Ratings based on 1,634 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
77% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 23-Oct-2016
Cons: Charging for wifi!
The staff were very friendly and happy to answer questions. The room was large, clean and extremely comfortable. Hated that they charged for wifi but just connected my iPad to my phone so I didn't have to pay. Location was fantastic...easy walk to Pike Market, Space Needle and Chihuly Garden and Glass. Would definitely stay there again!
4out of 5
by A verified traveller from INA

Posted 13-Oct-2016
Room is very clean n cozy & amenities are good...Staffs & esp. the Manager floor & marketing, both Kyle & Kyle are very co-operative n helpful...thank you
5out of 5
by A verified traveller

Great place to catch up

Posted 26-Sep-2016
Super nice, hip, clean hotel, more or less centrally located, with gorgeous rooms, and updated decor. Highly recommended. Great food downstairs also
5out of 5
by A verified traveller

Posted 20-Sep-2016
Hotel was great all arounD. Room didnt haveca view bcsuse i was too cheap to pay for one.
2out of 5
by A verified traveller

Abuse with extra charages

Posted 16-Sep-2016
They charged me $360 usd for receiving some packages. After I talked with the manager they reduced the charges in half to $180 which I still think is a big abuse. The service in the restaurant was terrible.
3out of 5
by A verified traveller

Over 2 hrs wait to checkin & sheets are not clean

Posted 31-Aug-2016
Pros: Long Checkin time. Dirty sheets and towel
Cons: Better service
Location: Location is fine.
I got there right on check in hour. The counter told me they are out of rooms and will call me in 1 hour when my room is available. I went out the town and explore and finally time for dinner and ate dinner, still no call from the hotel regarding my room. I called the hotel, they said ok, we can get your room ready. When I got there, they put in right at the exit of the elevator where the most traffic and loudness goes on. I have a baby toddler with me. I prefer the end of the hall where is is quiet since we have to sleep early. The hotel told me they have no other rooms available. No only did I had to wait for the room, the view was not what I booked, I paid for ocean view and I got a solid building at the window and the sheets on the best and towels are dirty. It was not clean at all. I stayed for 6 nights. Not happy with it at all.
5out of 5
by A verified traveller from Portland

Comfortable stay

Posted 29-Aug-2016
Cons: making the drinking water complimentary
The bed and bedding was outstanding as well as the cleanliness. The service was prompt and friendly and the overall comfort of the stay was wonderful. However, putting prices on using the drinking water was rather tacky.
5out of 5
by A verified traveller

Great location in Seattle

Posted 27-Aug-2016
We enjoyed the location, and didn't need to get a cab even once! Right around the corner from the light rail stop to the airport. Hotel was pretty and clean. Perfect for our girls getaway.
5out of 5
by A verified traveller

Posted 10-Aug-2016
Great location. Most sights within walking distance.
4out of 5
by A verified traveller

Good location

Posted 26-Jul-2016
Pros: The beds are incredibly comfortable and the room was nice and quiet. The fitness center was adequate but cramped.
Cons: It surprised us that there was no pool at the hotel. Also, for the price of the room, charging for Wi-fi seems ridiculous.
Location: The location is in the center of many attractions. Less than 2 mile walk to the EMP or the Pier.
The hotel is on the high end price wise. Granted the area is expensive. Be prepared to search for a dining establishment in the evening as most places close around 3.