Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from East Anglia

Good stopover once you have located it

Posted 08-Aug-2016
Pros: Aircon, good-sized well-appointed room and a great shower.
Cons: Bed could be a little more comfortable.
Location: Location couldn't be better for all the historic places to visit.
Very difficult to find. Modern, clean, comfortable, staff pleasant and helpful. Bed a bit too firm for our liking. Situated in the historic heart of Rouen so all visitor sites on the doorstep. Own underground car park is a boon.
4out of 5
by A verified traveller from UK

Excellent hotel very close to cathedral.

Posted 21-Jul-2016
Pros: Proximity
Hotel location is first class for visiting Rouen centre. Very convenient underground car park, but very scary as it is steep and narrow to get in. Couldn't fault the hotel once we found it, but had to park up and find it on foot first. Find your way to rue de la republic first as a landmark, this makes it easier to reach, making a number of right turns then to the hotel.
4out of 5
by Gilles

Posted 13-May-2016 on Hotels
Bonne dans l ensemble
2out of 5

Déçu pour un 4 étoiles !

Posted 09-May-2016 on Hotels
Hôtel difficile d'accès. Chambre petite. Parking cher et étroit (13,50 euros). De plus on n'a pas tenu compte de mes demandes. Rapport qualité/prix mauvais. Cependant l'hôtel très bien situé à quelques pas de la cathédrale.
4out of 5
by Gil from São Paulo


Posted 08-May-2016 on Hotels
Agradável, embora o hotel esteja em reforma.
2out of 5
by hélène from Paris

Vraiment pas terrible

Posted 19-Apr-2016 on Hotels
Rarement déçue par les Mercures je ne recommanderais pas celui là. Accueil très limite. Des cheveux noirs dans la salle de bain. En travaux mais ce n'est pas signalé. Personnels agités pendant le petit déjeuner. Dommage
3out of 5
by Gerard from UK

Posted 19-Apr-2016 on Hotels
Breakfast too expensive (17 euro) and no running water until 8:00 pm on the day that I stayed. Centrally located and comfortable rooms but I would try elsewhere next time.
4out of 5
by A verified traveller from Sussex

Hotel visit spoilt by refurbishment

Posted 16-Apr-2016
Hotel was well positioned in the town centre and the parking was very convenient. Unfortunately there was much refurbishment going on during our stay which totally ruined our experience. The drilling and banging began at 8.30 in the morning and continued throughout the day until 6.45 at night. As well as this there was a constant smell of strong adhesive. There were signs about the hotel apologizing for the inconvenience. We were there now and had to make the best of it. If we would have booked if we knew this was going to go on is another matter!
4out of 5
by A verified traveller

Posted 13-Apr-2016
Perfect location. We did not use their car park after reading reviews it is hard to find. Plenty of other convenient options nearby. The hotel is being redecorated and the new rooms are looking great - you will have to put up with the constant drilling noise for now, though.
5out of 5
by A verified traveller

Ótimo Hotel .

Posted 11-Apr-2016 on Hotels
Relaxante e repousante