Ratings based on 4,960 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 28-Mar-2017
Nice place right in the middle of everything. Very clean. The staff was nice.
Comment from Hotel Management
28-Mar-2017 by Mike, Assistant General Manager, Hotel Management
We are so glad that you enjoyed your trip with us, please come see us again soon!
4out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 28-Mar-2017
Very central location- room was spacious and comfortable with a good bed! Loved the outdoor space at the Frolic- Cosy fireplaces and excellent service. There were some renovations with elevators so only some were running made things a little slow but definitely worth it!
Comment from Hotel Management
28-Mar-2017 by Mike, Assistant General Manager, Hotel Management
We are glad that you enjoyed our central location so well! Please come visit us again.
4out of 5
Recommended
for Everyone
by A verified traveller from Florida

6 Day Stay

Posted 28-Mar-2017
Pros: Location
Cons: Housekeeping
Location: Many attractions near the downtown area.
The hotel's location is perfect. You will be in the heart of downtown and within walking distance to many attractions in Seattle. The downside of the hotel is the housekeeping. You may have to follow up with them regarding things. The bathrooms could be kept cleaner.
Comment from Hotel Management
28-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we will review with our Housekeeping team to see how we can improve.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
This hotel is great! The staff is awesome and the wine tasting is an added bonus!
Comment from Hotel Management
28-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your fantastic review!
5out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel close to the Washington State Bar offic

Posted 27-Mar-2017
Pros: The bellman was amazingly helpful. It has a great location. It is across the street from Palamino, which is a favorite restaurant.
Cons: The dinner menu could offer more options.
Location: A great location is you are attending a business meeting or seminar in downtown Seattle.
The menu and food in the restaurant were limited and disappointing.
3out of 5
Recommended
for Everyone
by A verified traveller

Nice staff bad food.

Posted 25-Mar-2017
Definitely got food poisoning from room service breakfast I received. That was the main disappointment.
3out of 5
by A verified traveller from CT

Trying to be hip but actually tired

Posted 20-Mar-2017
The Motif tries hard to be a modern, hip hotel, with bright colors, contemporary decor, and trendy music. However, this effort falls short of being convincing, in part because the lobby, hallways, elevators, and other common spaces are worn and in need of refurbishment. Also, the front desk staff is poorly trained; it took me far longer to check in than it should have and the agent never asked if I was using the self park. This forced me to come back to the desk from the parking lot to get my key card validated for entry and exit. On the positive side, the rooms were spacious and nicely appointed. The one exception was the absence of a walk-in shower, which I believe should be a prerequisite for a 4 or 5 star rating.
Comment from Hotel Management
25-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, I am sorry that we did not exceed your expectations. We do have plans to renovate additional areas including our elevators and lobby. Thank you again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Mar-2017
Great location, courteous staff, attractive rooms, convenient parking. A great place to stay.
Comment from Hotel Management
17-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for sharing your great review!
5out of 5
Recommended
for Everyone
by A verified traveller

Greta hotel in the middle of downtown Seattle

Posted 14-Mar-2017
Pros: Clean and friendly staff
Location: Great location, just blocks from Pikes Place and one street down from the monorail that will take you to the Space Needle.
The hotel is in a great location. Just 4 blocks from Pike Place and close to the monorail. Walking distance from the main Seattle attractions, restaurants and shops. Easy access on/off the highway.
Comment from Hotel Management
14-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we hope to see you again soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Newly renovated

Posted 13-Mar-2017
Stayed in one of the newly renovated rooms. Gorgeous room with a rainfall shower - one word: amazing. Convenient underground parking. Close to shopping and 5-10 minute walk from Pike Place Market. Everything we were looking for in a short weekend getaway.
Comment from Hotel Management
13-Mar-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback and we are so thrilled you loved our new rooms!