When checking in no eye contact or warmth from receptionist. She did her job but looked as if she gained no pleasure from it. Hotel clean and beds comfortable but my daughter- who is very allergic to dust mites had trouble breathing in bed. Could be pillows or mattress. Otherwise stay was comfortable.
I found it very strange that they asked for ID for each person in the room. I realize that this may have been due to the breakfast that was included in the cost but I have never had to show ID for myself as well as my spouse. If the room is booked for 2 people, I should receive 2 vouchers.
My overall stay at this hotel was good. The location is just outside New York and can be reached by the bus 320 that is located just across the street . The bus comes approx every 15 minutes and drops you off at port authority . The hotel itself is located in a very good area next to many shops and restaurants. The hotel does need some care in terms of upgrades . Some of the furniture is warn and some areas could use a cleaning .
Also housekeeping forgot to clean our room one day and had to call down two times to get some fresh towels . It would have been nice if someone would have said SORRY .
My last complaint is i have some charges on my credit card that i am not sure about from the hotel. Have to call Expedia and the hotel to find out why . Would i stay here again YES... PRICE / VALUE
Last thing no safes in the room
Nothing fancy, was supposed to get a non-smoking room, but didn't. It smelled!! I also arrived earlier than the 3:00 checkin. I was there around 12:00. All other hotels I have ever stayed at have let me check in early without a FEE if there was a room available. Extended Stay charged $25 to do an early checkin....rip off! Also, I was staying there to see Kenney Chesney at stadium. Prior to booking room back in April, I called to see if there was a shuttle service available and I was told yes...$20 round trip. Well, there was no shuttle available, and I had to take taxi service. I called taxi company and was told it would be $20 each way....well....... it cost $20 to get there, but when I left concert to come back, all taxi's there were charging $75-$100's to get back to hotel!!!!! It is literally a mile away! Very expensive excursion!!
Traveller from Bellmore, NY
This Secaucus hotel is less than 2 miles Meadowlands Sports Complex and 6 miles from Manhattan.All guestrooms at Extended …More
Friendly and helpful staff. Good location. close to NYC. You can go the NYC for the sites and still come back to a relatively quiet and nice hotel.Nice place for family especially with small kitchenette
The hotel was clean and the staff friendly. We loved how quick of a bus ride it was (10mins) to just a few blocks a way from Times Square. Return ticket cost $6.40.
The parking at the hotel is free and so is wifi which is a bonus - the wifi is a bit slow but works. Will definitely stay there again.
Another Manhattan bedroom community, Secaucus is a sports town. It is home to Secaucus FC, a soccer team, as well as being 10 minutes away from Giants Stadium, and Meadowlands Racetrack, 20 minutes from Madison Square Garden, and 40 minutes from Yankee and Shea stadiums.
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