soundproofing which is going to be a lot of work based on the fact the walls themselves are very thin and when the other people in the unit next you walk on the floor the entire building is influenced. The property seemed okay, and the staff was nice, however I will never go back to this property because I didn’t get any sleep. Only about five units total occupied on the property at the time of my stay so you would think they would have separated guests out of common courtesy but they didn’t. I suggested they change their policy, but they defended their policy saying they were not going to change it.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place with lovely helpful staff. Would love to go back again.
Stayed 4 nights in Aug 2019

8/10 Good

CT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this resort to get away from the hostel/backpacker vibe of Labuan Bajo, while still doing some diving. Sudamala has a great dive shop, they organized 5 dives, we enjoyed ourselves a lot. Great attention to safety and guest comfort. Beach and house reef are beautiful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Frances, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Excellent service. Friendly and efficient staff. Wonderful experience all round.
Stayed 3 nights in Jul 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing island & hotel
Seraya Island has become our favourite place thanks to Sudamala resort! It really is the best place in the world we’ve been so far, a boat trip away from Komodo National Park where we got to see the Komodos, the hotel has its own protected reef and has banned plastic from the island making it the most environmentally friendly place we stayed in Indonesia. We got engaged during our stay here and the staff made the experience magical for us. They helped my boyfriend arrange a surprise treasure hunt with clues etc buried in the sand and the staff all in on the surprise handing me clues in envelopes. Finally we had a romantic meal with our table lit by a heart on the jetty. The service, rooms and location were incredible and I can’t recommend them enough. You will love this place and it’s worth every penny!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything is perfect; all staffs are gentle and plite, room is always very clean, it is very quiet in day time and noght time.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

KC, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of paradise. One of the most relaxing resorts I’ve been to. Perfect for those wanting a digital detox (the WiFi can handle a few texts and basic emails but the island is so far from the mainland to handle more). The snorkelling is the best I’ve seen both at the resort and nearby. There’s a fantastic dive company on site for dives and trekking excursions.
Stayed 2 nights in May 2019

10/10 Excellent

Ehtisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended.
Loved each and every minute on the resort. The reef just off the beach was a bonus... look out for lion fish, sting ray and squid from the jetty after dinner. Loads of marine life when u snorkel. They also provide tours to Rinca, Padar Island and other islands
Stayed 1 night in May 2019
Response from Management of Sudamala Resort, Seraya on 7 May 2019
Thank you Ehtisham for taking the time to review our resort. We are glad that you enjoy your stay at Sudamala Resort, Seraya and also our water activities. We look forward to welcome you again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
It was an amazing stay, can’t fault one single. The food, the service, the room - everything was great.
Stayed 1 night in May 2019
Response from Management of Sudamala Resort, Seraya on 7 May 2019
Thank you very much for the review. We will strive to maintain our quality of service on every department. Your encouraging comment will be shared among our team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive property with beautiful beachfront villas. Wonderful and very friendly staff.
Stayed 1 night in Dec 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing spot in a very beautiful country. The staff was very polite, courteous and attentive along with the food being delicious. Great reef to also explore. Above all the room was cozy, comfy and had a spectacular view.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic
Stayed 5 nights in Oct 2018

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise for couples
Really a unique place. Beautiful location, hotel and amazing staff. We had the best snorkeling of our lives just next to our doorstep. Dont book the attached chalet though, the walls are so thin you can hear EVERYTHING. Get the standalone chalets only.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

A very nice Resort with great beach to relax.
I can stay there forever. A very nice Resort with great beach Andam great place to witness sunset and sun rise.. staffer are friendly... the room is clean. The food is just average for us, nothing special. Maybe becoz of the location, the pastry is not fresh, ... but overall, I am satisfied
Stayed 3 nights in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque resort with charming staff
We stayed a week at Seraya and had a great time relaxing and exploring what the ocean has to offer. It's a great resort to relax and enjoy the sun and sea. The resort has a beautiful house reef where you see all sorts of sea life. And an hour away are some of the best diving sites in the world. The staff is very kind. The facilities are great. The dive center is top notch. The only thing that could be improved is the food (it's above average, but nothing special). That said we didn't mind it (and we like to travel for food!)
Stayed 8 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a private island
Lovely hotel on a private island. Reece, the dive instructor, was fantastic and helped organise some trips. The food is lovely, small menu (we were there for 8 days) but delicious. The WiFi is slow but still works well enough to send a few messages/emails. Great hotel and beautiful location

10/10 Excellent

Markus

Liked: Cleanliness, property conditions & facilities, room comfort
Little paradise near Labuan Bajo
The Seraya Hotel and Resort is in a most beautiful location with a lovely beach and surrounding area (even if all very compact!), including an ideal reef for snorkeling. Once we found out how to get there, we had a nice welcome on steady ground. Our only concern was confusion at breakfast over meal orders and timing, and a very noisy kitchen fan. Apart from that, we had a wonderful two days with good weather and beautiful sunsets!

10/10 Excellent

Chua Ruey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort to chill
Real gem. Travelling the distance was well worth it. This resort has a good charm with real chill crew, helmed by a very good manager from Belgium. Food isn't that fantastic so stock up before you get there. Snorkelling right on the hotel's private beach was excellent as they've kept the reefs and fishes well. Take a boat out and see the manta rays when they are in season. Komodo dragons are a bit overrated though. Overall, great resort if all you need is chill.
Stayed 4 nights in Feb 2018

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
It was wonderful.. a slice of paradise!
Stayed 1 night in Sep 2017

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isola di pace
Ottimo per chi vuole fare snorkeling in completo relax in un’isola con un mare bellissimo. Servizio dell’hotel molto buono, personale gentile e disponibile. Camera fronte mare e bagno all’aperto sorprendenti Consiglio sicuramente la struttura
Stayed 3 nights in Aug 2023

8/10 Good

Giorgio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Il luogo è incantevole con la barriera corallina raggiungibile in due pinnate dalla spiaggia o direttamente dal pontile. Un paradiso per amanti dello snorkelling. Maschere e pinne messe gratuitamente a disposizione dal dive center, come anche canoe e standup paddle. I bungalow direttamente sulla spiaggia sono molto belli, la spiaggia anche. Però per il prezzo notevole non mi aspettavo di avere ripetute visite in bagno da parte di un ratto di notevoli dimensioni :-( Anche dopo aver avvisato il manager nulla è cambiato, né ci è stato offerto uno sconto o anche solo un drink...
Stayed 5 nights in Jul 2023

10/10 Excellent

Lusiawati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personals, not crowded, good food, fantastic location also for snorkeling- just in front of your bungalow.
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great snorkeling and impeccable service
We really enjoyed our stay. The hotel was nice and clean, the food was really good and the staff were incredibly welcoming and attentive. The snorkeling just off the beach was superb, we got to see turtles, sharks, lots of fish and colorful corals. We also went on a few boat trips with aqura dive, the diving center, which were great too! Would love to come back someday.
Stayed 6 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんなフレンドリーでいい。乗船場所の地図がなかったため、地元の人に全然違う場所に連れて行かれてしまったので、載せて欲しい。オプショナルツアーはピンクビーチとコモドドラゴンがいるところに連れて行ってもらえて大満足です。
Stayed 2 nights in Oct 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ha una esclusività impagabile. Bungalow sulla spiaggia, house reef spettacolare, tempi lenti fuori dal nostro quotidiano. Si vive dall’alba al tramonto godendo della natura circostante
Stayed 4 nights in Aug 2019

10/10 Excellent

chunhsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都很驚艷
在度假村裡每天都有員工親切問候、笑容和用心的服務，度假村前面的浮潛範圍真的很美，如果夠幸運還能看到小鯊魚和海龜。食物也很驚豔，每道料理的醬汁都很特別。親子、蜜月都很適合的環境。提醒來的時候注意度假村提供的免費船班時間，不然是要額外付費。島上也有行程可以預訂，雖價錢不像本島上經濟，但服務品質和專屬小團旅遊的感覺很好！
Stayed 4 nights in Jul 2019

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Ø paradis med forbedringspotentialer
Hvis ønsket er en ferie, hvor du er isoleret på en ø med fantastisk natur, venlige mennesker, meget lidt turisme, ringe internet- og telefonforbindelse og medium kvalitet og udvalg af mad, så er Sudamala et godt bud. Der er store plusser ved dette sted, men også et par forhold, der kan forøge glæden ved opholdet for andre. Transport til udflugter og andre øer er relativt pebret i pris, men det kan anbefales, da området er rigt på naturoplevelser foruden den klassiske visit hos Komodovaranerne.
Stayed 7 nights in Jul 2019

6/10 Okay

Ying Nga

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019
Response from Management Sudamala Resort, Seraya on 7 May 2019
Thank You Ying Nga for the review. We would like to invite you to stay at our resort again on your next visit to Labuan Bajo with a much better service.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing place
Great hotel on a tiny island. Excellent service and quality.
Stayed 1 night in Oct 2018

4/10 Poor

ヤナさん, indonesia bali

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la plage et les fonds marins sont super.
dommage que la cuisine ne soit pas du même niveau. C'est le seul endroit de notre voyage où la cuisine est vraiment mauvaise. Dommage car tout le reste est splendide, site, hôtellerie, bungalow, personnels, accueil et fonds marins !
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
prigioniera in un lembo di spiaggia
camere ok, cibo ottimo, ma non garantito il lettino fronte bungalow! E perchè avrei speso tanti soldi? Per trovarmi due estranei a prendere il sole davanti alla mia camera? ..Mare con alghe in sospensione, torbido, pochi pesci. Solo escursione a Komodo, insistito fino all'ultimo giorno per poter andare in barca in isole di fronte (bellissime). Una vacanza di una noia mortale, che poteva essere fantastica se solo mi avessero dato la possibilità di muovermi da quella spiaggia, perlustrando un po' i siti vicini facendo escursioni, o affittando quella maledetta barca ancorata nel molo.