Ratings based on 765 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Texas

Hotel was not as pictured; not as described.

Posted 14-Jul-2016
Pros: Only the fact that I received a full refund. Aside from that, nothing!!
Cons: Everything!! From actually upgrading and cleaning the facility.
Location: Lots to do near by; however, I would never recommend anyone to stay here.
Hotel was awful and I received a full refund. The room pictures were not what we received and details of upgrades was highly inaccurate. The carpet had visible stains and the room smelled of mold and mildew. There was a homeless person in the parking lot in a vehicle full of trash, made securely staying there impossible. We left the hotel and traveled to Flagstaff.
4out of 5
by A verified traveller

Nice hotel close to downtown

Posted 09-Jul-2016
The Hotel very friendly staff and nice rooms that were clean. The area was safe and quiet close to downtown.
Comment from Hotel Management
11-Jul-2016 by Rob Orr, Front Desk Manager, Hotel Management
Dear Joe, Thank you so much for your kind comments regarding your recent stay at the Arroyo Pinion Hotel. We are so glad to have been able to assist you and that our accommodations met your expectations. Please let us know if there is anything additionally we can do for you! Best Wishes!
3out of 5
by Chad

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by A verified traveller

Posted 17-May-2016 on Hotels
Assistance at the front desk was great. Everyone so friendly. The beds were comfortable, and the area was quiet. I would definitely stay again.
4out of 5
by Brian from Tucson,Az

Posted 15-May-2016 on Hotels
A quiet place tucked in the trees if west Sedona. Off the 89A , close to shops,stows and tours. Beds comfortable and morning breakfast was a great start to the day.
5out of 5
by A verified traveller from San Francisco

Quiet Location

Posted 07-May-2016
Pros: See above.
Cons: Nothing.
Conveniently located. Close to shops, restaurants, and near Uptown Sedona. Although hotel is on Hwy 89A, our room was quiet; couldn't hear any traffic noise at all. And, the walls must be well insulated because we couldn't even hear any noise from the rooms next to ours and below ours. The wireless internet signal is excellent. We've stayed at other hotels in the past that advertised free wifi but the signals were so weak. Our room was very clean and bathroom seems to be either recently renovated or well maintained. The daily complimentary hot breakfasts were wonderful. For a family of four, having breakfast at the hotel versus eating at a restaurant saves us about $50 daily!
Comment from Hotel Management
08-May-2016 by Rob Orr, Front Desk Manager, Hotel Management
Valued Guest, Thank you so much for your kind responses regarding your recent stay at the Arroyo Pinion Hotel. It is wonderful to see that we were able to provide you with accommodations and amenities that met and hopefully exceeded your expectations. We sincerely hope you'll keep us in mind for your next trip to Sedona so that we may have another opportunity to be your hosts. Best Wishes!
2out of 5
by Lydia A.

TERRIBLE FOOD-OLD-REHEATED-NOT DOG WORTHY

Posted 28-Apr-2016 on Hotels
room as nice, front desk good, but the food was terrible.. its not worth the money if you have to go to breakfast afterwards. They say a hot full breakfast, i would not feed it to my dog..
Comment from Hotel Management
09-Jul-2016 by Rob, Hotel Management
Valued Guest, On behalf of our staff I would like to apologize for your experience regarding our complimentary breakfast offerings, even more so because it seems to have overshadowed the rest of your experiences on property. We have been working diligently to make certain that we have delicious options for our breakfast and that they are prepared properly. Please know we will certainly be using your feedback to better our breakfast preparation. We hope that you'll keep us in mind and give us another opportunity to exceed your expectations on your next trip to Sedona. Best Wishes, Rob Orr Front Desk Mangaer
4out of 5
by A verified traveller from pennsylvania

Nice facility, close to town

Posted 23-Apr-2016
Breakfast was good, cookies at night were a sweet treat with coffee. Bed was comfortable.
3out of 5
by Ronald from Surprise, AZ.

Mr.

Posted 21-Apr-2016 on Hotels
Very nice place to stay, clean, great location, friendly staff. Would stay there again.
4out of 5
by A verified traveller

Comfortable stay in beautiful surroundings

Posted 21-Apr-2016
Location: Location was good. Close to all amentities. Walking to distance to many restaurants and shops.
Sedona is beautiful with breathtaking views and the Arroyo is perfectly situated in the midst of it all. It is centrally located and easy to access and get to all of the points of interest. The staff were accomodating and helpful with any questions and concerns.