Ratings based on 5,086 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver, BC

Great location

Posted 20-Jul-2017
Very central location, clean rooms, nice staff, a bit expensive but so are other downtown hotels.
Comment from Hotel Management
21-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review, we appreciate your support!
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Gorgeous hotel in heart of downtown Seattle

Posted 19-Jul-2017
Pros: Courteous and responsive staff, and location.
Cons: Noisy neighbors! (Maybe texting available at night?)
Location: Pike Place market within walking distance; water views, quick cab to Space Needle, Dave Chihuly, Science Center.
The hotel is extremely convenient to Pike Place Market area and a short cab ride to Seattle Science Center area. Staff were extremely courteous and responsive. They used texting as a way to make requests/services, which I found awesome. However, we had extremely rude guests on our floor - children screaming through hallway at 2:00am & slamming doors. Tried texting, but the service was closed at that time, and couldn't call front desk because others were sleeping in my room. Very poor night sleep!
Comment from Hotel Management
19-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we appreciate your support!
5 out of 5
Recommended
for Everyone
by A verified traveller from Columbia, SC

Walking distance of everything!!

Posted 18-Jul-2017
We had a great vacation and would stay here again!
Comment from Hotel Management
19-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great review!
4 out of 5
Recommended
for Couples
by A verified traveller from Cleobury Mortimer, UK

Very nice hotel

Posted 15-Jul-2017
Pros: Location. Comfort. Bar & restaurant.
Cons: Would have liked a pool or gym. Bath in the room would make it better also.
Location: Few blocks from Pike Place Market. Lively and plenty of restaurants etc..
Great location, just a few blocks from Pike Place Market. Room nice and big, spacious, clean and comfortable. Staff very friendly and helpful. Great bar and restaurant.
Comment from Hotel Management
17-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we appreciate your support.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in the middle of shopping district

Posted 13-Jul-2017
Pros: Comfortable room and great location
Nicely appointed rooms. Friendly staff. Ample underground parking. In the centre of downtown
Comment from Hotel Management
17-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great review!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice!

Posted 10-Jul-2017
Having a pool on site would have given this hotel a perfect rating. Staff were very friendly and helpful.
Comment from Hotel Management
17-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 10-Jul-2017
Vey close to all amenities . Great reastuants and easy to navigate from.
Comment from Hotel Management
13-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review, we are glad you enjoyed our location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Nice location

Posted 10-Jul-2017
Great location for a stay in seattle. Very close to pike's place market!
Comment from Hotel Management
13-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review, we appreciate your support.
5 out of 5
Recommended
for Everyone
by A verified traveller from T

Nice hotel, walking distance to most of the attrac

Posted 08-Jul-2017
Nice hotel, we can walk to most of the attractions. Walk to Pike Place about 0.4 miles,which was very nice. The neighborhood is nice too, lots of restaurants.
Comment from Hotel Management
09-Jul-2017 by Mike, Assistant General Manager, Hotel Management
We are glad that you enjoyed our central location, we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from hawaii

Weekend in Seattle before our Cruise

Posted 06-Jul-2017
Pros: Cleanliness and location
Cons: Check-in policy. If I have to pay more for early check-in just tell me. Don't make it sound like you're going to move mountains.
Hotel was great for a short stay. Close to Pikes, Link rail, and downtown shopping. The rooms are clean and beds are comfy. Kids enjoyed the rooftop lounge area (esp Ping-Pong table). We didn't have a chance to eat at either of the two restaurants so cant comment on that. There was one issue that I took exception to and that will make me think twice about booking this property in the future. We arrived at the hotel at around 9AM after flying over night. We proceed to the front desk and give the clerk our info and credit card. We ask if there's a chance our room was ready and the clerk replies "Sorry we are completely booked" "Our check-in time is 4PM so that housekeeping can have time to get the rooms ready." I ask if they can hold our luggage? Clerk responds "No." The clerk then tells me "what I can do for you is, do an early check-in for $50 per room" Confused I ask "So if I pay $50 more per room there will be two rooms ready immediately?" I don't think the clerk caught my sarcastic tone cause he excitedly said "yes". I was well aware of their early check-in policy, however it doesn't hurt to ask. It was very off-putting to have a clerk tell me they're completely booked but if I pay more rooms will magically become available.
Comment from Hotel Management
13-Jul-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review, we appreciate your support.