Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
77% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

Posted 31-Oct-2016
Loved the overall experience! They gave me complimentary cake and champagne for a birthday but ended up charging me for the champagne which was unreasonable but other than that everything was great! wish I knew about the charge beforehand. The room had amazing views.
Comment from Hotel Management
05-Nov-2016 by Mike B, Hotel Management
Hello Susan, thank you for the feedback and Happy Birthday! So glad you enjoyed the views and the cake, and if you wouldn't mind sending me your contact information I'll take a look at that champagne charge.
5out of 5
by A verified traveller

Posted 23-Oct-2016
Cons: Charging for wifi!
The staff were very friendly and happy to answer questions. The room was large, clean and extremely comfortable. Hated that they charged for wifi but just connected my iPad to my phone so I didn't have to pay. Location was fantastic...easy walk to Pike Market, Space Needle and Chihuly Garden and Glass. Would definitely stay there again!
Comment from Hotel Management
27-Oct-2016 by Mike B, Hotel Management
Thank you for your review, so glad your stay was enjoyable. We hope to see you back again soon.
4out of 5
by A verified traveller from INA

Posted 13-Oct-2016
Room is very clean n cozy & amenities are good...Staffs & esp. the Manager floor & marketing, both Kyle & Kyle are very co-operative n helpful...thank you
5out of 5
by A verified traveller

Great place to catch up

Posted 26-Sep-2016
Super nice, hip, clean hotel, more or less centrally located, with gorgeous rooms, and updated decor. Highly recommended. Great food downstairs also
5out of 5
by A verified traveller

Posted 20-Sep-2016
Hotel was great all arounD. Room didnt haveca view bcsuse i was too cheap to pay for one.
2out of 5
by A verified traveller

Abuse with extra charages

Posted 16-Sep-2016
They charged me $360 usd for receiving some packages. After I talked with the manager they reduced the charges in half to $180 which I still think is a big abuse. The service in the restaurant was terrible.
4out of 5
by A verified traveller from Morrisville

Enjoyed the W

Posted 07-Sep-2016 on Hotels
We loved the corner room - very quiet and comfortable. Had the freshest salad dressed perfectly (and it should have been for the room service price!) appreciated the couple of free bottles of water. Helpful, courteous staff
3out of 5
by A verified traveller

Over 2 hrs wait to checkin & sheets are not clean

Posted 31-Aug-2016
Pros: Long Checkin time. Dirty sheets and towel
Cons: Better service
Location: Location is fine.
I got there right on check in hour. The counter told me they are out of rooms and will call me in 1 hour when my room is available. I went out the town and explore and finally time for dinner and ate dinner, still no call from the hotel regarding my room. I called the hotel, they said ok, we can get your room ready. When I got there, they put in right at the exit of the elevator where the most traffic and loudness goes on. I have a baby toddler with me. I prefer the end of the hall where is is quiet since we have to sleep early. The hotel told me they have no other rooms available. No only did I had to wait for the room, the view was not what I booked, I paid for ocean view and I got a solid building at the window and the sheets on the best and towels are dirty. It was not clean at all. I stayed for 6 nights. Not happy with it at all.
5out of 5
by Heather

This traveller left a rating score only Posted 29-Aug-2016 on Hotels
3out of 5
by Howard from Boynton Beach Fl.

not enough for the money

Posted 29-Aug-2016 on Hotels
Bathroom was very small.