Ratings based on 2,235 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Good location

Posted 25-Apr-2018
Good location, very walkable. Rooms are small. There is no flat sheet on the bed, if you want it you have to put it on yourself. Individual comforters are good in theory, but have a tendency to slide off the bed. Parking was a bit pricey, but conveinant and easily accessible. Room was clean. Staff was friendly. Loved the included bottled water. Never actually saw or had any of the cupcakes. No guide in room to tell where hotel amenities (ice, vending, etc.) are. The stream pineapple tv service was difficult to connect to and worked only about 50% of the time. Overall a good stay, but could use some small improvements.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2018
The bedding was very comfortable and well presented
Comment from Hotel Management
23-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi there, Thank you for your kind review and comment; We certainly strive for comfort! Thank you for choosing to Staypineapple! Kind regards, Ryan
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2018
With this being my first time flying and coming into an unfamiliar state, the staff welcomed me with open arms and were willing to help me in any way whatsoever to make me feel, as if, I was at home. I thoroughly enjoyed my stay not only in Seattle but at this hotel. I highly recommend this hotel!
Comment from Hotel Management
17-Apr-2018 by Courtney, Hotel Management
Thank you so much for a great review! Love to hear that our staff was so welcoming, we will definitely pass on the kind words. We hope you will stay with us again soon, and thank you for choosing StayPineapple! Kindest regards, Courtney Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveller from Us VI

Great hotel!

Posted 16-Apr-2018
Central location, shuttle service available, great rooms and staff!! What’s not to love? Would definitely recommend!
Comment from Hotel Management
17-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi, Sara! Thanks for your kind review! It's great to see that you were able to utilize our shuttle, and that our staff and rooms were to your liking! Please come stay with us again soon! Sincerely, Ryan
5 out of 5
Recommended
for Everyone
by A verified traveller from Glendale Ca

Great location

Posted 14-Apr-2018
The hotel is in a great spot. Walking distance to the Space Needle and Pike Market. Great rooms and friendly staff
Comment from Hotel Management
16-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi Steve, Thank you for your fantastic review! We are glad that our location was convenient for you and that our staff was on-point! We look forward to seeing you again! Sincerely, Ryan
3 out of 5
Recommended
for Everyone
by A verified traveller from NY

Well located

Posted 13-Apr-2018
Hotel lobby currently under construction. This was not mentioned at booking but nicely parking was free of charge.
Comment from Hotel Management
16-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi there P1, Thank you for taking the time to review our property. I apologize that the Lobby construction was not clear in your booking, though we are glad to see that you enjoyed your stay nonetheless! Please come stay with us again once our hip Lobby area is back up-and-running; We've got lots of exciting things ahead! Best, Ryan
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 13-Apr-2018
Good hotel, close to shops and restaurants, 10-15 min walk to pike place market
Comment from Hotel Management
16-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi there! Thank you for your great review! It's nice to see that our location worked out well for your visit to town, and that you were able to dine at some great restaurants. We thank you for choosing to Staypineapple, and hope to see you again soon! Warm regards, Ryan
5 out of 5
Recommended
for Everyone
by A verified traveller from Daphne, AL

Fun hotel

Posted 12-Apr-2018
Best Blankets and pillows of any hotel I have ever stayed. But the construction on the road outside was the only drawback. Not a place to take kids.
Comment from Hotel Management
13-Apr-2018 by Courtney, Hotel Management
Dear Gno, Thank you for taking the time to write a review, it is truly appreicated! Love to hear that our beds for so comfortable for you! Just for reference- all of our bedding is available on our website! staypineapple.com! We hope you will visit us again soon. Kindest regards, Courtney Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel!

Posted 12-Apr-2018
Pros: I liked the location of the hotel and the proximity to entertainment and the downtown area.
Cons: Nothing that I could see at the moment.
This is the first experience staying in this hotel but it is a guarantee that I will do it again.
Comment from Hotel Management
13-Apr-2018 by Courtney, Hotel Management
Thank you for your great feedback! Love to hear that our location was convenient for you. We look forward to seeing you again soon, and thank you for choosing StayPineapple! Best, Courtney Front Desk Supervisor
2 out of 5
by A verified traveller from San Lorenzo CA

Hidden fees and tiny room

Posted 12-Apr-2018
Charged $37 a day for parking. Was told coffee & water were free then charged $17 a a day for resort fees which included coffee and water making it not free Toilet area was too small had to stand up to wipe.
Comment from Hotel Management
18-Apr-2018 by Ryan, Front Desk Supervisor, Hotel Management
Hi there Rick, Thank you for your review. Unfortunately, parking is definitely at an all-time-high within city limits; We'd certainly like to think our parking is comparable to the other options in the vicinity - although, we don't disagree that it can be steep in this area. I apologize that the Amenity Fee was not properly conveyed to you at check-in; This fee is what allows us to provide all of our services to our guests, spanning from our fitness center to our water & coffee service and beyond. We appreciate your feedback, and are working hard to make sure every guest is given clear information. We'd certainly love the opportunity to better your experience with us, and ask that you reach out to the hotel directly to discuss a future visit. Thank you again for taking the time to send us your feedback. Warm regards, Ryan