Exterior

Reviews of Redmond Inn

3 out of 5
Redmond Inn
17601 Redmond Way, Redmond, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

fae

Liked: Cleanliness, staff & service, property conditions & facilities
Always very nice.
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
I think this is a great hotel for the money. It’s better from the inside than the outside. It’s clean and safe, the bed and pillows are very comfortable, the room design works well, and the room amenities are just what I need. It has become the place I stay every time I need a hotel in Redmond. That being said, it is not fancy. It is not where you come to enjoy the property. It is where you stay to be clean, comfortable, safe, efficient, and convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alice

Liked: Amenities
Very friendly staff throughout my stay. Room was very clean. Could use a new toilet seat and bathroom door(had water damage at the bottom of the door). Otherwise the property is well maintained. Loved that parking is available on site, no extra charge. Would definitely recommend and will stay again!!
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Alice,Thank you so much for choosing to stay with us at Redmond Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our pristine accommodations were a highlight of your trip. However, we apologize for any inconvenience you experienced in your bathroom. Rest assured, your comments will be relayed to our team to ensure improvements are made swiftly. Nevertheless, we trust this didn't detract too much from your trip overall. The pleasure was all ours, and we can't wait to welcome you back to Redmond Inn soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating!
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Donna,Thank you so much for choosing to stay with us at Redmond Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to live up to this commitment. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Becky, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean hotel!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Becky,Thank you for choosing Redmond Inn! We're glad our attention to cleanliness impressed you, and we hope to see you again soon.

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet and very good service
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Vincent,Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed our exceptional service and cleanliness! We hope you'll visit us again soon, and wish you well until then.

8/10 Good

Venkatesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Service
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Venkatesh,Thank you for choosing to stay with us at Redmond Inn. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled this was the case for you. It was a pleasure to host you, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Bonan, redmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very good place for business trip.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Bonan,Thank you so much for choosing Redmond Inn and for taking the time to let us know about your five-star experience! We are delighted that your business travels brought you to our property and that you found our team to be accommodating and friendly. It was an honor to host you. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

yusuke, Tigard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is great location. The property is a bit old. But service is great and staff is very helpful
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Yusuke,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are honored to have earned a perfect rating thanks to our convenient location and outstanding team members. Having you as a guest was a pleasure, and we look forward to welcoming you back to Redmond Inn soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Hisayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed Redmond Inn for 6 days in mid March. The location was excellent to go anywhere. Walking distance to Whole Foods. Room might need a little update but very clean and comfortable. The front staffs were very pleasant. Only thing I wasn't happy about was the noise from the third floor. I can totally hear the steps ,running water and closing the door in the evening. Actually I woke up a couple times because of that. Other than that it was a very nice stay.             
Stayed 7 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Hisayo,Thank you for spending six days at Redmond Inn. We're pleased that our convenient location was perfect for your trip. However, we're sorry you had noise concerns. Our team works diligently to create a peaceful environment, so rest assured, we've noted your feedback. We hope you'll count on us again for comfortable and clean accommodations next time you're in town.

8/10 Good

Ziming

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Manpreet

Business traveller
Liked: Cleanliness, staff & service
It’s a little old but the staff is wonderful
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Thank you so much for choosing to stay with us at Redmond Inn. Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.

8/10 Good

Lucas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for work. Very nice and simple place. Extremely quiet (slept with the window open) but was on the non major street side. Get about a block away and the are some nice urban strolling areas.
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Lucas,It was our pleasure to provide you with quiet, convenient accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again soon.

10/10 Excellent

matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above.
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Matthew,Thank you so much for the kind feedback regarding your stay at Redmond Inn. It was our pleasure to host you and we invite you to stay with us during your next vacation.

10/10 Excellent

Martie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Davoren

Travelled with group
Liked: Cleanliness, staff & service
Very nice stay
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Davoren,Thanks for choosing Redmond Inn. Our team is happy you had a pleasant stay at our inn, and we appreciate you sharing this review. It would be our pleasure to welcome you back!

8/10 Good

Ye

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Daliah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were in town because I was running a race in the morning. Ideal choice for our stay! Clean, cozy, and conveniently located! I appreciated the coupon included at check in for the restaurant next door, which I highly recommend…some of the best pancakes I have ever had in my life tbh
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Daliah,We were delighted to host you and your wife at Redmond Inn during your recent stay. It's wonderful to hear we were able to deliver an enjoyable experience and that you appreciated our ideal location for your race and our clean accommodations, as well as the breakfast coupons provided to Family Pancake House. Thank you so much for sharing your positive review, and we hope to have the pleasure of your company on another occasion.

8/10 Good

ying

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the heater is quiet. the front desk staff is very friendly.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
Dear Ying,It's fantastic that you found the heater quiet and our front desk staff welcoming. Providing a comfortable environment and excellent service is our top priority. We look forward to welcoming you back to Redmond Inn for another enjoyable experience!

10/10 Excellent

fae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A nice get away for a nite ..or if your traveling.
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Fae,Thank you for choosing Redmond Inn! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.

10/10 Excellent

Maureen McHugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

?

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利
Stayed 3 nights in Feb 2024
Response from General Manager on 6 Mar 2024
It warms our hearts to receive such a high rating and we're happy to know that our convenient shuttle was perfect for your needs. Thank you, and we hope to see you again soon.

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, amenities
The facilities are dated and furniture needs repair. I also lost a pair of earrings in the room. I assume house keeping might have dumped with the trash.
Stayed 3 nights in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Ying,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations and that you are unable to locate your earrings. Please be assured that our team is highly trained in ensuring the safety and security of our guests' belongings. If you would like to discuss this matter further, please do not hesitate to reach out to us. We sincerely hope to hear from you and would love the opportunity to welcome you back and prove our dedication to your satisfaction.

8/10 Good

jue

Stayed 1 night in Feb 2024

10/10 Excellent

Anton, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for this price range
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Dear Anton,We're delighted you enjoyed our great value and trust you had the comfortable, welcoming experience we are known for. Please return to Redmond Inn soon for another fantastic time.

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe Very good location
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Elizabeth,Thank you for choosing Redmond Inn! We're delighted you found our location very good and appreciated our emphasis on cleanliness and safety. We strive to maintain a comfortable environment for all our guests, and we look forward to welcoming you back for another enjoyable experience!

6/10 Okay

LaiChan, Vancouver

Travelled with group
Liked: Cleanliness, staff & service
aircon not working
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Lai,Thank you for your recent stay, and we appreciate you taking the time to share your comments. We're sorry to hear of any issues you encountered with the air conditioning in your room; our front desk team is always available and happy to help with any problems that may arise during your time with us so we can find a solution and ensure you have a comfortable stay. We will address your feedback with our maintenance team to ensure this is resolved. We're grateful for your review, and we hope to exceed your expectations the next time you're in the area.

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very himey and comfortable. Good temp and water pressure in the shower. Nice continental breakfast, nice hot tub. Fitness center nice and clean, accommodating. Staff very friendly and helpful. Only issue i had was we were on the 2nd floor, and the third floor was creaky here and there, so kept me awake a little bit. But, I plan to stay here again!
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Katharine,It's always a pleasure hearing from our guests. We're glad our clean, cozy rooms and friendly staff impressed you and that you appreciated the gym and breakfast. Should your travels bring you back to town, please come see us again.

8/10 Good

Rachel, Miami

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had good stay and it was really budget friendly. The only downside and reason I won’t rate it 5/5 was the free breakfast that only concluded of pancakes and milk, nothing else, not even eggs which was so odd. Also faucets handles were loose in our room. Other than that, it was good.
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Rachel,Thank you for sharing your experience at Redmond Inn. It's great to hear that you found our hotel to be a good value. We also appreciate your feedback on the breakfast selection and the condition of the faucets in your room. Our team is always looking for ways to improve our guests' experience, and your input is valuable in that process. We're glad that, overall, you had a good stay and hope to have the pleasure of welcoming you back in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. There is construction very close by, but that did not distract from the clean, well maintained property.
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear David,Thank you for choosing Redmond Inn and for taking the time to share such a delightful review. We are thrilled you enjoyed our lovely, clean accommodations and hope to have the pleasure of welcoming you back again someday.

10/10 Excellent

Vakhtang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from General Manager on 14 Feb 2024
Dear Vakhtang,Thank you for taking the time to leave us a perfect rating. We are glad that everything was good during your stay. Please visit us again in the future for another perfect stay.

10/10 Excellent

Vakhtang

Stayed 7 nights in Jan 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Dianne

Stayed 1 night in Feb 2024

8/10 Good

saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Victor

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Hotel could use an update. Big spider in room
Stayed 1 night in Jan 2024
Response from General Manager on 4 Feb 2024
Dear Victor,We greatly appreciate your review and we're happy to know that our friendly team members were a highlight of your stay. We'll keep your comments in mind regarding the upkeep of our accommodations and we hope to see you again soon.

10/10 Excellent

Seung Hwan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Seung,Thank you for choosing Redmond Inn to host your travels, and overall, we hope you had a terrific getaway. Come back anytime!

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodarion considering the relatively low price
Stayed 1 night in Jan 2024
Response from Jessica Lopez on 29 Jan 2024
Thank you for your kind words! We're glad you enjoyed our accommodation. We look forward to hosting you again soon.

10/10 Excellent

Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful!
Stayed 3 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Shan,Thank you for the short but sweet review of Redmond Inn! We are happy to hear you had an exceptional stay and look forward to welcoming you back again soon!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Excellent location.
Stayed 1 night in Jan 2024
Response from Jessica on 21 Jan 2024
Thank you for your kind words! We're delighted you found our staff helpful, and you enjoyed our excellent location. We appreciate your feedback and hope to welcome you back to the Redmond Inn soon! Safe travels!

10/10 Excellent

Allen

Stayed 3 nights in Jan 2024

10/10 Excellent

Wayne

Stayed 1 night in Jan 2024

10/10 Excellent

Allen

Stayed 4 nights in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 of 5 just needs better internet
Everything was good except for internet.
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Jason,Thank you for choosing our hotel for your recent visit to Redmond. We're glad you enjoyed your stay with us. Your comments are important to us, and we'll use them as we continuously work to improve our internet service. It would be our pleasure to host you again at Redmond Inn, so come back soon.

6/10 Okay

Janice, Burnaby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Vazken

Stayed 2 nights in Jan 2024