Ratings based on 5,020 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Great Location

Posted 24-May-2017
Really enjoyed our stay here. Very nice, very clean. It was the perfect location to be a tourist. It seemed to be in the middle of everything we did and we were close enough to walk. I will definitely stay here anytime I'm in Seattle.
Comment from Hotel Management
26-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Downtown near Benaroys hall

Posted 23-May-2017
Comfortable rooms and convenient to downtown Seattle. Nice view of puget sound.
Comment from Hotel Management
23-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for sharing your great feedback, please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing location in downtown

Posted 22-May-2017
Had a great time everything was so easy, the location is awesome close to every store. And the staff was just so nice
Comment from Hotel Management
23-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great review!
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Great all-round hotel

Posted 22-May-2017
Pros: Location and ease of access to everything.
Location: Pike Place Market is just a few blocks away as are any shopping and a great deal of wonderful restaurants.
Great location, super easy to get to, parking was easy. Staff were responsive and engaging, the lobby and lobby deck were inviting as well especially by the fire. Rooms was super clean and slick, decent city view from the 18th floor.
Comment from Hotel Management
23-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you so much for your great review!
3 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Good location

Posted 22-May-2017
Good location. But, to old and noise from the fan...
Comment from Hotel Management
23-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Stylish

Posted 22-May-2017
Pros: Very helpful staff; immaculately clean rooms; Keurig coffee machine in the room; BATH ROBES!; trendy style
Cons: Could add mini bar items to the rooms!
Loved this property. For a mid-range hotel it had great amenities and I'm a sucker for a hotel with unique style! The patio bar on the 5th floor is very cool!
Comment from Hotel Management
22-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great review!
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Nice hotel in downtown Seattle

Posted 21-May-2017
We booked this hotel last-minute and we were pleasantly surprised. The room was clean and comfortable. The hotel staff was very friendly. It was walking distance from all the things we wanted to do in Seattle.
Comment from Hotel Management
22-May-2017 by Mike, Assistant General Manager, Hotel Management
We really appreciate your great feedback, please come see us again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great experience!

Posted 17-May-2017
Pros: It was easy access and happy staff.
Cons: can't think of anything.
Location: It is right next to shopping, tram and Pike's....perfection.
The check in desk was wonderful, staff...wonderful...experience...wonderful....wil stay again.
Comment from Hotel Management
18-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your incredible review! We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from SLC, Ut

Nice, reasonably-priced hotel

Posted 15-May-2017
Clean, great staff, within walking distance of most downtown Seattle attractions. Will go back!
Comment from Hotel Management
16-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your review!
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Trendy Hotel in The Heart of the City

Posted 12-May-2017
Overall, the hotel is beautiful. It has a fun atmosphere and the staff is super friendly. My only complaint is the restaurant, Frolik. It has a very limited menu and the food that they serve isn't anything to write home about. The concept is great and the roof top patio is fantastic but the food doesn't match the atmosphere.
Comment from Hotel Management
13-May-2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we appreciate your support.