Ratings based on 761 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Texas

Hotel was not as pictured; not as described.

Posted 14-Jul-2016
Pros: Only the fact that I received a full refund. Aside from that, nothing!!
Cons: Everything!! From actually upgrading and cleaning the facility.
Location: Lots to do near by; however, I would never recommend anyone to stay here.
Hotel was awful and I received a full refund. The room pictures were not what we received and details of upgrades was highly inaccurate. The carpet had visible stains and the room smelled of mold and mildew. There was a homeless person in the parking lot in a vehicle full of trash, made securely staying there impossible. We left the hotel and traveled to Flagstaff.
4out of 5
by A verified traveller

Nice hotel close to downtown

Posted 09-Jul-2016
The Hotel very friendly staff and nice rooms that were clean. The area was safe and quiet close to downtown.
Comment from Hotel Management
11-Jul-2016 by Rob Orr, Front Desk Manager, Hotel Management
Dear Joe, Thank you so much for your kind comments regarding your recent stay at the Arroyo Pinion Hotel. We are so glad to have been able to assist you and that our accommodations met your expectations. Please let us know if there is anything additionally we can do for you! Best Wishes!
5out of 5
by A verified traveller from San Francisco

Quiet Location

Posted 07-May-2016
Pros: See above.
Cons: Nothing.
Conveniently located. Close to shops, restaurants, and near Uptown Sedona. Although hotel is on Hwy 89A, our room was quiet; couldn't hear any traffic noise at all. And, the walls must be well insulated because we couldn't even hear any noise from the rooms next to ours and below ours. The wireless internet signal is excellent. We've stayed at other hotels in the past that advertised free wifi but the signals were so weak. Our room was very clean and bathroom seems to be either recently renovated or well maintained. The daily complimentary hot breakfasts were wonderful. For a family of four, having breakfast at the hotel versus eating at a restaurant saves us about $50 daily!
Comment from Hotel Management
08-May-2016 by Rob Orr, Front Desk Manager, Hotel Management
Valued Guest, Thank you so much for your kind responses regarding your recent stay at the Arroyo Pinion Hotel. It is wonderful to see that we were able to provide you with accommodations and amenities that met and hopefully exceeded your expectations. We sincerely hope you'll keep us in mind for your next trip to Sedona so that we may have another opportunity to be your hosts. Best Wishes!
4out of 5
by A verified traveller from pennsylvania

Nice facility, close to town

Posted 23-Apr-2016
Breakfast was good, cookies at night were a sweet treat with coffee. Bed was comfortable.
3out of 5
by Ronald from Surprise, AZ.


Posted 21-Apr-2016 on Hotels
Very nice place to stay, clean, great location, friendly staff. Would stay there again.
4out of 5
by A verified traveller

Comfortable stay in beautiful surroundings

Posted 21-Apr-2016
Location: Location was good. Close to all amentities. Walking to distance to many restaurants and shops.
Sedona is beautiful with breathtaking views and the Arroyo is perfectly situated in the midst of it all. It is centrally located and easy to access and get to all of the points of interest. The staff were accomodating and helpful with any questions and concerns.
1out of 5
by A verified traveller

Posted 17-Apr-2016
The room to our door was missing the bottom piece/threshold so there was about a 2 inch gap at the bottom of the door. It was an outside room so not only was the room hot, but anything could crawl in. We called the desk to report the problem and were told the maintenance person had left for the day. We requested another room and were told there were no available rooms. We then requested a discount on the room and were told that wasn't possible since we had prepaid through Expedia. We had to shove a towel under the door all night and hope nothing was able to crawl in. The staff did bring a bottle of wine to the room which was a nice gesture but did not solve the problem.
4out of 5
by A verified traveller from NJ

Economical yet Comfortable Sedona Hotel

Posted 05-Apr-2016
Pros: Clean, good location, room size.
Cons: We were on the 2nd floor looking out over a parking lot of some sort- the only things covering the windows were sheer blinds... no bueno.
Location: Cathedral Trail Devils Bridge Red Rocks
The hotel is clean, and decently located on the main strip in Sedona. They had a fridge and microwave which was a nice plus, we kept our water bottles chilled overnight. First impression: the hotel itself looks like it used to be a sad motel of some sort from the outside; that was so disappointing driving in. However the rooms are completely updated. The bedding and carpets appeared clean and the room itself was comfortable. The shower was decently clean and I'm a pretty type-a clean person usually. Being in Sedona, I think my standards were lower because we're in the middle of the desert, and I spent my entire day hiking. I probably would have been happy with a hot shower and clean socks. I'm not sure that it really is a "3 star" hotel, the Jacuzzi/pool were incredibly small, also directly in front of the parking lot/check-in office/right next to the main road... that was a bit odd to me. I didn't see the "gym" at all, I"m guessing it might be in the check-in/breakfast main office area? Can't imagine its much though.The website sort of advertised a good view of the red-rocks; the check-in staff said that there weren't really any rooms with "a view" but you could stand close to the window and look to the right and see them... Overall - this hotel was perfect for what we needed; a inexpensive but clean place that I felt comfortable staying in. There was a safe, we didn't use it though; no problems with computers being left in the room.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Apr-2016 on Hotels
3out of 5
by A verified traveller

Horrible free breakfast!

Posted 01-Apr-2016
Pros: Location
Cons: Breakfast
Location: Best restaurant in Sedona ! Dulce & DiLuca
Very nice facility but room was hot & stuffy on arrival & didn't improve. Worst night of sleep on HARD bed in hot room. Great staff & ultra clean property.