Ratings based on 2,008 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Free transportation!

Posted 23-Jul-2016
Great staff. Free bike and shuttle service was incredible and saved us a ton of money!! Will definitely stay again and would recommend to anyone!
4out of 5
by A verified traveller from JPN

おしゃれで快適なホテル

Posted 23-Jul-2016
客室はおしゃれなデザインでとても気に入りました。また、客室は常に清潔でとても快適に過ごせます。犬が出迎えてくれるところとカップケーキのサービス、自転車の貸し出しが嬉しかったです。
4out of 5
by A verified traveller

Modern hotel centrally located in Seattle

Posted 18-Jul-2016
Pros: Would prefer included breakfast.
Beautifully designed room with a comfortable bed and a nice bathroom. A little noise from the street, though. You can lend bikes for free! Pike place market, shopping area, museums and space needle.
Comment from Hotel Management
18-Jul-2016 by Bernardo Santiago, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your thoughts about your stay. We are delighted that you enjoyed our cool room decor and our Naked experience bedding. We apologize if the room was a little noisy, next time you are in our beautiful city we can make sure to save one of our quietest rooms for you. Hope to welcome you soon. Kindest regards, Bernardo Santiago Front Desk Manager
4out of 5
by A verified traveller from GA

Posted 18-Jul-2016
The only issue we had was the noise. Between the train and some very loud guests, it wasn't the best nights sleep.
Comment from Hotel Management
18-Jul-2016 by Bernardo Santiago, Hotel Management
Dear Valued Guest, Thank you very much for leaving a review on your recent visit to Hotel FIVE! We are glad that you in general enjoyed your stay and we are deeply sorry for your less enjoyable sleep due to the noise issues at the hotel. We take noise complaints very seriously , and I apologize yous did not get handled promptly. We hope to have the chance to welcome you again. Kindest Regards, Bernardo Santiago Front Desk Manager
4out of 5
by A verified traveller

Central location

Posted 16-Jul-2016
Pros: Location, cleanliness, amenities ( free wireless, bicycles, shuttle, and pet friendly)
Cons: The beds are too darn soft, they need to have some support. The bright red is jarring in guest rooms.
Great central location, mid-way between Pike's Market and the Space Needle, walking distance to both. Cute, young, trendy hotel offering free wireless, free bicycles, shuttle service to nearby attractions. Negatives: the bed is too darn soft, absolutely no back support which makes for a very restless and sleepless night. There is no couch or sofa in the room - just a single club chair. They have individual blankets per person, so even though you are sharing a queen bed, you and your significant other feel disconnected. Did I mention the bed is too darn soft? Staff is friendly and engaging. If not for the bed situation, I would stay again....but not until that is rectified.
Comment from Hotel Management
17-Jul-2016 by Bernardo Santiago FDM, Hotel Management
Dear valued guest, Thank you very much for taking the time to review your recent stay with us! It is a pleasure to learn that you enjoyed our great location and our many complementary amenities, and at the same time we are sorry you did not enjoy our Naked Experience bedding, we do offer traditional bedding options per request. Despite that fact we hope it would not stop you from visiting us again any time soon! Sincerely, Bernardo Santiago Front Desk Manager
4out of 5
by A verified traveller from HK

Great location

Posted 15-Jul-2016
I stayed there for 2 nights. Price was great and location just the middle of Pike Place Market and Space Needle. Will stay again.
Comment from Hotel Management
18-Jul-2016 by Bernardo Santiago, Hotel Management
Many thanks for your review and recommendation, we are delighted that you enjoyed our beautiful city as well as our Hotel! With warm regards, Bernardo Santiago Front Desk Manager
4out of 5
by A verified traveller from Las Vegas

Great downtown hotel

Posted 14-Jul-2016
Nice, clean, trendy hotel close to everything. We walked to all the major tourist attractions. I just wished the room had a large soaker tub
Comment from Hotel Management
17-Jul-2016 by Bernardo Santiago FDM, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us! We are happy to hear that you enjoyed our Hotel cleanliness and decor, and at the same time we are sorry we where note able to provide a large tub for your enjoyment. Despite that fact we hope it would not stop you from visiting us again any time soon! Sincerely, Bernardo Santiago Front Desk Manager
4out of 5
by A verified traveller

Well located in the downtown.

Posted 14-Jul-2016
Friendly staff and clean 3 stars hotel, however, no safety bars in the shower.
Comment from Hotel Management
18-Jul-2016 by Bernardo Santiago, Hotel Management
Dear Valued Guest, Thank you very much for sharing your recent stay with us! We are very happy that you had a chance to visit us and experience the Pineapple Hospitality service that we pride ourselves on. We greatly appreciate your suggestion regarding the safety bars in the shower and hope to have the chance to welcome you again. Kindest regards, Bernardo Santiago Front Desk Manager
5out of 5
by A verified traveller from Southern California

A diamond in the ruff

Posted 09-Jul-2016
Excellent hotel! Friendly staff, clean, comfortable room, and walking distance to all of Seattle's main attractions. Shuttle service was excellent as well. I would definitely stay again
Comment from Hotel Management
11-Jul-2016 by Lucas Lee, GM, Hotel Management
Hello Debbie, Thank you for your review of Hotel FIVE. We are glad you enjoyed your time with us and we look forward tow welcoming you back very soon. Lucas Lee General Manager
5out of 5
by A verified traveller from san francisco

Great little boutique hotel

Posted 08-Jul-2016
The location was perfect, short walk to almost everything! I personally love all the special amenities hotel provides, from local shuttle to attractions, borrowing bikes, the special comforter, the rob, to the slipper they provide. Even though it's a smaller hotel than the normal chain hotels, but it certainly beat all expectation!
Comment from Hotel Management
08-Jul-2016 by Lucas Lee, GM, Hotel Management
Hello Charlie, Thank you for your review of Hotel FIVE. We are glad you enjoyed all of our great amenities and it sounds like you were able to get out and enjoy the city. We appreciate you taking the time to share your thoughts and we look forward to welcoming you back soon. Lucas Lee General Manager