Serves lunch and dinner

Reviews of Holiday Inn Muscat Al Seeb, an IHG Hotel

4 out of 5
Holiday Inn Muscat Al Seeb, an IHG Hotel
Al Mawaleh South, Opp Markaz Al Bahja, Muscat, Muscat

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 254 reviews" "
Rating 8 - Good. 98 out of 254 reviews" "
Rating 6 - Okay. 18 out of 254 reviews" "
Rating 4 - Poor. 7 out of 254 reviews" "
Rating 2 - Terrible. 2 out of 254 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Santhosh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Toilet was not clean. The Breakfast was not that great, less options.
Stayed 1 night in Apr 2024

4/10 Poor

Sepehr

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Tya on 16 Jan 2024
Dear Sepehr,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

RAIHAN GROUP OF

Stayed 1 night in Dec 2023
Response from Tya on 19 Dec 2023
Dear Raihan,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay in comfort, buffet breakfast A+
Beautiful comfortable bedding, great room, quick check in and wonderful breakfast. There is nothing we could fault a geat hotel. Made even better by having dinner at irani restautant 5 min walk, fantastic dinner for 2 @ 10 Rials
Stayed 1 night in Dec 2023
Response from Tya on 16 Dec 2023
Dear Rita,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tya on 13 Dec 2023
Dear Zahra,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Shayan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Frances on 19 Nov 2023
Dear Shayan, We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Holiday Inn Muscat Al Seeb Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenity-full modern convenience near airport/shops
I needed a motel close to the airport and final shopping (City Centre Mall), and Holiday Inn fit the bill well! The motel itself is modern, efficient, and clean. The $10 breakfast buffet was worth it (and cheaper than other motel included breakfasts). The evening buffet ($20) isn't bad for being a bit distant from the city. But guests can also walk around the corner to a nice Persian restaurant or a bit further to City Centre for multiple options. City Center Mall, a higher-end mall, is about a 10-minute walk and has pretty much everything. My only complaint is the OMR 10 ($26) it cost for the "shuttle" taxi to the airport. Most motels this close to a major airport offer free shuttle service to guests. This wasn't even *subsidized*. A normal trip this close would be more like OMR 3.
Stayed 2 nights in Oct 2023
Response from Tya on 4 Nov 2023
Dear Paul,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

4/10 Poor

David

Stayed 1 night in Sep 2023
Response from Tya on 20 Oct 2023
Dear David,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Naveena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff - thank you sincerely
Stayed 2 nights in Aug 2023
Response from Tya on 30 Aug 2023
Dear Naveena,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

8/10 Good

Ahmad

Stayed 7 nights in May 2023
Response from Tya on 9 Jun 2023
Dear Ahmad,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Isam

Liked: Cleanliness, staff & service, property conditions & facilities
great all around no complaint what so ever
Stayed 5 nights in Apr 2023
Response from Tya on 10 May 2023
Dear Isam,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Great Hotel!
Excellent hotel with friendly staff. Very accommodating and highly recommend. Will definitely be staying here next time I am in Muscat.
Stayed 1 night in Apr 2023
Response from Tya on 3 May 2023
Dear Mahmoud,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Frances on 2 Apr 2023
Dear Stephen,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Christopher

Stayed 7 nights in Mar 2023
Response from Frances on 16 Mar 2023
Dear Christopher,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

8/10 Good

Milad

Stayed 4 nights in Feb 2023
Response from Frances on 2 Mar 2023
Dear Milad,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

8/10 Good

Venkataraman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business stay Hotel :)
Stayed 1 night in Feb 2023
Response from Frances on 2 Mar 2023
Dear Venkataraman,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,Reservations Team

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and beautiful hotel, staff was very nice and friendly. Location near to city center. I recommend to all my family.
Stayed 1 night in Jan 2023
Response from Tya on 31 Jan 2023
Dear Mr. Said, Thanks a lot for choosing our hotel and for your time to fill up the survey and share your comments which we value a lot to continuously make changes to our brand to improve the guest experience. Look forward to welcome you back in the nearest future. Best regards, TyaReservations team

10/10 Excellent

Zhuoming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Jan 2023
Response from Frances on 29 Jan 2023
Dear Zhouming,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,FrancesReservations Team

10/10 Excellent

Amer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checking in, friendly and helpful front desk staff in particular Abdulla, Hamad, Muhammed and Kawthar. Omanis are gentle and helpful. They have very good and diverse food selection for breakfast. I highly recommend this hotel.
Response from Frances on 18 Dec 2022
Dear Amer,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,FrancesReservations Team

8/10 Good

Akbar

Stayed 2 nights in Nov 2022
Response from Frances on 27 Nov 2022
Dear Akbar,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,FrancesReservations Team

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Frances on 13 Nov 2022
Dear Lee,We highly appreciate and thank you so much for taking the time to write a review of your stay with our hotel. We are glad that you are happy with the hotel's services and facilities. Trust that we will continue to extend the same quality of services for your next visit.We value your comments, we are working on improvements to better your stay experience with us. We look forward on welcoming you back at the hotel.Should you have any questions, please feel free to contact us.Regards,FrancesReservations Team

8/10 Good

ateeque

8/10 Good

Christopher, London

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2022
Response from Marie on 10 Jun 2022
Dear Christopher, Thank you for taking the time to write a review about your recent stay here in Holiday Inn Muscat Al Seeb. We look forward on your next visit. Best Regards,

10/10 Excellent

Ziad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 5 nights in May 2022
Response from Marie on 10 Jun 2022
Dear Ziad, Thank you for your great feedback about Holiday Inn Muscat Al Seeb. We are glad to know that you found the property excellent. We are definitely looking forward to serve you again in the future. Best Regards, Marie

10/10 Excellent

Jay

Stayed 2 nights in Mar 2022
Response from Marie on 14 Mar 2022
Dear Jay, Thank you for taking the time to write a review about your stay. We look forward to welcoming you again. Best Regards, Marie

8/10 Good

Ansar-ul-Haque

Business traveller
Liked: Cleanliness, staff & service
A decent hotel
Good hotel .. only need to improve parking spaces and room service
Stayed 5 nights in Feb 2022
Response from Marie on 3 Mar 2022
Dear Ansar, Thank you for taking the time to write a review regarding your recent stay. We appreciate your feedback to ensure we continue delivering great customer experience. We look forward on your next visit with us. Best Regards, Marie

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and very nice. Great swimming pool area! Very close to the airport so you could hear the airplanes when you were outdoors but not from inside the room. Great staff!
Stayed 2 nights in Feb 2022
Response from Marie on 14 Mar 2022
Dear Simon, Thank you for the great review about your recent stay with us. We look forward to welcoming you back again. Best Regards, Marie

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
So nice and comfortable
Stayed 4 nights in Jan 2022
Response from Marie on 14 Mar 2022
Dear Mohamed, Thank you for the great review about your recent stay. We are glad that you found the stay nice and comfortable. We look forward on your next visit. Best Regards, Marie

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Best value for money
Very friendly hotel staff and efficient checkin. Everything in the room works. Good selection of tea. Lobby decor is very nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Kalpana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

GUANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

VENU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOLIDAY INN SEEB...BEST DEAL AND SERVICE
Stayed there for 3 days.Outstanding customer service by Ms Muna and team.whenever i see her in reception or for breakfast she always kept asking everything ok are you comfortable and made sure the service provided is the best.Also the staff in reception is friendly and helpful.Also the rates provided value for money.
Stayed 2 nights in Oct 2021

4/10 Poor

Areej

Disliked: Cleanliness, staff & service
I liked that it’s close to the center. I hated how unprofessional the staff at the reception was, it took me ages to check-in to my room despite having my booking A DAY AHEAD,pus giving them a lot of notices before arriving, the cleanliness was bad, there were some flies in the bathroom even after the housekeeping check
Stayed 10 nights in Oct 2021

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Mohammed Abdul Latheef

Stayed 1 night in Oct 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
What you would expect for business travel
Experience good for a business traveller with the standard amenities expected. Gym was very good as a bonus.
Stayed 2 nights in Sep 2021

10/10 Excellent

faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice and clean room and very good location
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with everything, definitely go back.
Stayed 1 night in Jul 2021

10/10 Excellent

Hafsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the staying there and everything was good
Stayed 1 night in Jun 2021
Response from Hotel Management on 22 Jun 2021
Dear Hafsa, Thank you for the great feedback. We are delighted to learn that your stay was enjoyable. We are looking forward to welcoming you again.

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Hotel Management on 17 Jan 2021
Dear David, We thank you for your response and feedback on recent stay. Do let us know if there is anything that we shall improve. Looking forward to having you with us in future. Thank you,

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option close to the airport
Convenient location, good service and amazing facilities
Stayed 1 night in Feb 2020
Response from Hotel Management on 10 Mar 2020
Dear Mr Julio, Thank you for your great feedback on the location and service. We are glad to have met your expectations.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were out of Oman Rials on our last night in Oman so had no cash to pay the taxi. The hotel paid the taxi driver cash and then put the taxi charge using the receipt from the taxi system on our room to pay with credit card. Oman is a culture of helpfulness! Everywhere.
Stayed 1 night in Mar 2020
Response from Hotel Management on 10 Mar 2020
Dear Rebecca, Thank you for your amazing feedback. We are happy to learn that you found our colleagues very helpful and are bringing True Hospitality to life at every opportunity. We are looking forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and helpful. The rooms are very clean. The food that they serve in the restaurant is delicious and well prepared.
Stayed 1 night in Feb 2020
Response from Hotel Management on 20 Feb 2020
Dear Guest, We are glad to hear that the hotel areas met your expectations including the staff, the room and food served. Looking forward to welcoming you in the future. Thank you,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Hotel Management on 17 Feb 2020
Dear Guest, Thank you for a five-star rating of your stay with us.

10/10 Excellent

David, Boston, MA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all throughout the property was friendly and efficient.
Stayed 4 nights in Jan 2020
Response from Hotel Management on 5 Feb 2020
Dear David, We are glad that our colleagues were able to demonstrate professional yet friendly behaviour during your stay. Our colleagues indeed are making our brand come to life every day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Management on 20 Jan 2020
Thank you for your wonderful review.