Over 2 hrs wait to checkin & sheets are not clean
I got there right on check in hour. The counter told me they are out of rooms and will call me in 1 hour when my room is available. I went out the town and explore and finally time for dinner and ate dinner, still no call from the hotel regarding my room. I called the hotel, they said ok, we can get your room ready. When I got there, they put in right at the exit of the elevator where the most traffic and loudness goes on. I have a baby toddler with me. I prefer the end of the hall where is is quiet since we have to sleep early. The hotel told me they have no other rooms available. No only did I had to wait for the room, the view was not what I booked, I paid for ocean view and I got a solid building at the window and the sheets on the best and towels are dirty. It was not clean at all. I stayed for 6 nights. Not happy with it at all.