Ratings based on 2,209 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, B.C.

Great Hotel central location!

Posted 17-Jan-2018
We have nothing but good things to say about Staypineapple at Hotel 5. Great central location very helpful staff and comfortable rooms.
Comment from Hotel Management
18-Jan-2018 by Courtney, Hotel Management
Dear Rob, Thank you for such positive feedback! So happy to hear our staff and convenient location contributed to a great stay! Thank you for choosing StayPineapple! Kindest regards, Courtney Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveller from Torrance, CA

Excellent hotel

Posted 14-Jan-2018
The front desk staff was extremely helpful and welcoming! There were cupcakes and refreshments available in the lobby, which was very nice and modern might I add. When we got to our room we were excited to see such a clean and comfy space. The pillows, blankets, and bed were a plus in terms of being extremely comfortable and cozy! We were also impressed with their pre-bagged ice :)! Great hotel with awesome staff and ammenities.
Comment from Hotel Management
16-Jan-2018 by Courtney, Hotel Management
Dear Jill, Thank you so much for the kind words! LOVE that our staff and amenities contributed to a great stay. Thank you for choosing StayPineapple! Sincerely, Courtney Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Posted 13-Jan-2018
The staffs were friendly and really helpful. They let us check in early as we reached quite early after a tiring flight. It was really thankful for us to get refreshed before start our day in such a beautiful city 😊. Didn’t expect there was a free shuttle that saved our time and energy😬. Staffs were helpful to teach us how to get to the places we wanted to go. Highly recommend!
Comment from Hotel Management
16-Jan-2018 by Courtney, Hotel Management
Dear Bee, Wow! Thank you so much for taking the time to write such a great review. We are so happy to hear our staff was friendly and accommodating, we will make sure to pass those words on to them. We hope you will come back and stay with us again soon! Kindest regards, Courtney Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2018
The staff was very friendly. The rooms were very clean and the most comfy I’ve stayed in. The king bed seemed smaller than a normal king but it didn’t effect the overall experience. Lots of goodies you can purchase, although a little pricey. The parking was more expensive than thought, $37 a night.
Comment from Hotel Management
08-Jan-2018 by Bernardo, Hotel Manager, Hotel Management
Thank you for your thoughtful comment on our staff! We definitely pride ourselves on having a fantastic team of friendly faces. It is wonderful to hear that you were comfortable in our guestrooms, and yes - we certainly have a great selection of goodies! The price-range of our Shoppineapple items can vary, but there definitely are some great stories behind them; For example: If you adopt a 'Dash the Dog,' a portion of his adoption fee is donated to animal rescue non-profit organizations. Thank you for choosing to Staypineapple - we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2018
Fun, colorful, comfortable and clean hotel in a great location! I’ve stayed in other StayPineapple hotels and enjoyed them as well. Definitely a hotel chain to pick!
Comment from Hotel Management
08-Jan-2018 by Bernardo, Hotel Manager, Hotel Management
Thank you for taking the opportunity to comment on your visit with us. It's great to hear that you enjoyed your stay, and that Staypineapple has been your choice on more than one occasion - that's a huge compliment to us! We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Kerrville, Texas

Friendly well-located

Posted 03-Jan-2018
Easy walk from Subway stop and Puke’s Market. Comfortable room; enormous TV
Comment from Hotel Management
04-Jan-2018 by Bernardo, Hotel Management
Dear Mari, Thank you so much for your great review. So happy our location was convenient for you! We look forward to seeing you again soon. Sincerely, Bernardo Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Great location

Posted 02-Jan-2018
Nicely surprised about location and cleanliness. Very comfy rooms.
Comment from Hotel Management
07-Jan-2018 by Courtney, Hotel Management
Dear T, Thank you so much for the great review! We hope you will choose StayPineapple again soon! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Fun hotel

Posted 29-Dec-2017
We loved our stay here--great service and friendly staff; they welcomed our small dog and even made sure he had a water bowl and bed for the room. The hotel is within walking distance to everything: Pike Place market, waterfront, space needle, and shopping. Rooms are contemporary, cool, and comfortable. We will definitely stay here on our next visit to Seattle.
Comment from Hotel Management
08-Jan-2018 by Bernardo, Hotel Manager, Hotel Management
Hi there, Kim! Thank you for your kind words! We're always glad to accommodate your four-legged friends, and strive to ensure comfort for everyone in your party. It's fantastic that you were able to take advantage of our convenient location; It sounds like you got to see some of Seattle's greatest attractions! Thank you for choosing to Staypineapple. We look forward to seeing you on your next visit!
3 out of 5
by A verified traveller from Melbourne, Australia

Quirky but lacking

Posted 28-Dec-2017
Good location however a much older hotel with some basics that could be improved. The air con/heating in the room was all over the place. The bathroom was freezing cold and the door didn’t slide shut properly. Bed was extremely comfortable however and decent sized room.
Comment from Hotel Management
30-Dec-2017 by Kate - GM, Hotel Management
Hi Ben, Thank you for sharing your recent Staypineapple experience at Hotel FIVE. I apologize for any issues faced in your room and am hoping to reach out to you personally so we might discuss your experience . Warmly, Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Great easy and efficient stay.

Posted 25-Dec-2017
Clean, compact, & friendly service in every way needed / used.
Comment from Hotel Management
26-Dec-2017 by Kate - GM, Hotel Management
Thank you,brandon!