Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good central location and comfortable hotel.

Posted 20-Jan-2016
Pros: Location and helpful staff
Cons: Bed wasn't that comfortable.
Location: Great central location close to the Cathedral.
Hotel was good. It was very difficult to find though. Location is very central and near the shops and restaurants. There is parking under the hotel for a reasonable charge. The staff were really nice and helpful. We arrived quite late at night and the receptionist (who spoke great English) went out of her way to find and book a restaurant that was still open (which was also a great choice). Room was a good size. Beds not that comfortable though and not enough milks with the tea/coffee making facility. Perfect hotel for a short stay to visit Rouen, but don't rely on your sat nav to find it!
5 out of 5
Recommended
for Everyone
by A verified traveller from 日本

観光にとても便利

Posted 09-Jan-2016
どこに行くのにもとても便利で、快適でした。チェックアウトしてから夕方まで、気持ち良く荷物も預かって下さり、助かりました。観光にも、食事をするにも、立地は最高です。ホテルのスタッフも気持ちの良い対応でした。
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, Florida

Posted 29-Dec-2015
Excellent value. Great location. Close to everything!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location but frustrating glitches

Posted 22-Nov-2015
Pros: Very helpful staff, clean, lots of hot water.
Cons: Heating. Lighting.Power in room.
Location: Central Rouen, next to cathedral.
Helpful staff,clean room with clean bathroom and comfortable beds were let down by dim lighting ( hard to rummage through suitcase) excessive heating which could not be reduced by the controls and electric sockets which did not produce electricity so preventing the charging of iPad and phone. Frustrating.
4 out of 5
Recommended
for Families
by Helene from Göteborg

Posted 10-Nov-2015 on Hotels
Bra hotell mitt i centrum. Mycket bra frukost. Lite för dyr dock
5 out of 5
Recommended
for Couples
by Ernest

Posted 06-Nov-2015 on Hotels
We spent four/five lovely days in this beautiful and romantic city. The hotel was comfortable and very central. We did not need the car. Breakfast was good. We enjoyed our stay. The staff were very helpful.
3 out of 5
Recommended
for Couples
by claudine from paris

Plusieurs plus mais quelques moins

Posted 03-Nov-2015 on Hotels
accueil aimable, excellente situation, plateau de courtoisie apprécié, consigne à bagages, mais cet hôtel n'a pas les qualités requises d'un 4 étoiles: moquette tâchée à plusieurs endroits, un minimum de produits dans la salle de bain.
3 out of 5
Recommended
for Families
by PASCAL

This traveller left a rating score only Posted 01-Nov-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel in Rouen.

Posted 23-Oct-2015
Pros: The location is just terrific.
Cons: The hotel seems a bit worn. Carpets especially. Also, the bed in my room was pretty hard.
Location: Cathedral, museums, cafes
I was in Rouen for two nights while on a larger trip to Paris. I very much liked the location of the Mercure Rouen Centre Cathedrale. Just a half block from Rouen Cathedral. Short walk down to the Place du Vieux Marché, Museum of Fine Arts, other churches and museums.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau,Québec

excellent hotel

Posted 14-Oct-2015
Pros: sa location et propreté
en plein centre historique . Restos et sites tout près