Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque, NM

B-day weekend trip

Posted 29-Jan-2016
Pros: It's nice. Good location. Loved the breakfast.
Cons: Customer Service. Especially from the front desk people.
Location: There's a pizza and beer across the street from the hotel that you have to check out. Really good food.
"First impressions last"; the young lady who received us at check-in was not polite enough so it was kind of a disappointment because we drove almost 6 hours from New Mexico and we were tired and ready to get some rest but we didn't receive a good welcoming gesture, besides, she gave us the wrong info about the breakfast times, we needed to double check that out later. The other (older) lady was nice though, as well as the housekeeping ladies BUT I would recommend the housekeeping staff to WAIT until we (the guest) opens the door when you yell "housekeeping!" because this lady knocked on the door and opened it right away. Please provide some privacy! The room smelled bad when we opened it for the first time. Everything else was good. I loved the breakfast. Just the cinnamon waffles tasted weird.
4 out of 5
Recommended
for Everyone
by A verified traveller from Charleston, SC

Overall rating 4

Posted 14-Jan-2016
Pros: everything
Location: Perfect location for eateries and site seeing
Excellent experience from Staff/ Sedonah and Jesus Hotel facilities 3 Room Cleanliness 5 Very comfortable
Comment from Hotel Management
23-Jan-2016 by GM, Hotel Management
Dear Janice, Thank you for your visit and the amazing four star review. We are thrilled to hear you enjoyed our accommodations and the amazing service provided by our staff. We appreciate your special mention on Sedonah's & Angel's performance, they are an asset to our property. They will be honored to know she made an impression on you with their customer service skills. We look forward to your return. Regards, Patricia Manzanares General Manager Arroyo Pinion Sedona Hotel 928-204-1146
4 out of 5
Recommended
for Everyone
by A verified traveller from Southern CA

Lovely Hotel in Downtown Sedona

Posted 13-Jan-2016
Pros: The location, cleanliness and quiet.
Cons: The refrigerator could be quieter.
Location: Sedona is magical. There is shopping, hiking, off roading, vortex walks - it has it all. It is one of the most beautiful places I have seen.
We didn't realize our reservation was for an upstairs room. The downstairs rooms were more money and not available through third party booking. My husband is disabled and would have had a hard time navigating the stairs. They were kind enough to put us downstairs in a premium room. It was very clean and had a jacuzzi tub and fireplace heater in the room. There was a full tub and shower in the bathroom. The hotel was well maintained, quiet and very easy access to tourist attractions. The staff were polite and kind. We didn't eat breakfast there but it looked like a nice spread. I would highly recommend this boutique hotel.
5 out of 5
Recommended
for Couples
by Cynthia K.

50th bday getaway for boyfriend

Posted 04-Nov-2015 on Orbitz
Very comfortable and clean. Nice setting. A little far from the downtown area, would have liked a little closer as to be able to walk but nice hotel otherwise.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Nov-2015 on Hotels
It was a great room, I am wanting to stay again soon. Thank you
3 out of 5
Recommended
for Couples
by DENISE from Huntington Beach

Nice enjoyable visit

Posted 26-Oct-2015 on Hotels
We enjoyed our stay, the breakfast was average, we were a little freaked out when we checked in because a guest was in their complaining but our room turned out fine. Coffee maker was not working but free coffee was in the lobby. All in all a decent visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Surprise, AZ

One night stay

Posted 22-Oct-2015
Pros: It was clean, the staff were pleasant, and the price was good
Location: It is on the main highway through Sedona but is at the west end so it is a couple miles to the center of town. The location was quiet.
The place was fine. The staff were very nice and helpful. It is a motel and not a resort property and as a motel it was fine. The room was clean and quiet. If you are expecting a resort accommodation this property is not for you. It was cool and rainy during our stay so I did not use the pool or outdoor spa. The pool was small but appeared to be well maintained but even in warmer weather it would have not been a place to hang out for the day. For Sedona the price was fine.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 20-Oct-2015
Convenient location to stay in Sedona. Front desk staff members were friendly and offered great suggestions for hikes nearby. Room was comfortable and clean. I'd stay here again
4 out of 5
Recommended
for Couples
by Dee H

Weekend in Sedona

Posted 20-Oct-2015 on Orbitz
Nice little place with good amenities. Nice pool, microwave and fridge in room. Great place for a quick weekend get-away.
4 out of 5
Recommended
for Couples
by Kalyn from Vegas

One Night Getaway

Posted 18-Oct-2015 on Hotels
When I was booking this stay I looked at every hotel in the area, read all of the comments, and looked for the very best. I decided to go with Arroyo for cost verses what you are getting in the area for only one night. If I were staying more than one night I would want a hotel with a view, but this is a great spot to be in for that just going through night or a quick couples excursion. Quite and very clean, close to the city center of Sedona and some beautiful hikes, definitely go to Cathedral Rock. Don't look at the comments that say that the place doesn't look renovated, the facilities are great. It is what to expect for a hotel in the mid-range. Very clean and very quite. Service was phenomenal the workers were wonderful and so very helpful.