Dinner served, American cuisine, al fresco dining

Reviews of MarQueen Hotel

3.5 out of 5
MarQueen Hotel
600 Queen Anne Ave N, Seattle, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1009 reviews" "
Rating 8 - Good. 205 out of 1009 reviews" "
Rating 6 - Okay. 68 out of 1009 reviews" "
Rating 4 - Poor. 36 out of 1009 reviews" "
Rating 2 - Terrible. 23 out of 1009 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employee and the employees on the phone were extremely helpful and went above and beyond for me and my friends when we arrived early to check in. Will definitely book again!
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara, Oregon City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Mar 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Tamara,We try our best to provide the best service possible, and the team will be pleased to know they made an impact on your stay. Thank you for your review.

4/10 Poor

Brad

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
King bed suite has an awful pullout couch bed. Not for 4 people
Stayed 1 night in Mar 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Brad,My apologies for the unappealing pullout couch. We almost always recommend our deluxe rooms with two queen beds for parties of 4. Also, we're currently in the process of renovating the hotel and replacing all the furniture in the guestrooms. I hope that once the project is complete, you may consider staying with us again.

4/10 Poor

Sandie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not as described or pictured on the web site. The bathroom is very old with rusty tub and drain with no shower enclosure or curtain. We were notified at check-in and not ahead of time that the water would be off during the major part of the following day beginning at 11:00 am. They are doing a renovation of the property which was not noted ahead of time. Very disappointed. I would not recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Sandie,I'm sorry you didn't enjoy your stay with us. As you know, we're in the process of making several improvements to the property, and we are making every effort to have the work be minimally impactful to our guests along the way. I'm very sorry for the inconvenience caused by the water shut off as well. It's unfortunate that unanticipated mechanical work is sometimes necessary when restoring an historic building. I hope that once the project is complete, you may consider giving us another chance to offer the type of experience we strive to provide.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good. Under renovations so a little louder than would have liked
Stayed 2 nights in Mar 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Ryan,My apologies for any disturbance you experienced during your stay. Our team is working very hard to minimize the impact of the work we are doing on the south wing of the hotel. I'm glad you were able to still find your stay enjoyable, and I hope you'll come back and stay with us again once the project is complete.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Jami

Stayed 1 night in Mar 2024

10/10 Excellent

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our stay they were very kind and attentive. Location is great to walk and find fun restaurants. The building itself is a wonder aesthetic. We had a wonderful stay!
Stayed 2 nights in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Becca,I'm very pleased to hear you had a nice time staying with us. We're very lucky to have so many great bars and restaurants within a few blocks from here and it's wonderful you were able to explore them during your stay. I'll be sure to share you regards with the staff as well. They'll be happy to hear them. Thank you for the 5/5!

6/10 Okay

Murray

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was good for out concert night.
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Murray,Being a couple blocks away from Climate Pledge Arena does make us a convenient "home base" for concert nights. I'm glad you enjoyed your stay, and I hope to see you again next time you're attending a show downtown.

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooo great friendly staff and so close to what we needes
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Gaby,It's great you were able to enjoy the convenience of our neighborhood location during your stay! We hope to see you again soon!

10/10 Excellent

Thalia

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were very friendly and knowledgeable. The rooms were clean and spacious.
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Thalia,Thank you for the 5/5! I'll be sure to share your kind words with the team. They'll be delighted to know they made your stay more enjoyable.

10/10 Excellent

Troy

Stayed 6 nights in Feb 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. This hotel was clean, charming and quiet. It is in a great neighborhood that is very walkable to everything we wanted to do. The staff were so friendly and helpful. I highly recommend this hotel.
Stayed 2 nights in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Sara, I'm happy to hear you enjoyed your stay with us, and were able to take advantage of the many great things the neighborhood has to offer. We look forward to seeing you again next time you're in the city!

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Great historic place to stay.
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 19 Mar 2024
Joanne,Thank you for the 4/5. I'm glad you enjoyed the historic appeal of the hotel. We look forward to seeing you again next time you're in the city.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The historic building is a fun quirk about staying here. It’s the same age as our house so we weren’t bothered, but if you need new & fancy, might want to choose another.
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 12 Mar 2024
Michael,Thank you for your review. I'm glad to hear you enjoyed your stay and appreciate the quirks of an old hotel. We'll be a little less quirky soon, as we're currently renovating a section of the property. I hope you'll come back and stay with us again when the work is done.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious rooms and dead quiet
Stayed 2 nights in Feb 2024
Response from Alex Vinson, General Manager on 12 Mar 2024
John,Thank you for the 5/5! We look forward to welcoming you back next time you're in the city.

6/10 Okay

Greg

Liked: Staff & service
The staff was accommodating and the rooms are huge. That being said, this hotel is dark—as in haunted. Not in the sense that I saw ghosts or spirits but in the heavy vibration and sense of hopelessness that overcame me after spending only a few minutes in the room. You might think it is fun to stay in a haunted space. This was not fun, there were no jumpscares. It was just — hard to describe and Well, awful. I checked out a night early and stayed on a friend’s couch. If you are spiritually or psychically sensitive at all I do not recommend this hotel. I feel bad writing this review because the staff was very kind, particularly the valets. Big plus for the hotel is that it has free valet which is awesome.
Stayed 2 nights in Feb 2024
Response from Alex Vinson, General Manager on 12 Mar 2024
Greg,I'm sorry you didn't enjoy your stay with us. I must say, I'm a bit surprised to hear about your experience. More often than not, guests find our ghosts to be quite friendly. In any case, I'm glad you found our staff to be pleasant. I'll be sure to share your experience with them. Thank you for your review, and all the best!

10/10 Excellent

Lee Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the woodwork. This hotel is 106 years old... if only the walls could talk. The grand staircase was breathtaking.
Stayed 1 night in Feb 2024
Response from Alex Vinson, General Manager on 12 Mar 2024
Lee Ellen,I also often wonder what stories the walls here may tell. We certainly have a long and storied past. Thank you for your review. I'm glad you enjoyed your stay.

8/10 Good

Mark

Stayed 2 nights in Jan 2024

10/10 Excellent

Dr Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value hotel in Seattle. Location perfect if activities in city planned. Safer than downtown location. Large clean rooms with Limited kitchen.
Stayed 2 nights in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Dr Kathy,I'm pleased to hear you found your stay to be a good value, and our location to be convenient. We hope to see you again soon!

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, loved the look and feel of the building and was in the perfect spot.
Stayed 1 night in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Douglas,I was very happy to hear you enjoyed your stay with us, and the ambiance of the hotel. We look forward to seeing you again soon.

8/10 Good

Michele

Stayed 1 night in Jan 2024

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing! So friendly and helpful. We had a wonderful time. Also, anyone who is planning on attending a game at Climate Change Arena- took us less than 5 minutes to walk there. Highly recommend!!
Stayed 1 night in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Steph,Thank you for the 5/5! I'm glad you enjoyed your stay with us, and I know our staff will be happy to hear they played a part in it. I hope we'll see you again next time you're in town for an event!

8/10 Good

Parminder, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service
Would be great to have another mirror in the room.
Stayed 3 nights in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Parminder,Thank you for your review. We will be renovating the hotel this year, and updating all the furniture in the guestrooms. Your feedback is helpful in knowing where to direct our efforts for the project. Thank you again, and we hope to see you again next time you're in the city.

10/10 Excellent

Ian

Stayed 1 night in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love its old world charm, friendly staff, affordability, and location!
Stayed 1 night in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Samantha,Thank you for your review! We certainly pride ourselves on the nostalgic charm of the hotel and I'm glad to hear you enjoyed it too. Also, I'll be sure to share your kind words with the staff. They'll be very pleased to know they were able to make your stay more enjoyable.

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wonderful!
Stayed 1 night in Jan 2024
Response from Alex Vinson, General Manager on 31 Jan 2024
Jocelyn,Thank you for coming back to stay with us. We look forward to seeing you again next time you're in Seattle!

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool history building great staff, thanks
Stayed 2 nights in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Thank you for your kind words, Clark. We hope to see you again soon!

6/10 Okay

Bryan

Travelled with group
Liked: Staff & service
Great location
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 31 Jan 2024
Bryan,I'm happy to hear you found our location to be convenient. We're very happy to have so many great bars and restaurants within walking distance. I hope you'll come see us again next time you're in the city.

8/10 Good

Deborah, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel that was likely apartments at one time. Awesome if you are into subway tile, tall ceilings, and built-ins. If you want modern, this is not your place. Gorgeous stairway and lobby, no elevator.
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Deborah,You're right! The MarQueen started life as apartments, specifically the Seattle Engineering School. They were apartments for Ford employees learning how to manufacture Model Ts. Thank you for your review! We appreciate you staying with us.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The location of this place is hard to beat if you are looking at spending time in Seattle Center. It's only a mile walk to downtown and nearby public transit options make it easy to get around town. I enjoyed the unique qualities of this hotel and feel it was a great choice as someone staying in town for several days. The kitchenette area, small lounge space and comfortable bed gave me enough space to hang out and not feel cramped. Would recommend to anyone who enjoys a place with character!
Stayed 4 nights in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Jennifer,Thank you so much for sharing your experience. I'm very happy to hear you enjoyed our convenient location and the historical ambiance of the property. I hope we'll get to see you again next time you're in the city.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing service
When we arrived, our reservation wasn't in the system for some reason. I had booked through Hotels.com, so I simply re-booked on my phone. Yarumi was the front desk clerk and was less than pleasant. She seemed irked that we booked through a 3rd party site. We had gold status and VIP access, when I asked if there was a room upgrade available (as listed), she snapped that we had free valet, which was a separate perk. We've stayed here many times and won't be back.
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
I'm very sorry about the poor service you received from our new receptionist. As you might imagine, this is not the type of service we strive to provide. Nonetheless, it does provide a valuable training opportunity, so our team will be better equipped to handle this type of situation moving forward. If time allows, please give me a call at the hotel 206-282-7407 so we can further discuss the situation and see about making things right. Thank You!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Thanks for the 10/10, Nancy. I'm glad you enjoyed your stay!

10/10 Excellent

Denise

Stayed 1 night in Dec 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James, Woodinville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
James,Thank you for the 5 stars!

10/10 Excellent

Candance, Silverdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Thank you for the 4/5, Dale. I'm glad to hear you enjoyed your stay with us.

10/10 Excellent

Kathleen, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
We appreciate the 5 stars! I hope we'll get to welcome you back next time you're in the city!

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Zoe, Thank you for the 5/5!

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Ryan,Thank you for the 4/5. We appreciate you taking the time to rate your experience with us.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Thank you for the 10/10, Brian. We appreciate it!

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Jessica,Thank you for your rating. I hope you'll come back and see us again next time you're in Seattle.

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is quite old and has poor ventilation. The smell of mold or old bones is so thick in the air all your clothes will become scented with it. Hard to be in the room with the smell. Also there are no sitting arrangements for the large room. No couch coffee table. Just an old dirty chair. And an uncomfortable kitchen area. I would not stay here again.
Stayed 2 nights in Nov 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Andrew,I'm sad to hear you didn't enjoy your stay with us. I wanted to let you know that we plan on remodeling the property this year. We'll be updating the kitchens and replacing all the guestroom furniture. I hope that once the project is complete, you may consider giving us another try.

10/10 Excellent

Jorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alex Vinson - General Manager on 4 Jan 2024
Thank you for the 5/5!

8/10 Good

Aaron

Liked: Cleanliness, room comfort
I recognize that it’s a historical hotel however some of the furniture appeared a fair bit worn
Stayed 2 nights in Nov 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Aaron,Thank you for sharing your experience. We do have a hotel remodel scheduled for this year, where we'll be updating the guestrooms and replacing all the furniture. I hope that once the work is complete, you may consider staying with us again.

10/10 Excellent

Michele, Tumwater

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous for our needs. Loved the historic charm.
Response from Alex Vinson - General Manager on 4 Jan 2024
Michele,I'm so happy to hear you enjoyed our vintage ambiance. Thank you for the 5/5. I hope we'll see you again next time you're visiting Seattle!

6/10 Okay

Helen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
My friend and I stayed in Room 123 which was right next to the reception hall. It was very loud and we were woken several times by voices and especially the staff changeover. There was a musty old smell everywhere which was a bit off-putting.
Stayed 1 night in Nov 2023
Response from Alex Vinson, General Manager on 4 Jan 2024
Helen,I'm sorry to hear your stay was disrupted by the noise in the lobby. Should you stay with us again, please do call the hotel directly and ask for me. I'd me more than happy to make sure you get a nice room on the quiet side of the hotel for your next visit. Thank you!