Premium Room, 1 King Bed | Terrace/patio
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Reviews of Orchards Inn

3.5 out of 5
Orchards Inn
North State Route 89a,254, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen L.

Travelled with family
Liked: Amenities, property conditions & facilities
The location of the hotel was awesome, but nothing could compare to the view from our room...absolutely gorgeous.
Stayed 1 night in Apr 2024

8/10 Good

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice inn. Clean and comfortable with beautiful views. Parking is difficult in the lot, only negative.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Easy access. I’ve been staying at this property over 15 years.
Stayed 2 nights in Apr 2024

2/10 Terrible

brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed and would never stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

jisun, Los Angeles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not worth the money. Location is the best as you can walk to Uptown but that was it. At first floor, there's no fire place or private patio. And it's a standing shower so if you have young kids or babies, it'll be hassle to wash them. The front desk wasn't that nice or professional either. It said "$25 nightly Amenity Fee includes a one-day Red Rock trail pass" but I wasn't offered any when I checked in. We spent $$$ and regret booking this hotel. I know that Sedona is the most expensive real estate in Arizona but there's no amenity whatsoever and don't think it's worth the money. I would stay at other hotels in my next trip to Sedona.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is the most incredible view I have ever seen, and every single room gets to experience this. That is what I love most about this property. The only thing that could have made it better was to have an actual breakfast nook to eat on like a table on the balcony rather than the wicker chairs they offer with a short table which is not comfortable to actually eat on the balcony. Oh we absolutely hated the pillows they feel like feather downs pillows which lay very flat and are horrible uncomfortably. All 3 in my family always woke up with neck pains. The mattresses are very comfortable. I would definitely stay here again since it’s so centrally located to easy strolls to shop and dine.
Stayed 3 nights in Mar 2024

8/10 Good

Donald, Maysville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views were beautiful.
Stayed 3 nights in Mar 2024

8/10 Good

Leah, Fountain

Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally great experience!
Stayed 2 nights in Mar 2024

6/10 Okay

Srikanth

Travelled with family and small children
Liked: Staff & service
It is ok , not that good .
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Scenery
Stayed 1 night in Mar 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome views from the balconies.
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Accommodations were excellent. Love the balcony and fireplace. Great location for shopping and restaurants. Park in the lot and walk to everything. Nice and quiet at night. Would definitely return.
Stayed 2 nights in Mar 2024

8/10 Good

Kenneth E

Travelled with family
Liked: Staff & service, amenities
In info on hotel, it DID NOT state that there was no elevator. As we advance in age it is more difficult to schlep our luggage up and down stairs. It is an older property but fairly well maintained. We obviously paid for the AMAZING view. Beds & linens above average. Very walkable.
Stayed 1 night in Feb 2024

8/10 Good

Tiffani

Travelled with partner
Disliked: Amenities, property conditions & facilities
The people that worked there were great!!! The place was really old, very thin walls!!! We went out to the patio and it was on a slant so uncomfortable sitting out there looking over the edge. There is a bunch of garbage all over on the ground. My biggest complaint is Expedia saying that this was the best price that I got over $450 a night. I check in and then I had to pay another $40 for Expedia which I didn’t know about we stayed February 13 and left on the 14th. I know we got ripped off so I checked to see if we wanted to stay another night on the 14th through the 15th. I went to the hotels website and I could’ve gotten the same hotel room for $210 on Valentine’s Day I will never use Expedia again .
Stayed 1 night in Feb 2024

6/10 Okay

Maricris, San Diego

Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful night stay at Orchards Inn over Valentine’s Day. The views from the balcony were incredible!
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with view of the red rocks from the balcony.
Stayed 1 night in Feb 2024

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view was great, the toilet was very small like for a child, hard for us being elderly to get up, and no hand rails, the television kept going out and we needed to call three different times to have them fix it.
Stayed 2 nights in Jan 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was out of ice
Stayed 1 night in Jan 2024
Response from Orchards Inn on 17 Jan 2024
Thank you for rating your experience. I am sorry to hear about the ice machine. We have remedied the situation. We hope to welcome you back in the future!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
It was a great stay a great view and so cozy it pet friendly love the view i will be staying here again my boyfriend loved it
Stayed 1 night in Jan 2024
Response from Orchards Inn on 17 Jan 2024
I am so pleased you enjoyed your visit! I hope you can join us again soon!

4/10 Poor

Rebeca, paradise valley

Travelled with family and small children
Disliked: Property conditions & facilities
In one of the rented rooms the toilet did not work.
Stayed 1 night in Jan 2024
Response from Orchards Inn on 17 Jan 2024
Thank you for taking the time to reach out! I apologize for the inconveniences you experienced. We will make sure this is addressed.

10/10 Excellent

Andy, La Puente

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area the hotel is at was so convenient and within walking distant from many retail shops and restaurants. The hotel was very quiet during our stay with great views of the red rocks. The staff were also very friendly, from front desk to the cleaning staff. Everyone was very friendly and happy.
Stayed 4 nights in Jan 2024
Response from Orchards Inn on 21 Jan 2024
We are so pleased you enjoyed your stay Andy! We hope to welcome you back soon!

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Sedona
Staff was so incredibly accommodating and helpful and did it with smiles and enthusiasm. Talked to 3 different people at the desk and all were equally helpful. Room was awesome fireplace was a additional treat, The property mexican restaurant was fantastic, And this was all for a business trip. Wonderful spot.
Stayed 1 night in Jan 2024
Response from Orchards Inn on 13 Jan 2024
Thank you so much for the glowing review! We are proud to provide you the service you deserve! We hope to welcome you back soon!

8/10 Good

vincent

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Sarah Baird on 13 Jan 2024
Thank you so much for taking the time to rate your stay. Please, let us know if there was anything we could have done to improve your visit. We hope to welcome you back in the future.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Orchards Inn on 14 Jan 2024
Thank you for rating your stay. We hope you can join us again soon!

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Orchards Inn on 12 Jan 2024
Thank you for rating your stay. Please, feel free to let us know how we could have made your stay excellent. We appreciate your feedback!

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a hidden gem. Everyrhing about here was phenomenal. Towels were huge, keurig machine in room, view from our bed was amazing. The staff was beyond frendly as well. I would stay here in a heart beat again. Thank you for the wonderful memories!!
Stayed 1 night in Jan 2024
Response from Sarah Baird on 11 Jan 2024
Thank you so much Colleen! We hope to welcome you back very soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sarah Baird on 11 Jan 2024
Thank you so much for rating your stay! We hope you can join us again soon!

10/10 Excellent

brigita

Stayed 2 nights in Jan 2024
Response from Sarah Baird on 9 Jan 2024
Thank you for rating your visit! We hope you can join us again soon!

6/10 Okay

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service
Facility needs to be upgraded. toilets are too low. Microwave added, lights should be regulated on the walls, one did not work. Water should be included instead of thermos. Should offer one free meal with restaurant if staying more than one night.
Stayed 3 nights in Dec 2023
Response from Sarah Baird on 8 Jan 2024
Thank you so much for taking the time to tell us about your visit. I assure you this type of feedback is taken very seriously and we will take action! I hope you give us another opprotunity at a later date to regain your trust. We will see many positive changes with in this year.

10/10 Excellent

Roberta

Stayed 1 night in Jan 2024
Response from Sarah Baird on 8 Jan 2024
Thank you so much for rating your experience!

8/10 Good

Barbara

Travelled with family
Liked: Staff & service
Mediocre hotel with awesome view
Check in was fine. Average hotel with a great view. If you want an amazing view this is the place. The beds weren't comfortable. They were noisy when you rolled over. The carpet in our room was fraying where the seam met the tile. Tile wasn’t very clean but the bathroom was clean. There is grab and go breakfast which is convenient. There are muffins, packaged oatmeal, granola bars, dried cranberries and raisins. Hot tea with cappuccino machine which includes hot cocoa is a nice touch. Convenient location next to shops and restaurants is a plus. Disappointed when I asked the gentleman working the reception desk for more hot water for my tea. He told me I could get more water outside, around the corner and down the steps. He was talking with a co-worker, not busy with hotel guests. This didn’t seem like good service. Good parking. Gas fireplace in room which is a nice touch in winter. We were here January 2024. Again if you want a guaranteed view, this is the place. But a so-so hotel.
Stayed 2 nights in Jan 2024
Response from Sarah Baird on 8 Jan 2024
Thank you so much for taking the time to share your expereince. I am so sorry about the lack of service you experienced. I assure you I take this very seriously and will be taking this opprotunity to correct this behavior. I hope you will give us a chance at a later date to "wow" you. Thank you again.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sarah Baird on 30 Dec 2023
Thank you Alejandro! We hope to welcome you back in the near future!

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room kind of dated fireplace wasn’t working had to complain for them to fix it area nice overall ok but overrated for the price
Stayed 2 nights in Dec 2023
Response from Orchards Inn on 26 Dec 2023
Thank you for taking the time to rate your stay Brandy. I am sorry to hear about the issues you experienced with your fireplace. I assure you we take all feedback seriously and will follow up with needed repairs.

10/10 Excellent

Mike

Stayed 1 night in Dec 2023
Response from Sarah Baird on 22 Dec 2023
Thank you so much for sharing your experience and I am so pleased you enjoyed your visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Sarah Baird on 13 Dec 2023
Thank you for sharing the rate of your stay! Please, join us again soon!

10/10 Excellent

Valerie, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Really love the gas fireplace in the room--lights up immediately and makes it warm and cozy. Great view from the balcony, too!
Stayed 1 night in Dec 2023
Response from Sarah Baird on 13 Dec 2023
I am so pleased you enjoyed your visit!

8/10 Good

leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this property. Our room was comfortable and had an amazing view! Conveniently located. We would recommend!
Stayed 1 night in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you so much for sharing your experience!

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, convenient location, cozy rooms and friendly service! Would stay again!
Stayed 1 night in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you so much for sharing your experience!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel! Best views in the city. We are already booking our next stay.
Stayed 2 nights in Nov 2023
Response from Sarah Baird on 13 Dec 2023
We will happy to welcome you back! Thank you for choosing the Orchards Inn!

6/10 Okay

ROXANNE

Travelled with partner
overpriced for the time we spent there. I will get motel next time for cheaper. Parking is difficult.
Stayed 1 night in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you for telling us about your experience. I am sorry to hear it was not what you were expecting. I hope you will give us an opportunity another time.

10/10 Excellent

Denisa

Liked: Cleanliness, property conditions & facilities
Beautiful view
Stayed 1 night in Nov 2023
Response from Sarah Baird on 13 Dec 2023
So happy to hear you enjoyed the view!

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view and staff. Close to a lot of fun places to shop and dine.
Stayed 2 nights in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you so much for sharing your great experience!

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Not having private balcony space. And very pricey for one night
Stayed 1 night in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you for sharing your experience. I am sorry to hear you did not get the private balcony. We are happy to accomodate a special request for next time. We hope you will choose to stay with us again.

10/10 Excellent

Brandi, Americus

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views! Very convenient location. Definitely recommend.
Stayed 2 nights in Nov 2023
Response from Sarah Baird on 13 Dec 2023
Thank you so much for sharing your experience!