Ratings based on 1,387 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

lovely

Posted 03-Sep-2015
lovely hotel just had to complain about the housekeepers as didnt leave me sugar etc and took dirty towels etc but didnt leave clean ones
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice friendly hotel

Posted 01-Sep-2015
Very friendly and accommodating hotel. Always stay here when going to Disneyland Paris.
3 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Bonne expérience, notamment grâce au Spa

Posted 31-Aug-2015
Nous avons réservé une chambre familiale dans cet hôtel pour un week-end à Disneyland. Les chambres sont plutôt bien équipées. Toutefois petit problème de bouilloire pas très propre et avec clapet cassé pour nous. Petit-déjeuner buffet varié. Quant au restaurant, la note monte très vite mais il fallait s'y attendre vu la classification de l'hôtel.
Comment from EPC
03-Sep-2015 by Adeline, EPC
Cher Voyageur, Je vous remercie d'avoir pris le temps de poster un avis sur Expedia concernant votre récent séjour. Au nom de toute l’équipe, je souhaite vous remercier de nous avoir fait confiance et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. Toutefois, j'ai bien pris note de votre commentaire concernant la bouilloire que j'ai bien transmis à la gouvernante. Nous sommes heureux de voir que vous avez passé un agréable moment dans notre espace bien-être. En espérant avoir le plaisir de vous accueillir à nouveau très prochainement
5 out of 5
Recommended
for Everyone
by A verified traveller from restivo

Chalereux

Posted 31-Aug-2015
Trop bien chambre super jolie déjeuner de folie. Personnel simpas rien a dire
Comment from EPC
03-Sep-2015 by Adeline, EPC
Cher Voyageur, Je vous remercie d'avoir pris le temps de poster un avis sur Expedia concernant votre récent séjour. Au nom de toute l’équipe, je souhaite vous remercier de nous avoir fait confiance et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. En espérant avoir le plaisir de vous accueillir à nouveau très prochainement
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston, Ma

Hotel close to Disneyland Paris.

Posted 30-Aug-2015
Very nice hotel with free shuttle service to Disneyland Paris and the Marne La Valle Train station. Very easy to travel into Paris. The hotels food and buffet breakfast was exceptional. Very accommodating for people with food allergies.
Comment from EPC
01-Sep-2015 by Adeline, EPC
Dear Traveller, Thank you very much taking the time to post your response on Expedia regarding your recent stay with us. I would like to thank you for choosing us and it’s great to see that you have really enjoyed your stay in our hotel. See you soon
4 out of 5
Recommended
for Families
by A verified traveller

Was needlessly worried by previous reviews.

Posted 30-Aug-2015
Good hotel. Clean and comfortable. Front desk is a little slow at times, but staff were friendly and helpful. I was concerned about the shuttle bus prior to arrival but didn't experience any problems at all. We went to Disney at 09:30 and 10:30 and got on to the bus easily. On return, we caught the 19:45 and the 23:15 - both times, not problems at all. Honestly, not as exciting as the Disney hotels but overall a pleasant stay (rooms and facilities similar to the Disney hotels I have stayed in) and much cheaper.
Comment from EPC
01-Sep-2015 by Adeline, EPC
Dear Traveller, We appreciate your taking the time to post your response on Expedia regarding your recent stay. I am happy to see that you have enjoyed your stay in our hotel. We hope to see you again real soon
3 out of 5
by A verified traveller from london

Not a 4 star

Posted 26-Aug-2015
Staff very accommodating, room cleanliness very poor, stained carpets etc, bathroom good, courtesy shuttle times very poor, 30 mins also 1.5 hour break twice a day, 2nd being a prime time to get back with young children. Definitely not a 4 star, 3 star rating.
Comment from EPC
30-Aug-2015 by Adeline, EPC
Dear Traveller, We appreciate your taking the time to post your response on Expedia. First of all, I would like to thank you for choosing us and we are happy to see that overall you have enjoyed your stay in our hotel. I noticed though that you weren’t fully satisfied with room cleanliness. I have raised this internally and would be delighted to discuss with you privately if you would like. Please let me know if there is anything else I can do for you Hoping to have the pleasure of welcoming you again soon
2 out of 5
by A verified traveller from Nigeria

No value for money

Posted 18-Aug-2015
Pros: The cleaning staff
Cons: Reception team and Shuttle drivers
Location: Disney
Bad experience with check in, check out and room service. will never return
Comment from Hotel Management
19-Aug-2015 by Adeline, Hotel Management
Dear Traveller, We appreciate your taking the time to post your response on Expedia regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu in Disneyland Paris, I apologize for any inconvenience you may have experienced during your stay in our hotel. I am ready to discuss with you directly at a time of your choosing Sincerely yours,
3 out of 5
Recommended
for Everyone
by A verified traveller from coventry

Nice hotel a little bit far out

Posted 17-Aug-2015
Hi stayed 5 nights . Concierge a little dis pointing. Hotel has nothing else near buy . But the hotel was fine . They have a free shuttle bus gets busy on there .
Comment from Hotel Management
19-Aug-2015 by Adeline, Hotel Management
Dear Traveller, We appreciate your taking the time to post a notice on Expedia regarding your recent stay with us. On behalf of our entire staff, I would like to thank you for choosing the Radisson Blu at Disneyland Paris and I am happy to see that you have enjoyed your stay in our hotel. Even though I noticed you weren’t fully satisfied with Concierge. Please be sure that I have communicated your observations to the concerned teams, Front Office Manager, in order to improve our operations. Hoping to have the pleasure of welcoming you again soon, I naturally remain at your service for anything further. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to disny land

Posted 16-Aug-2015
Good for price Shuttle bus can be crowded at times
Comment from Hotel Management
19-Aug-2015 by Adeline, Hotel Management
Dear Traveller, We appreciate your taking the time to post your response on Expedia. First of all, I would like to thank you for choosing us and we are happy to see that overall you have enjoyed your stay in our hotel. I noticed though that you weren’t fully satisfied with shuttle bus. I have raised this internally and would be delighted to discuss with you privately if you would like. Please let me know if there is anything else I can do for you Hoping to have the pleasure of welcoming you again soon