Ratings based on 4,865 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jan-2017
We had a decent stay, nothing over the top, but a nice ,clean quiet hotel.
Comment from Hotel Management
18-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we hope to see you again soon.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 17-Jan-2017
Great location in downtown. Near various areas like the Pike, Belltown inn and Capital Hill. Many restaurants nearby to accommodate all your appetite!
Comment from Hotel Management
17-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for sharing your great feedback; please come see us again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Omaha, NE

Beautiful hotel!

Posted 16-Jan-2017
Pros: The staff, location, interiors
The hotel is so chic and beautiful, very modern lobby. The staff were so friendly and we got a complimentary upgrade upon check-in! The room was beautiful with a great ocean view, bottled water, coffe & tea are provided. It is located right in the center of everything and is so easy to walk anywhere you want to go! I will definitely stay in this hotel the next time I'm in Seattle.
Comment from Hotel Management
17-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you so much for your great review! We look forward to welcoming you back again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas, Texas

Professional Friendly Staff Made the Difference

Posted 14-Jan-2017
Upon check in Pamela made me feel very special with what she said was my VIP status. I was upgraded to a waterfront view. While I'm sure it was because I was a Sunday check-in the team made me feel special. The hotel has a very boutique look and feel. I plan to stay here on my next visit to Seattle. Such a great location to walk to any key destination in the city.
Comment from Hotel Management
15-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your fantastic feedback and great comments about Pamela!
5out of 5
Recommended
for Everyone
by A verified traveller from Federal Way

Modern hotel in a great downtown location

Posted 13-Jan-2017
Friendly staff, easy and cheaper parking than most downtown hotels, fun wine tasting every evening, and new, modern decor in the rooms. Very pleased with my stay and I will be back!
Comment from Hotel Management
14-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback, we can't wait to welcome you back!
5out of 5
Recommended
for Everyone
by A verified traveller

Very locally placed for walking everywhere

Posted 13-Jan-2017
Have stayed before and that is why I came back. Great location
Comment from Hotel Management
14-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for come back and staying with us! We are thankful for your support.
4out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel , great location

Posted 10-Jan-2017
Love the hotel , staff was the best !!!! Comfortable beds and great location to shopping and restaurants, unfortunately there is no valet parking and I have a tall truck and their parking is underground and for low vehicles , but that was my only issue
Comment from Hotel Management
10-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback! Our team loves to hear comments like this, so thank you for your support.
2out of 5
by A verified traveller from Oroville, CA

3 people paid for but not accommodated

Posted 09-Jan-2017
The room is big enough for 2 queens & a roll away, but they would not let us have a rollaway. There was a large lounging chair next to the bed , that could have been substituted for a rollaway. Next to the window on the 19th floor, so I don't think that was a fire escape route.
Comment from Hotel Management
12-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review, I am sorry for your inconvenience regarding the number of beds. Unfortunately it is against Seattle Fire Code to have 3 or more beds in a standard hotel guest room. I hope that you enjoyed the remainder of your stay with us.
4out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Newly renovated hotel in centre of town

Posted 08-Jan-2017
Modern and clean hotel and newly renovated. Close to all shops and major museums and places of interest. Room clean, very spacious and comfortable. Check in and checkout was easy, staff were very friendly and efficient.
Comment from Hotel Management
08-Jan-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback, please come see us again soon!
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Good Hotel, great location

Posted 07-Jan-2017
The location is great, really close to the Pipe Market. The room is comfortable, but the bed could be better (too soft). The shower is perfect, as well the air conditioning. Overall is was a really good experience!
Comment from Hotel Management
08-Jan-2017 by Mike, Assistant General Manager, Hotel Management
I am so glad that you enjoyed our central location, I hope you had a great time exploring Seattle.