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Reviews of Lex Tourist Hotel

3 out of 5
Lex Tourist Hotel
588, Gangnam-daero, Gangnam-gu, Seoul, Seoul

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 110 reviews" "
Rating 8 - Good. 36 out of 110 reviews" "
Rating 6 - Okay. 28 out of 110 reviews" "
Rating 4 - Poor. 13 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

seungmin, la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i can say everything is wonderful!
Stayed 5 nights in Nov 2023

10/10 Excellent

seungmin, la

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice hotel!
Stayed 1 night in Nov 2023
Response from Moon Chang ( Les tourist Hotel ) on 7 Nov 2023
Thank you so much for your review. We are looking forward to your visiting again.

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Although there was a night club downstairs you couldn’t really hear anything. Rooms were nice and clean. No breakfast option but there was a conscience store right outside lobby which was great.
Stayed 8 nights in Aug 2023

10/10 Excellent

Htut Myat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Moon Chang ( Les tourist Hotel ) on 3 Jun 2023
Thank you for the good score.It'll be great to see you next time.We'll look forward to that day.

4/10 Poor

J, Seoul

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
TV has all the entertainment channels to watch. That was the only good thing. The shower head and the holder are 90 degree that you have to hold it with one hand to take shower, otherwise the water shoots out to the ceiling. Hilarious. Leaking bathtub. No light where the mirror stands. The cleaning guy with the cleaning cart was the worst part. The cleaning cart is built with the boxes all taped up with yellow scotch tape for the clean towels. After seeing that, I couldn’t use the towels. When we checked out, we politely asked the front desk to call a taxi for we had 2 big luggages. Two front desk people refused to help us with a smile, saying there are a lot of taxi that it’s easy to get one. But that’s not true, it is very hard to catch a taxi any time of the day, because the traffic is horrible where the Lex hotel is located. It was really a bad service over all. Very disappointed!
Stayed 8 nights in Sep 2019
Response from FRONT on 14 Sept 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from FRONT LEE. on 16 Mar 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Eugene

It was ok, a little dated but warm and lots of things are walkable. Only issues I really had was finding the parking and club in basement that went on until afternoon. Luckily I was high up so I didn’t really hear the music until on first floor.
Stayed 1 night in Nov 2018
Response from LEE S.H on 30 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good proximity to subway, housekeeping was great. Good amenities and comfortable lodgings. I wish the walls were a little better sound proof wise
Stayed 7 nights in Nov 2018
Response from lee on 22 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

So-so
Bit noisy. Just a place to sleep. Nothing more.
Stayed 1 night in Sep 2018
Response from LEE SH on 22 Sept 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

youngki, seoul korea

Disliked: Property conditions & facilities, room comfort
Terrible hotel
So hard bed. So painful in my back. And so hot on the floor that I can't control temperature so I turn the air condition on and off every time. And night club was down stairs so noise until 11am. Crazy hote and so worst experience please dont come this hotel. U will be mad when when you have a next day.
Stayed 2 nights in Nov 2017
Response from front on 8 Nov 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

hong jin

Liked: Cleanliness, staff & service
Disliked: Room comfort
they are very kind but the hotel is big noise with very next club music
Response from LEX TOURIST HOTEL on 4 Jun 2017
불만족스러우셨다니 정말 죄송합니다. 말씀하신 문제를 해결하도록 최선을 다하겠습니다. 의견을 주셔서 감사합니다.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Convenient and comfortable
We chose the larger room which had a good amount of window light and was generally clean and comfortable. Air-conditioning was a little noisy though.
Response from General Manager on 14 Jan 2017
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

6/10 Okay

Jajawoo, Bangkok

Liked: Staff & service
J
Good and staff very nice Room clean Have mini mart Near shopping street Near Pub
Response from lexhotel front on 26 Oct 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
The rooms smelled smoky but everything else was great. Very friendly, helpful staff. We had a great stay and actually extended a night.
Response from General Manager on 26 Oct 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
A nice hotel
A nice small hotel near the metro. Not much in the way of services in the hotel (though free water was nice). Handy convenience store by front door took care of all my needs.
Response from General Manager on 26 Oct 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Great front desk staff, housekeeping needs work
I was in Seoul for a conference. The staff was very friendly, helping me find the bus I needed to take. However, the room cleanliness needed lots of attention. I found a used band aid stuck on one of the packs of coffee, a hair on the shower head, and many mosquitos in the room when I checked in. (I didn't notice the band aid until the morning.) Nothing major, especially since I don't drink coffee. When I left the hotel at 8 am on Saturday and Sunday mornings, there was still a bouncer and a large group of young adults loitering near the club below the hotel. I couldn't hear them until I went outside. Overall, compared to other hotels in Seoul with a similar price range, it was pretty decent. Not American standard, but ok for a Korean standard hotel.
Response from General Manager on 26 Oct 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Choon Piow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay but not without its flaws
Location; Conveniently located in Gangnam. 2 Mins walk to nearest subway (Sinsa Stn). Service; Hotel staff is courteous and helpful. Cleanliness; Generally the room and bathroom is quite clean but the corner area of the room can be dusty. I even found a spiderweb there. Comfort; Room is comfortable enough for 2 person. Bathroom is wide by standard. The only flaw is that the bed is very hard. Neighbourhood; Lots of eateries around the area and a 24 hrs convenient store right beside the hotel. The only big turn off is the late night club right below the hotel so its gets noisy around the weekends from 1 AM to 9 AM. I stayed in the 2nd highest floor with the window totally shut but still able to hear and feel the vibration from the bass.
Response from General Manager on 2 Nov 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

itzke7in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
location of the hotel is great and there is a lot to do only a few minutes walk away from the hotel.
Response from General Manager on 2 Nov 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Hikari Fahlstedt, Kobe/Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Response from General Manager on 2 Nov 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Stealth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afforable Business Hotel with No Wifi
A good location as a 5 mins walking distance to the nearest subway station - SINSA. Good surrounding of Korean food. BUt not a good business hotel as there is no Wifi or Lan connection during my stay. A check with the front desk that they are upgrading the service, no sure how true.
Response from General Manager on 2 Nov 2016
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

4/10 Poor

Sanami

Travelled with group
Disliked: Cleanliness, staff & service, amenities
掃除が行き届いていない。 パジャマに埃がたくさんついてて、着れたものじゃなかった。 チェックインしたら、何故かスタッフが部屋の中にいて怖かった。 安すぎるのも考えものです
Stayed 1 night in Apr 2024
Response from Shin, Woo on 9 Apr 2024
안녕하세요 고객님, 저희 호텔을 찾아 주시고 경험을 나눠 주셔서 대단히 감사드립니다. 어메니티로 제공되는 물품에 대한 신뢰를 드리지 못한 점 대단히 죄송하게 생각합니다. 매일 세탁업체, 청소업체를 통해 작업하고 2차로 검사 과정을 거치며 개선하고 있습니다. 말씀하신 상황은 프론트 데스크에서 혼선이 있어 청소 상태 2차 확인 중이던 직원 분과 만나게 되신 것으로 확인됩니다. 안타까운 경험 드려 대단히 죄송하게 생각하며 더 나은 서비스와 경험을 드릴 수 있는 렉스관광호텔 되도록 하겠습니다. 가격에 대한 점도 충분히 고려할 수 있는 지적을 주셔서 감사하고 명심하도록 하겠습니다. 시간 내셔서 리뷰를 통해 경험을 남겨 주셔서 대단히 감사합니다!

4/10 Poor

Kanoko

Travelled with group
Disliked: Amenities, property conditions & facilities
日曜日の週末に宿泊したこともあり、地下のクラブが開店しており重低音と音楽が朝まで鳴り響き眠れない。月曜から水曜日に泊まる分にはまだ騒音はましかもしれないが、宿泊した時は朝6時頃から工事の音がして全く眠れない。
Stayed 2 nights in Feb 2024
Response from Shin, Woo on 9 Apr 2024
안녕하세요 고객님! 저희 호텔을 찾아 주셔서 대단히 감사합니다. 귀한 의견 잘 받았습니다. 클럽은 주말에 운영되고 있으며 매일 소통을 통해 고객님들의 휴식에 피해가 가지 않도록 노력하고 있습니다. 더 나은 숙박을 위해 시설을 개선하고 보수하는 과정에서 나오는 소음으로 큰 불편을 드려 대단히 죄송합니다. 공사는 거의 완료되었으며 공사팀과 소통하여 공사 시간 조정 및 소음 완화 작업 등으로 노력하고 있습니다. 만약 다음에도 저희 호텔을 찾아 주신다면 더 나은 경험으로 만족을 드릴 수 있도록 하겠습니다! 감사합니다.

4/10 Poor

Kahori

Stayed 3 nights in Feb 2024
Response from Shin, Woo on 9 Apr 2024
안녕하세요 고객님! 시간 내어 답변 남겨 주셔서 감사합니다. 저희 렉스관광호텔은 침구류 개선과 시설 보수 등으로 더 나은 서비스와 경험을 드리기 위해 최선을 다하고 있습니다. 저희 호텔을 찾아 주셔서 대단히 감사드립니다!

8/10 Good

?

Liked: Cleanliness, staff & service, amenities
フロントのスタッフの方は日本語は話せませんが、パソコンの翻訳を使用して丁寧に説明してくれます。 ホテルもかなり綺麗です！私が宿泊していた時に全室マットレス交換もされていて、マットレスも新品になってます！ 部屋の清掃は希望あれば、フロントの表にチェックしておくという感じです。 他の口コミにあるナイトクラブ（同ビル地下）ですが、自分が宿泊したのは最上階（9階）でしたが、重低音が少し響いてくる感じはありました。私は問題なく眠れましたが、音に過敏な方はやめておいた方がいいかもしれません。 音が大丈夫なのであれば、宿泊をおすすめします！

10/10 Excellent

HYEWON

Stayed 1 night in Jan 2024

10/10 Excellent

youngmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Moon Chang ( LEX tourist Hotel ) on 11 Feb 2024
お客様、当ホテルに良い点数を与えていただきありがとうございます。 お客様の素敵なマナーと笑顔を忘れていません。 次回のご訪問をお待ちしております。 ありがとうございます。

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
제대로 못잠
사진과 방은 똑같아요. 그리작진 않지만, 이쁘지도 않아요. 욕실도 큰데 욕조는 없음. 티스푼도 하나없음. 제일 안좋은점은 일요일 갔는데 지하에 클럽이 있어서 밤새 쿵쿵거리고, 슈퍼카 소리에... 위층에는 공사를 하는지 아침에 못질소리 계속남. 잠을 제대로 못잤네요 다시는 안올듯.
Stayed 1 night in Dec 2023

10/10 Excellent

Iseei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Moon Chang ( LEX tourist Hotel ) on 11 Feb 2024
お客様、当ホテルに良い点数を与えていただきありがとうございます。次回ご来店の際は、より良いサービスをご提供できるよう努めてまいります。

10/10 Excellent

Mamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Moon Chang ( Les tourist Hotel ) on 1 Dec 2023
Miss Mamiko 감사드립니다. 다음에 또 뵐 수 있기를 고대하겠습니다.

6/10 Okay

Chih-Peng

Stayed 2 nights in Nov 2023
Response from Moon Chang ( LEX tourist Hotel ) on 11 Feb 2024
顾客，感谢您入住我们酒店。我们酒店的不足之处，正在听取顾客的意见后进行修改。顾客，感谢您给我们酒店的高分。 下次访问的时候会努力提供更好的服务。

10/10 Excellent

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がいいのでいつも泊まってます。 ケジャン通りも近いです。
Stayed 4 nights in Nov 2023
Response from S.H.PARK on 14 Nov 2023
ありがとうございます。

10/10 Excellent

JE KYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다 넓었고 쾌적했음. 서울 강남을 방문할때 매우 좋은 선택.
Stayed 1 night in Nov 2023
Response from Moon Chang ( Les tourist Hotel ) on 8 Nov 2023
고객님의 리뷰 정말 감사합니다. 다음방문때는 더욱 친절하게 모시겠습니다. 감사합니다.

6/10 Okay

Shizuka

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The cleaning is thorough. It is close to the station, a convenience store on the first floor, and a Starbucks next to several hotels, making it a very convenient location. The basement of the hotel is a nightclub, and the bass is heavy until the morning. It echoed through the wall and the room. The water pressure of the indoor shower is weak. I can't recommend it to nervous people, It was a convenient hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

sojeong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
흠잡을데 없었습니다
전체적으로 깔끔하고 특히 화장실이 완전 새삥이라 좋았습니다 ㅎㅎ
Stayed 1 night in Oct 2023
Response from S.H.PARK on 10 Oct 2023
좋은 평가 감사드립니다 또 방문해 주시길 기대합니다.

10/10 Excellent

peiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

system

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Moon Chang ( Les tourist Hotel ) on 1 Sept 2023
Thank you very much. See you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Moon Chang ( Les tourist Hotel ) on 31 Aug 2023
Thank you for your review.

8/10 Good

Ji yeon

Stayed 1 night in Jul 2023
Response from S.H.PARK on 20 Aug 2023
감사합니다

10/10 Excellent

Marina

Stayed 20 nights in Jun 2023
Response from S.H.PARK on 20 Aug 2023
감사합니다

10/10 Excellent

SAORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
空港リムジンの新沙駅を降りてすぐで重い荷物でも大丈夫。しかし渋滞は必須...。メトロ駅からもすぐでカロスキルも徒歩圏内。近くにスタバやコンビニ、オリヤンもありました。 部屋は入って玄関のようになっています。マンションの一室のようになっていて、ベッドとダイニングテーブル的なものもありくつろげます。 シャワールームも広くてアメニティも充実。スキンケア用品も置いてありました。旅先で髪の毛が傷みがちですが、こちらのバス用品は質も良く安心して使えました。入り口に電子レンジもありました。スタッフさんもとても親切で気持ち良い宿泊ができました。口コミに多いクラブの騒音は、平日宿泊だったため全くありませんでした。また宿泊したいです！
Stayed 2 nights in Jun 2023
Response from LEE S.H on 8 Jun 2023
当レックス観光ホテルをご利用いただきありがとうございます。 いつ訪問されても、お客様に快適で親切な宿泊施設として記憶されるよう、常に最善を尽くします。またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございました。
受付の方々がとにかく丁寧で優しいです。駅近、コンビニ隣という最強立地。江南に用のある方にはとてもおすすめです！隣クラブだけど特に音とかは気にならなかったです。駅まで1分もしないのと新沙は始発駅なので必ず座れるし、また利用したいです。
Stayed 7 nights in Dec 2022
Response from LEE SH on 22 Dec 2022
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、ご感想をお寄せいただきありがとうございました。またのお越しを心よりお待ち申し上げております。

6/10 Okay

SEUNG JAE

Stayed 1 night in Feb 2020
Response from FRONT on 28 Feb 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and comfortable good location easy to find
Stayed 3 nights in Feb 2020
Response from front on 14 Feb 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

shi

Liked: Cleanliness
部屋は普通です。 駅から近いです。 変圧器も貸出してくれます。
Stayed 2 nights in Nov 2018
Response from LEE . SH on 24 Jan 2020
この度は当ホテルをご利用いただきまして誠にありがとうございます。 また、ご感想をお寄せいただきありがとうございました。 またのお越しを心よりお待ち申し上げております。

6/10 Okay

HO, hong Kong

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The hotel was located on a busy street so it was very noisy even I stayed on 9th floor I could still hear the traffic and the disco music. However it was easy to access everywhere cos the subway station was just 1 minute walk. The room was simple and a bit worn out, the towels, linen were old.
Stayed 4 nights in Dec 2019
Response from front on 1 Jan 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

SHIN WOONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
가격, 위치 모두 좋습니다만
아래 클럽이 있어서 창문 밖에서 24시간 담배 냄새가 올라옵니다.(주말 한정일 수 있습니다.)
Stayed 1 night in Dec 2019
Response from frint on 24 Dec 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019
Response from FRONT on 12 Dec 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities
フロントの対応が必ずしも満足のゆくものではなかった。
Stayed 1 night in Nov 2019
Response from front on 5 Nov 2019
貴重なご意見をお寄せいただき誠にありがとうございました。ご滞在中に不手際があったことをお詫び申し上げます。ご指摘いただきまして点につきましては、二度とご迷惑をお掛けしないようスタッフの教育やサービスの改善に努めます。この度は当ホテルをご利用をありがとうございます。またのお越しを心よりお待ち申し上げております。

8/10 Good

Verified traveller

비교적 무난.
화장실 냄새에 좀 더 신경이 쓰였으면 합니다. 면봉도 있었으면 하구요.
Stayed 1 night in Oct 2019
Response from front lee. on 13 Oct 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 불만족스러우셨다니 정말 죄송합니다. 고객님 의견에 감사드리며 말씀하신 문제를 해결하도록 최선을 다하겠습니다!