Ratings based on 2,341 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Fantastic!

Posted 25-Apr-2017
Location: A 15 minute walk to Pike Place Market
This hotel was the best of our stay during our 10 day trip to the US, the hotel staff were very welcoming and accommodating. The bed was amazing and having your own doona was perfect! I just wish we had more than 1 night here!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fun hotel close to everything

Posted 22-Apr-2017
Pros: Super clean, comfortable beds, umbrellas for walking in the Seattle rain, fun ambiance, great location.
Cons: The bathroom didn't have a lot of places to put toiletries.
Location: Amazing restaurants in the area and only a couple of blocks from the Pier and downtown Seattle.
Cool, creative hotel within walking distance to many of Seattle's attractions. Clean and comfortable with a friendly and helpful staff. Great restaurants all around.
Comment from Hotel Management
23-Apr-2017 by Kate - GM, Hotel Management
Wow! You just made our day-thank you for the amazing review!
5 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 22-Apr-2017
Pros: good bedding
great ambiance in hotel; absurd though that this review has to be longer to be considered a valid review
Comment from Hotel Management
23-Apr-2017 by Kate - GM, Hotel Management
PIneapple happy faces here at Hotel FIVE- glad you loved your stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

everything we wanted!

Posted 21-Apr-2017
happy that we were able to check in hours early. nice, clean hotel. great location - everything's walking distance. nice cafe in the lobby. beds are comfortable. loved how hey have dispensers for the soap, shampoo, conditioner, etc. - less waste! we loved everything about our stay here!
Comment from Hotel Management
23-Apr-2017 by Kate - GM, Hotel Management
Hi RA3- We are thrilled you had a great time and loved your Staypineapple experience at Hotel FIVE! See you again soon, we hope. Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent customer service

Posted 20-Apr-2017
I just loved our stay. We have a two month old and they provides a crib at no charge. They made us feel very comfortable and every single staff was very helpful and friendly. I would stay here every time I come to Seattle
Comment from Hotel Management
20-Apr-2017 by Kate - GM, Hotel Management
We are so happy your stay was great! Looking forward to welcoming you next time you head our way. Warmly, Kate GM
3 out of 5
Recommended
for Everyone
by A verified traveller

downtown hotel

Posted 19-Apr-2017
Pros: great location!
Cons: feeling is a bit cold and dramatic.
staff is okay....not super helpful. Lobby is okay....not cozy! Rooms clean and okay. The location is wonderful and there is parking!
Comment from Hotel Management
19-Apr-2017 by Kate - GM, Hotel Management
Thank you for taking time to share your thoughts regarding your recent stay. We are pleased you enjoyed the location, yet sorry the hotel was not to your liking overall. We aim to ' wow" our guests. Your thoughts will be shared with our team. Warmly, Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveller

WIll stay again!

Posted 19-Apr-2017
Staff was friendly and helpful. The pineapple cupcakes were a hit with us! We were surprised you could rent bikes from within the hotel, although we didn't rent bikes, we appreciate the option. The shuttle service is awesome too! The rooms were quiet, couldn't hear outside noises. Only complaint we have is a TV guide, we had to scroll for each channel, wait for the commercial to finish and then see what was on. Otherwise, we would definitely stay here again. Cheap and service is fantastic.
Comment from Hotel Management
19-Apr-2017 by Kate - GM, Hotel Management
Hi Nick! WOW! You just made our day- thank you for the great review. Hope we see you again when travels bring you our way. Warmly, Kate GM
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria BC

Posted 14-Apr-2017
Situated near Belltown area of Seattle, close to all downtown attractions. Hotel has been completely redone and the amenities are vey good, such as bedding, decor, free wifi, and nice features like slippers and robes. Very comfortable stay, staff is very nice too. In lobby restaurant Max's is good for breakfast and does room service. They also serve free cupcakes and coffee every afternoon. All in all highly recommend.
Comment from Hotel Management
15-Apr-2017 by Kate - GM, Hotel Management
Hi Josh, We are so pleased you enjoyed your Staypineapple experience at Hotel FIVE. Hope to see you again next time! Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveller

great location.

Posted 10-Apr-2017
enjoyed our stay, we were able to walk to all the nearby attractions
Comment from Hotel Management
10-Apr-2017 by Kate - GM, Hotel Management
Hi Bruce- Come see us again! Thrilled you enjoyed your stay- Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Enjoyed our stay

Posted 10-Apr-2017
Liked staying here; close to everything, just ask for a room on the opposite side of the monorail!
Comment from Hotel Management
10-Apr-2017 by Kate - GM, Hotel Management
Hi Brad, So glad you enjoyed your recent Staypineapple experience at Hotel FIVE! See you next time. Kate GM